University of Miami Health System
1400 NW 12th Ave,
Miami, 33136, FL,
United States
Miami, 33136, FL,
United States
1 305-325-5511
Healthcare
University of Miami Health System Technographics
University of Miami Health System Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University of Miami Health System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 University of Miami Health System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of Miami Health System has purchased the following applications: ADP Workforce Now for Core HR in 2014, Epic ASAP for Clinical Trial Management in 2010, AmplifAI Platform for Artificial Intelligence Marketing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of Miami Health System is running and its propensity to invest more and deepen its relationship with ADP , Workday , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of Miami Health System revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of Miami Health System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University of Miami Health System Tech Stack and Enterprise Applications
University of Miami Health System HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2014 | 2014 |
In 2014, University of Miami Health System implemented ADP Workforce Now as its Core HR platform to facilitate and centralize core human resources, payroll, and benefits administration activities for its HR organization. The deployment anchors HR operational workflows including benefits enrollment management, payroll document processing, candidate tracking and I-9 verification, aligning application usage with day-to-day HR service delivery.
ADP Workforce Now is used to administer health and welfare plans including enrollments, changes, and terminations, and to act as a liaison between employees and insurance providers. The system is the source for processing required documents through ADP Workforce Now payroll to ensure accurate record keeping and proper deductions, and it supports verification and ongoing maintenance of I-9 documentation as part of compliance workflows.
Recruiting and background screening workflows are instrumented through candidate tracking with ZipRecruiter and submission of online investigation requests, with ADP Workforce Now serving as the central HR record for new hire activity and onboarding status. Operational coverage spans benefits administration, payroll processing, HR records management, recruitment tracking, and employee-facing customer service, with staff responding to employee questions and requests through the platform.
Governance practices emphasize regulatory compliance and program integrity, HR performs audits of payroll, HR and benefits programs and recommends corrective action, and the HR team schedules interviews and meetings and assists with recruitment communications including follow-up letters at the close of the hiring process. The configuration and ongoing use of ADP Workforce Now support routine HR case work, benefits plan administration, payroll deductions accuracy, and compliance tasks required by state and federal regulations.
|
|
|
|
|
Payroll | HCM |
|
2015 | 2015 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2018 | 2018 |
|
|
|
|
|
Time and Attendance | HCM |
|
2020 | 2020 |
|
|
|
|
|
Workforce Management | HCM |
|
2015 | 2015 |
|
University of Miami Health System ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic ASAP | Clinical Trial Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010 University of Miami Health System implemented Epic ASAP as part of a Clinical Trial Management initiative, deploying the application to align clinical workflow automation and regulatory reporting with enterprise quality goals. The rollout was coordinated with EpicCare Ambulatory and MediTech systems to ensure end to end clinical data continuity and Meaningful Use adherence across hospital and ambulatory settings.
Configuration work focused on Clinical Trial Management functional workflows, including protocol tracking, subject enrollment and eligibility verification, clinical data capture, and quality reporting. The implementation also emphasized reporting and dashboarding capabilities to support governmental quality program requirements and incentive eligibility documentation.
Integrations were executed with EpicCare Ambulatory and MediTech systems to synchronize provider rosters, clinical encounters, and administrative eligibility data, and the program registered and verified over 600 University of Miami Medical Group providers. Operational coverage included University of Miami Hospital and University of Miami Medical Group, with business functions impacted spanning clinical operations, quality programs, provider administration, and compliance reporting.
Governance and rollout were managed through structured project planning and communication, with requirements gathering, milestone coordination, workload prioritization, and resource allocation led by an internal project manager. Outcomes recorded in program documentation include achievement of a 6 million dollar Meaningful Use incentive for University of Miami Hospital utilizing Epic ASAP and MediTech systems, and supporting documentation that enabled hospital and practice leadership to capture incentive dollars and avoid payment adjustments.
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2020 | 2020 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2010 | 2010 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2019 | 2019 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2019 | 2019 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2019 | 2019 |
|
|
|
|
|
Healthcare ERP | ERP Services and Operations |
|
2019 | 2019 |
|
|
|
|
|
Healthcare ERP | ERP Services and Operations |
|
2019 | 2019 |
|
|
|
|
|
Healthcare ERP | ERP Services and Operations |
|
2019 | 2019 |
|
|
|
|
|
Healthcare ERP | ERP Services and Operations |
|
2019 | 2019 |
|
|
|
|
|
Patient Management | ERP Services and Operations |
|
2019 | 2019 |
|
|
|
|
|
Pharmacy Management | ERP Services and Operations |
|
2019 | 2019 |
|
University of Miami Health System AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AmplifAI Solutions | Legacy | AmplifAI Platform | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 University of Miami Health System implemented the AmplifAI Platform, an AI Platform, to address appointment conversion and patient access across its clinical network. The deployment targeted operational workflows supporting more than 1,200 physicians and a network of over 30 sites, aligning platform use with front-line scheduling, outreach, and access operations across ambulatory and specialty services.
The implementation configured AmplifAI Platform capabilities consistent with AI Platform patterns, including predictive analytics to identify high-value outreach targets, automated workflow orchestration for appointment campaigns, and operational performance dashboards to monitor conversion funnels and staff activity. Configuration emphasized role-based interfaces for access center staff and analytics consumers in clinical operations to prioritize scheduling tasks and follow-up workflows.
Operational coverage focused on patient access, appointment scheduling, and referral coordination across major centers such as Bascom Palmer Eye Institute and Sylvester Comprehensive Cancer Center, as well as broader outpatient sites. The platform was embedded into daily scheduling and access workflows, with data-driven prioritization of outreach and conversion pathways to support clinical throughput.
Governance was organized around centralized access operations policy, phased site rollouts, and training for front-line teams to standardize campaign execution and reporting. The AmplifAI Platform implementation is reported to have increased appointments and conversions by 34 percent, with primary business function impacts on patient access and clinical operations.
|
University of Miami Health System Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2019 | 2019 |
|
University of Miami Health System Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2016 | 2016 |
|
University of Miami Health System CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
University of Miami Health System ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
University of Miami Health System IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at University of Miami Health System
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Vice President Human Resources | VP | HR | |
|
|
|
Associate Director, Human Resources | Director | HR | |
|
|
|
Director, Human Resources - Client Services | Director | HR | |
|
|
|
Executive Director - Payroll, Finance & Accounting | Director | Finance | |
|
|
|
Talent Acquisition Specialist - Medical | Manager | HR | |
|
|
|
Associate Director, Human Resources | Director | HR | |
|
|
|
Director, Physician and Provider Recruitment | Director | HR | |
|
Apps Being Evaluated by University of Miami Health System Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from University of Miami Health System IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the University of Miami Health System digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD University of Miami Health System Technographics
University of Miami Health System is a Healthcare organization based in United States,
with around 10000 employees and annual revenues of $1.50 billion.
University of Miami Health System operates a diverse technology stack with applications such as
ADP Workforce Now, Epic ASAP and AmplifAI Platform,
covering areas like Core HR, Clinical Trial Management and Artificial Intelligence Marketing.
University of Miami Health System has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, Epic Systems and AmplifAI Solutions.
University of Miami Health System recently adopted applications including
UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) in 2020, EPIC EHR in 2020 and Epic Care Everywhere in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of University of Miami Health System’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates University of Miami Health System’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete University of Miami Health System technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.