University of Phoenix
4025 S. Riverpoint Parkway,
Phoenix, 85040, AZ,
United States
Phoenix, 85040, AZ,
United States
1 877-832-4867
Education
University of Phoenix Technographics
University of Phoenix Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University of Phoenix and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11320 University of Phoenix employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of Phoenix has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, Avature CRM for Candidate Relationship Management in 2017, Harness Platform for Non Profit ERP in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of Phoenix is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Avature or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of Phoenix revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of Phoenix intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University of Phoenix Tech Stack and Enterprise Applications
University of Phoenix ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 University of Phoenix led development work to upgrade and standardize Oracle E-Business Suite R12 as its core ERP Financial platform. The effort centered on enterprise financial operations including accounts receivable, accounts payable, general ledger, cash management and procurement, with the Oracle E-Business Suite implemented to support revenue recognition, vendor payment and procurement efficiencies.
The implementation and ongoing support covered a broad suite of modules and customizations, including Accounts Receivable, iProcurement, Cash Management, General Ledger, Fixed Assets, Accounts Payable, iExpense and bespoke modules for Faculty Pay, Employer Billing, Discounts and Pricing. The organization maintained roughly 1000 customized Oracle E-Business Suite objects spanning workflows, forms, reports and integrated custom applications, enabling invoicing, collections, payment processing and procurement workflows consistent with ERP Financial functional practices.
Architecture and integrations were a focal point, with over 50 integrations to internal IT systems, commercial off the shelf software and third party SaaS solutions. Explicit integrations included a multi year Financial Aid integration with the Vocado SaaS platform using ETL and Golden Gate replication to the data warehouse, a Latitude collections integration with PGP encrypted file feeds and ssh key authentication, Sabrix tax engine integration for multi state tax calculation, Cybersource tokenization for payment card security, an Oracle Cloud proof of concept using VPN connectivity and load testing, and an Exadata database upgrade with database parameter tuning and performance testing. Development teams collaborated with DBAs, offshore resources and professional services to establish load testing criteria, performance tuning and secure file transfer processes.
Governance shifted toward Agile at scale practices with a move from waterfall to SAFe, an emphasis on DevOps including deployment and test automation, and workforce planning to avoid single points of failure. Project level governance included daily stand ups, code reviews, risk mitigation and sprint style delivery, with staff taking on project manager and systems analyst roles as needed. Explicit outcomes documented in program notes include a Payment Period Invoicing change that reduced bad debt by 6 million dollars, Sabrix tax integration that realized annual savings reported as over 6 million dollars, a reduction of month end close processing by 3 hours after Exadata, and fewer service requests together with improved vendor payment and procurement efficiencies following the Oracle E-Business Suite R12 work.
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Expense Management | ERP |
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2011 | 2011 |
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Expense Management | ERP |
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2013 | 2013 |
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University of Phoenix HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Legacy | Avature CRM | Candidate Relationship Management | HCM | n/a | 2017 | 2017 |
In 2017, University of Phoenix deployed Avature CRM as a Candidate Relationship Management solution. University of Phoenix Avature CRM Candidate Relationship Management supports recruiting and admissions functions through a public talent community on their website at https://uop.avature.net/talentcommunity. The Avature CRM instance is delivered as a cloud-hosted, web-embedded talent community portal that captures leads and seeds candidate records directly from site registration and interactions. The deployment surface ties web entry forms to centralized candidate records used by admissions and enrollment teams.
Avature CRM configuration emphasizes candidate profile centralization, campaign and event management, automated nurturing workflows, and consent and communication preference handling, consistent with Candidate Relationship Management capabilities. The implementation orchestrates segmentation and automated outreach sequences that route engagement signals into admissions and enrollment operations, aligning marketing and recruiting processes around a single CRM. Governance is structured around centralized data control and campaign ownership within admissions and enrollment marketing, with process adjustments to intake and manage web-sourced talent community records.
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Employee Engagement | HCM |
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2019 | 2019 |
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Employee Experience | HCM |
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2021 | 2021 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Talent Sourcing | HCM |
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2021 | 2021 |
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University of Phoenix ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Harness | Legacy | Harness Platform | Non Profit ERP | ERP Services and Operations | World Wide Technology | 2023 | 2023 |
In 2023, University of Phoenix implemented the Harness Platform as part of a migration to AWS in a Non Profit ERP context. The deployment targeted modernization of application delivery and the institutional adoption of DevOps practices across developer teams in the United States.
The implementation focused on Harness Platform modules for CI/CD pipelines and deployment automation, with CI/CD pipelines and deployment automation capabilities implemented and documented in the World Wide Technology case study. Harness Platform pipelines were configured to standardize build and release workflows, automate deployment steps, and reduce manual intervention during releases.
Architecturally the project integrated the Harness Platform with AWS deployment targets as part of the cloud migration, enabling platform driven deployments against cloud infrastructure. World Wide Technology served as the implementation partner, coordinating migration sequencing and platform configuration.
Governance emphasis included centralized pipeline governance, developer onboarding to standardized pipelines, and alignment of operational runbooks to support continuous delivery. Outcomes recorded in the World Wide Technology case study include 1 to 5 minute deploy times and a first ever 90 days in production with zero application downtime.
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University of Phoenix Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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University of Phoenix Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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University of Phoenix Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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University of Phoenix CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Call Center | CRM |
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2010 | 2010 |
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Community Management | CRM |
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2020 | 2020 |
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Customer Analytics | CRM |
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2021 | 2021 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Analytics | CRM |
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2017 | 2017 |
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Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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University of Phoenix ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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University of Phoenix TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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University of Phoenix PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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University of Phoenix IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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University of Phoenix CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at University of Phoenix
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director, Business Intelligence | Director | IT | |
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Senior Director, Digital Marketing – Acquisition & Analytics | Director | Marketing | |
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Senior Director Marketing Data & Analytics | Director | Marketing | |
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CFO | CXO | Finance | |
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Finance Manager | Manager | Finance | |
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Treasury Manager | Manager | Treasury | |
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Director, Financial Planning & Analysis | Director | Finance | |
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Regional Director of Finance | Director | Finance | |
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Finance Manager | Manager | Finance | |
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Manager, Procurement Operations | Manager | Procurement | |
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CIO | CXO | Finance | |
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Chief Human Resources Officer | CXO | HR | |
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Vice President Financial Planning & Analysis, | VP | Finance | |
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VP, Talent Management | VP | HR | |
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VP, Total Rewards & HR Shared Services | VP | HR | |
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Senior Manager, Indirect Taxes | Manager | Finance | |
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Chief Financial Officer | CXO | Finance | |
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VP Tax | VP | Finance | |
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Senior Director Finance | Director | Finance | |
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Apps Being Evaluated by University of Phoenix Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from University of Phoenix IT executives and key decision makers. This section highlights University of Phoenix's latest recorded technology evaluations, including Oracle Cloud ERP for ERP Financial on 2026-02-20 and Entrata Property Management for Real Estate Property Management on 2024-09-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the University of Phoenix digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-20 | University of Phoenix | Evaluated | Oracle | Oracle Cloud ERP | ERP Financial | ERP |
| 2024-09-04 | University of Phoenix | Evaluated | Entrata | Entrata Property Management | Real Estate Property Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD University of Phoenix Technographics
University of Phoenix is a Education organization based in United States,
with around 11320 employees and annual revenues of $3.00 billion.
University of Phoenix operates a diverse technology stack with applications such as
Oracle E-Business Suite, Avature CRM and Harness Platform,
covering areas like ERP Financial, Candidate Relationship Management and Non Profit ERP.
University of Phoenix has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Avature and Harness.
University of Phoenix recently adopted applications including
Harness Platform in 2023, 6sense Account Engagement Platform in 2023 and Betterworks Feedback in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of University of Phoenix’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates University of Phoenix’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete University of Phoenix technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.