University of Plymouth
Dake Cirrcus,
Plymouth, PL4 8AA,
United Kingdom
Plymouth, PL4 8AA,
United Kingdom
44 17 5260-0600
Education
University of Plymouth Technographics
University of Plymouth Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University of Plymouth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2600 University of Plymouth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of Plymouth has purchased the following applications: Unit4 Business World for ERP Financial in 2010, Sunrise HR Case Management for HR Service Delivery in 2014, ExLibris Aleph for Library Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of Plymouth is running and its propensity to invest more and deepen its relationship with UNIT4 , Barclaycard , Sunrise Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of Plymouth revenues, which have grown to $345.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of Plymouth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University of Plymouth Tech Stack and Enterprise Applications
University of Plymouth ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Business World | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010 University of Plymouth implemented Unit4 Business World as its core ERP Financial system supporting central finance and administrative workflows. The deployment foregrounded Unit4 Self Service access for staff, who authenticate with their University account, and established the Unit4 User Access Request form as the primary governance mechanism for provisioning.
Configuration emphasized self-service and transactional web modules, with formal adoption of Web Requisitioning, Web Sales Order and Web Enquiries functionality accompanied by role-based user guides published to the Official Document Centre. Training and enablement were institutionalized through the Systems Training pages, where staff book places on Unit4 Web Requisitioning, Web Sales Order or Web Enquiries sessions, aligning system configuration with procurement, sales order processing and enquiry-handling workflows.
Operationally Unit4 Business World functions alongside the University of Plymouth eStore, the campus online store used for conference bookings, field trips and other payable services, while the finance department maintains multiple online payment acceptance methods. The Finance Systems team provides support across both Unit4 and the eStore, indicating coordinated operational coverage between ERP Financial processing and online payment and booking channels.
Governance relied on documented access processes and on-site system ownership by the Finance Systems team, led by Jon Netting as Finance Systems Manager with Heidi Dawe, Jos Hajiyianni, Shane Richards and Steven Piper supporting systems accounting and assistance. Unit4 user guides on the ODC, plus the access request workflow and structured training bookings, formed the primary controls for rollout, access management and user enablement.
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Expense Management | ERP |
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2017 | 2017 |
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University of Plymouth HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sunrise Software | Legacy | Sunrise HR Case Management | HR Service Delivery | HCM | n/a | 2014 | 2014 |
In 2014 University of Plymouth implemented Sunrise ITSM and expanded the platform beyond IT into campus security, self-service, and operational services. Sunrise HR Case Management was incorporated into that broader deployment to provide HR Service Delivery for employee case handling and HR enquiries, aligning the application with university-wide service workflows.
The Sunrise HR Case Management implementation used core HR Service Delivery capabilities such as case logging and lifecycle management, a staff self-service portal, automated case routing and escalation, and a centralized knowledge repository. Configuration focused on standard HR case workflows and service catalog items consistent with HR Service Delivery use cases, enabling HR teams to capture, triage, and resolve employee enquiries within the Sunrise HR Case Management application.
Operational coverage extended the Sunrise platform across multiple departments, including IT, campus security, operational services, and HR, creating shared queues and a common self-service interface for staff. Rollout proceeded as an expansion of the existing Sunrise ITSM footprint, consolidating service intake and enabling cross-departmental visibility into case status and workflow handoffs while retaining departmental ownership of HR and operational processes.
The expanded Sunrise deployment delivered measurable operational benefits, including a reported 9.33% improvement in first-time fix and documented staff time savings tied to the broader platform expansion. University of Plymouth, Sunrise HR Case Management, HR Service Delivery, and HR are linked in this implementation as a multi-department service orchestration effort using Sunrise HR Case Management to streamline employee-facing HR workflows.
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Learning and Development | HCM |
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2018 | 2018 |
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University of Plymouth ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ex Libris, a ProQuest Company | Legacy | ExLibris Aleph | Library Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 University of Plymouth implemented ExLibris Aleph as its library management platform. ExLibris Aleph is deployed to deliver Library Management functions and is surfaced on the university website as the online public access catalog and primary search interface for students and staff. The deployment scopes the institution's central Library Services and supports core library operations across the university's campuses.
Configuration focuses on standard ExLibris Aleph capabilities including bibliographic cataloging, circulation controls, acquisitions workflows, and OPAC-driven resource discovery, aligning application configuration with academic library workflows. The ExLibris Aleph implementation integrates the catalog experience into the public website to enable discovery and access, and is managed within Library Services for governance, catalogue maintenance, and procedural workflows around lending and metadata curation. Access provisioning and administrative controls follow university identity and library policy, while system administration centers on cataloging authority files and circulation rule sets common to Library Management systems. ExLibris Aleph provides the core application for University of Plymouth Library Services.
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University of Plymouth AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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University of Plymouth Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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University of Plymouth Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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University of Plymouth CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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University of Plymouth ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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University of Plymouth IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at University of Plymouth
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Finance Business Partner | Manager | Finance | |
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Head of Management Accounting | Director | Finance | |
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HR Business Partner | Manager | HR | |
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Director of Finance | Director | Finance | |
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Head of Financial Accounting | Director | Finance | |
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Head of Procurement | Director | Procurement | |
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Interim Director of IT | Director | IT | |
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Human Resources Director | Director | HR | |
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Pensions and Payroll Manager | Manager | HR | |
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Head of IT Service Operations | Director | IT | |
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Procurement Manager | Manager | Procurement | |
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Head of Student Services | Director | Finance | |
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Deputy Academic Registrar | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Human Resources Director | Director | HR | |
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Senior Finance Systems Manager | Manager | IT | |
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Director Of IT | Director | IT | |
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Apps Being Evaluated by University of Plymouth Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from University of Plymouth IT executives and key decision makers. This section highlights University of Plymouth's latest recorded technology evaluations, including SAP Ariba for Procurement on 2025-02-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the University of Plymouth digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-24 | University of Plymouth | Evaluated | SAP | SAP Ariba | Procurement | Procurement |
FAQ - APPS RUN THE WORLD University of Plymouth Technographics
University of Plymouth is a Education organization based in United Kingdom,
with around 2600 employees and annual revenues of $345.0 million.
University of Plymouth operates a diverse technology stack with applications such as
Unit4 Business World, Sunrise HR Case Management and ExLibris Aleph,
covering areas like ERP Financial, HR Service Delivery and Library Management.
University of Plymouth has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UNIT4, Sunrise Software and Ex Libris, a ProQuest Company.
University of Plymouth recently adopted applications including
Ruby Live Chat in 2021, DigitalOcean Droplets in 2021 and Microsoft Azure Cloud Services in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of University of Plymouth’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates University of Plymouth’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete University of Plymouth technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.