Plymouth, PL4 8AA,
United Kingdom
University of Plymouth Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by University of Plymouth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2600 University of Plymouth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of Plymouth has purchased the following applications: Unit4 Business World for ERP Financial in 2010, Sunrise HR Case Management for HR Service Delivery in 2014, ExLibris Aleph for Library Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of Plymouth is running and its propensity to invest more and deepen its relationship with UNIT4 , Barclaycard , Sunrise Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of Plymouth revenues, which have grown to $345.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of Plymouth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Business World | ERP Financial | ERP Financial Management | n/a | 2010 | 2010 |
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sunrise Software | Legacy | Sunrise HR Case Management | HR Service Delivery | HCM | n/a | 2014 | 2014 |
In 2014 University of Plymouth implemented Sunrise ITSM and expanded the platform beyond IT into campus security, self-service, and operational services. Sunrise HR Case Management was incorporated into that broader deployment to provide HR Service Delivery for employee case handling and HR enquiries, aligning the application with university-wide service workflows.
The Sunrise HR Case Management implementation used core HR Service Delivery capabilities such as case logging and lifecycle management, a staff self-service portal, automated case routing and escalation, and a centralized knowledge repository. Configuration focused on standard HR case workflows and service catalog items consistent with HR Service Delivery use cases, enabling HR teams to capture, triage, and resolve employee enquiries within the Sunrise HR Case Management application.
Operational coverage extended the Sunrise platform across multiple departments, including IT, campus security, operational services, and HR, creating shared queues and a common self-service interface for staff. Rollout proceeded as an expansion of the existing Sunrise ITSM footprint, consolidating service intake and enabling cross-departmental visibility into case status and workflow handoffs while retaining departmental ownership of HR and operational processes.
The expanded Sunrise deployment delivered measurable operational benefits, including a reported 9.33% improvement in first-time fix and documented staff time savings tied to the broader platform expansion. University of Plymouth, Sunrise HR Case Management, HR Service Delivery, and HR are linked in this implementation as a multi-department service orchestration effort using Sunrise HR Case Management to streamline employee-facing HR workflows.
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Learning and Development | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ex Libris, a ProQuest Company | Legacy | ExLibris Aleph | Library Management | ERP Services and Operations | n/a | 2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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