USA Health
2451 University Hospital Drive,
Mobile, 36617, AL,
United States
Mobile, 36617, AL,
United States
1 251-471-7000
Healthcare
USA Health Technographics
USA Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by USA Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3800 USA Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that USA Health has purchased the following applications: Oracle Cerner Millennium for Electronic Health Record in 2015, Hotjar for Customer Experience in 2018, Lumen Cloud (ex CenturyLink) for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems USA Health is running and its propensity to invest more and deepen its relationship with Oracle , Contentsquare , Lumen Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing USA Health revenues, which have grown to $450.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for USA Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
USA Health Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle Cerner Siemens Soarian | Oracle Cerner Millennium | Electronic Health Record | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015, USA Health implemented Oracle Cerner Millennium as its enterprise Electronic Health Record, executing a formal migration from Siemens Soarian to Oracle Cerner Millennium across the health system. The program was run as an enterprise migration initiative, partnering with product management leaders and business owners to identify cross-organizational projects that aligned with strategic priorities and clinical objectives.
Implementation work included clinical and technical workflow analysis and configuration to align Cerner Millennium modules with operational workflows. The program supervised the creation of a new enterprise Master Patient Index architecture, and consolidated configuration and clinical workflow artifacts to ensure consistent data and patient identity management within the Oracle Cerner Millennium environment.
Program governance emphasized centralized project oversight, with regular meetings conducted with Project Managers to validate project plans, timelines, and Statement of Work or other contracted deliverables, and to monitor project health, milestones, schedules, risks, issues, and success criteria. Project reporting was managed and communicated to executive management, and program inputs were coordinated across project managers and stakeholders to maintain alignment.
Operational coverage focused on enterprise clinical and technical teams within USA Health, with governance and workflow restructuring driven by the program office. Financial oversight included management of parts of a 50 million dollar program budget, and responsibilities spanned consolidated reporting, stakeholder engagement, and formal escalation processes as Oracle Cerner Millennium became the health system s central Electronic Health Record platform.
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Pharmacy Management | ERP Services and Operations |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, USA Health deployed Hotjar on its public website as a Customer Experience implementation to capture on-site user behavior and inform digital patient engagement. The deployment instruments the public-facing web properties to support web analytics and usability analysis for patient access flows.
Hotjar was configured to collect session recordings, heatmaps, conversion funnel data, and on-site feedback widgets, aligning with typical Customer Experience functional workflows. The implementation focused on click, scroll, and form interaction capture across core site templates, and included page-level instrumentation to surface usability friction in appointment and access pages.
Operational coverage centered on digital marketing, patient access, and web operations teams who consumed Hotjar outputs for usability review and content optimization. Governance emphasized web analytics review processes and tagging conventions to control event sampling and review scope, aligning Hotjar data with existing UX research and site optimization workstreams.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lumen Technologies | Legacy | Lumen Cloud (ex CenturyLink) | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
In 2014, USA Health implemented Lumen Cloud (ex CenturyLink) to provide Application Hosting and Computing Services for its public-facing website. The deployment places the usahealthsystem.com web presence on Lumen Cloud (ex CenturyLink) infrastructure, centralizing website hosting and application compute within a cloud hosting environment.
Configured as an Infrastructure as a Service style hosting model, Lumen Cloud (ex CenturyLink) provides virtual server provisioning, IP networking, and storage capabilities typical of Application Hosting and Computing Services, supporting web delivery and application lifecycle operations. The implementation narrows operational scope to web operations and IT infrastructure teams responsible for hosting and site reliability, and no additional integrations or downstream systems are specified beyond the website hosting footprint.
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at USA Health
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by USA Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from USA Health IT executives and key decision makers. This section highlights USA Health's latest recorded technology evaluations, including Oracle E-Business Suite for ERP Financial on 2025-10-03, Oracle Cerner Millennium for Electronic Health Record on 2025-03-12, and CPSI EHR for Electronic Health Record on 2024-11-08. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the USA Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD USA Health Technographics
USA Health is a Healthcare organization based in United States,
with around 3800 employees and annual revenues of $450.0 million.
USA Health operates a diverse technology stack with applications such as
Oracle Cerner Millennium, Hotjar and Lumen Cloud (ex CenturyLink),
covering areas like Electronic Health Record, Customer Experience and Application Hosting and Computing Services.
USA Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Contentsquare and Lumen Technologies.
USA Health recently adopted applications including
Oracle Cerner Inpatient Pharmacy in 2021, DigitalOcean Droplets in 2019 and Hotjar in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of USA Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates USA Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete USA Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.