University of Sussex
University of Sussex Sussex House,
Brighton, BN1 9RH,
United Kingdom
Brighton, BN1 9RH,
United Kingdom
44 12 7360-6755
Education
University of Sussex Technographics
University of Sussex Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University of Sussex and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3825 University of Sussex employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of Sussex has purchased the following applications: Reward Gateway Employee Reward and Recognition for Employee Recognition and Rewards Management in 2021, Ellucian Experience for Student Information in 2022, Hotjar for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of Sussex is running and its propensity to invest more and deepen its relationship with Edenred , Ellucian , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of Sussex revenues, which have grown to $493.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of Sussex intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University of Sussex Tech Stack and Enterprise Applications
University of Sussex HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Edenred | Legacy | Reward Gateway Employee Reward and Recognition | Employee Recognition and Rewards Management | HCM | n/a | 2021 | 2021 |
In 2021, University of Sussex implemented Reward Gateway Employee Reward and Recognition on their website sussexuni.rewardgateway.co.uk, deploying the Reward Gateway Employee Reward and Recognition solution from vendor Edenred. The deployment aligns with the Employee Recognition and Rewards Management category and provides a cloud-hosted recognition and rewards layer accessible through a university-branded portal.
Configuration emphasized standard Employee Recognition and Rewards Management capabilities, including peer-to-peer recognition workflows, a digital reward catalog and voucher redemption, and campaign-driven engagement communications, with the Reward Gateway Employee Reward and Recognition application serving as the primary user interface. Operational ownership is aligned with HR and internal communications, with governance focused on program administration, user provisioning, and content management for the portal.
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University of Sussex ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ellucian | Legacy | Ellucian Experience | Student Information | ERP Services and Operations | n/a | 2022 | 2024 |
In 2022, the University of Sussex selected Ellucian Banner, CRM Recruit and Ellucian Experience to modernize its student information systems and deliver a unified, mobile responsive campus dashboard in the United Kingdom. The University of Sussex implemented Ellucian Experience as a Student Information platform to centralize admissions, registration and student-facing services across campus operations.
The Ellucian Experience deployment focuses on surfacing personalized student dashboards, self-service registration workflows and admissions notifications as front-end capabilities, while Ellucian Banner is identified for core student records and CRM Recruit for applicant and recruitment management. Configuration work concentrates on role-based content delivery, navigation for students and staff, and orchestration of admissions-to-enrolment workflows consistent with Student Information functional patterns.
Implementation planning indicated phased rollouts beginning in September 2024, with staged cutovers coordinated between admissions, registrar and student services teams. Technical orchestration emphasizes integration points between Ellucian Experience, Ellucian Banner and CRM Recruit to maintain a single view of the student lifecycle and to synchronize record updates and applicant communications.
Governance and rollout design incorporate a cross-functional steering model linking IT, student services and admissions to manage configuration, testing and adoption. The program aims to streamline admissions, registration and student-facing services and to support the university's digital transformation and sustainability goals.
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University of Sussex CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, University of Sussex deployed Hotjar on its public website as a Customer Experience application. The implementation positioned Hotjar as the primary behavioral analytics and qualitative feedback tool for website user experience instrumentation across the university's web presence.
Deployment used a client side JavaScript snippet embedded across the main site to capture heatmaps, session recordings, and on site feedback widgets, enabling qualitative analytics and user journey observation. Implementation scope focused on the public facing web estate and supported web, digital and user experience functions, with configuration aligned to heatmap segmentation, recording triggers, and survey targeting. Governance emphasized tagging strategy and data collection settings to manage sampling and privacy compliance while providing actionable UX insight to digital teams.
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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University of Sussex PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2016 | 2016 |
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University of Sussex IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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University of Sussex CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at University of Sussex
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Digital Transformation Officer | CXO | IT | |
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Head of Student Engagement and Enhancement | Director | Finance | |
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Academic Registrars | Non Manager | Operations | |
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Interim Director of Human Resources | Director | HR | |
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Director of Finance | Director | Finance | |
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Head of Operational Procurement and Supply Chain | Director | Procurement | |
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HR Director | Director | HR | |
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Director of Finance | Director | Finance | |
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Head of Platforms | Director | IT | |
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Finance Systems Manager | Manager | IT | |
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Apps Being Evaluated by University of Sussex Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from University of Sussex IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the University of Sussex digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD University of Sussex Technographics
University of Sussex is a Education organization based in United Kingdom,
with around 3825 employees and annual revenues of $493.0 million.
University of Sussex operates a diverse technology stack with applications such as
Reward Gateway Employee Reward and Recognition, Ellucian Experience and Hotjar,
covering areas like Employee Recognition and Rewards Management, Student Information and Customer Experience.
University of Sussex has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Edenred, Ellucian and Contentsquare.
University of Sussex recently adopted applications including
Ellucian Experience in 2022, Microsoft Entra ID (formerly Azure Active Directory) in 2022 and Reward Gateway Employee Reward and Recognition in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of University of Sussex’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates University of Sussex’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete University of Sussex technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.