UNIXSurplus
3060 Raymond St,
Santa Clara, 95054, CA,
United States
Santa Clara, 95054, CA,
United States
1 877-864-9123
Retail
UNIXSurplus Technographics
UNIXSurplus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UNIXSurplus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17 UNIXSurplus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UNIXSurplus has purchased the following applications: Apple Pay for Payment Processing in 2020, Linnworks Total Commerce for Retail Management in 2017, Reamaze Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UNIXSurplus is running and its propensity to invest more and deepen its relationship with Apple , Amazon Web Services (AWS) , Linnworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UNIXSurplus revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UNIXSurplus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UNIXSurplus Tech Stack and Enterprise Applications
UNIXSurplus ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, UNIXSurplus implemented Apple Pay for Payment Processing on its website. The deployment places Apple Pay as a web checkout payment option, aligning Apple Pay with Payment Processing to manage online authorization and acceptance flows for customer purchases.
The implementation follows web-based Apple Pay integration patterns, invoking the native Apple Pay payment sheet from supported browsers and using tokenized payment credentials for authorization. Functional capabilities implemented include front-end checkout integration, payment authorization handshake, and payment receipt capture inside the e-commerce checkout experience.
Operational scope is limited to UNIXSurplus online storefront and e-commerce operations, making Apple Pay the customer-facing payment acceptance mechanism during digital checkout. Governance updates focused on checkout workflow changes and order processing procedures to recognize Apple Pay payment states, plus front-end logic to present Apple Pay only when device and browser signals indicate support.
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Payment Processing | ERP |
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2020 | 2020 |
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UNIXSurplus ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Linnworks | Legacy | Linnworks Total Commerce | Retail Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 UNIXSurplus implemented Linnworks Total Commerce for Retail Management. The implementation anchored inventory control and centralized order orchestration for a 17 person United States retail operation, covering order capture, processing, fulfillment, and shipping and receiving workflows.
Linnworks Total Commerce was configured to support core inventory control, order management, pick and pack workflows, and shipping station label printing. The configuration included explicit support for processing and pulling orders for technology builds, and for coordinating shipping and receiving activities tied to physical packing stations.
Integrations documented in the implementation included QuickBooks and PayPal for financial reconciliation and payment processing, and ShipStation for shipping manifesting and label printing. These integrations linked inbound sales and payment channels into a single Linnworks order repository to drive fulfillment and bookkeeping handoffs.
Operational governance emphasized centralized order processing roles, defined steps for pulling build orders, packing and printing carrier labels, and sequencing shipping and receiving. The rollout structured responsibilities across fulfillment and accounting touch points to align retail inventory records, order processing, and external payment and shipping systems.
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UNIXSurplus AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | Reamaze Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, UNIXSurplus implemented Reamaze Live Chat as its customer-facing messaging channel. UNIXSurplus is a small retail organization with 17 employees, operating its storefront and support on a website hosted through GoDaddy, and Reamaze Live Chat is deployed visibly across unixsurplus.com.
The implementation centers on the Reamaze Live Chat web widget and conversational routing capabilities, configured to handle inbound customer inquiries and to surface agent responses through a single Reamaze dashboard. Functional configuration focused on live chat session management, canned responses and message threading to support typical retail inquiries, consistent with Chatbots and Conversational AI category capabilities.
Deployment is scoped to the company website, embedding the Reamaze Live Chat script into site pages served via GoDaddy, and routing conversations to the internal support inbox staffed by the small UNIXSurplus team. Operational coverage is focused on customer support and sales inquiry workflows on the site, with agents using the Reamaze interface to manage conversations and escalate tickets when needed.
Governance and workflow changes emphasized centralizing inbound messaging into Reamaze and standardizing agent response templates to ensure consistent handling. Rollout appears to be lightweight and directly operated by internal staff, with the Reamaze Live Chat implementation serving as the primary conversational channel for online customer engagement.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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UNIXSurplus Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2011 | 2011 |
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UNIXSurplus eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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UNIXSurplus CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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UNIXSurplus IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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UNIXSurplus CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at UNIXSurplus
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Apps Being Evaluated by UNIXSurplus Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from UNIXSurplus IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the UNIXSurplus digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD UNIXSurplus Technographics
UNIXSurplus is a Retail organization based in United States,
with around 17 employees and annual revenues of $2.0 million.
UNIXSurplus operates a diverse technology stack with applications such as
Apple Pay, Linnworks Total Commerce and Reamaze Live Chat,
covering areas like Payment Processing, Retail Management and Chatbots and Conversational AI.
UNIXSurplus has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, Linnworks and GoDaddy.
UNIXSurplus recently adopted applications including
Reamaze Live Chat in 2021, Tawk.to in 2021 and Twilio Segment in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UNIXSurplus’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates UNIXSurplus’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UNIXSurplus technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.