Oldham, OL9 0DD,
United Kingdom
UP Global Sourcing Holdings Technographics
UP Global Sourcing Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UP Global Sourcing Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 365 UP Global Sourcing Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UP Global Sourcing Holdings has purchased the following applications: Sage 1000 for ERP Financial in 2014, Sage 50 Payroll for Payroll in 2015, Gnatta for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UP Global Sourcing Holdings is running and its propensity to invest more and deepen its relationship with Sage , Gnatta , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UP Global Sourcing Holdings revenues, which have grown to $197.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UP Global Sourcing Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UP Global Sourcing Holdings Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Sage 500 ERP (formerly MAS 500) | Sage 1000 | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, UP Global Sourcing Holdings migrated from Sage 500 ERP (formerly MAS 500) to Sage 1000. Sage 1000 was provisioned as the company's ERP Financial platform to centralize Accounts Payable, general ledger allocations, cost center accounting and month end finance workflows for the corporate finance function.
Implementation focused on Accounts Payable automation and transaction control, with invoice processing and scanning configured to capture and post both stock and non-stock invoices. The deployment supported GL coding by cost centre, supplier account resolution through debit and credit note processing, and month end reconciliation tasks performed by the Management Accountant and finance team. Reporting capabilities within Sage 1000 were used to produce printed reports and pivot-style analyses for the Financial Director and Management Accountant, for example expense reporting on travel categories.
Operational governance captured escalation and authorization controls, including verification against authorised NSPO documents and escalation of supplier or departmental discrepancies. The operational scope covered the AP team and finance function, processing over 1,000 invoices a month, with recordkeeping practices maintained through a bar accounts filing system and routine journal entry corrections. Staff-reported outcomes included improved accuracy and attention to detail required by the Sage 1000 ERP Financial implementation.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 50 Payroll | Payroll | HCM | n/a | 2015 | 2015 |
In 2015, UP Global Sourcing Holdings implemented Sage 50 Payroll as its Payroll application. The deployment established a centralized payroll capability to support HR and payroll operations for offices in Manchester, Guangzhou, Hong Kong and Belgium, aligning payroll administration with the companys multinational manufacturing operations.
Sage 50 Payroll was configured to manage month-end payroll processing, employee master data and onboarding, electronic payslip issuance, statutory pay handling including SSP and SMP, salary changes, and overtime calculations. The implementation also encompassed benefits administration workflows for schemes such as eye care, childcare vouchers, private healthcare and the company pension scheme, with HR staff operationalizing new starter additions and payroll adjustments within Sage 50 Payroll.
Operational integrations and coordination included linking payroll workflows to the Automatic Enrolment Pension scheme and coordinating transitions to a US payroll agency for specific employees, as well as liaising with external agencies for immigration, data protection and payroll-related compliance. The system supported cross-functional use by HR and finance teams, enabling consolidated monthly payroll runs and the production of reports used in bi-annual salary reviews.
Governance changes accompanied the rollout, centralizing monthly payroll responsibility with HR, standardizing employment contracts and handbook updates in line with statutory requirements, and embedding payroll steps into HR processes such as onboarding, maternity and absence handling. The implementation was executed alongside internal process modernizations and ISO 9001 audit activities to ensure procedural compliance and structured payroll controls.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gnatta | Legacy | Gnatta | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, UP Global Sourcing Holdings deployed Gnatta on its website to manage inbound contact and customer engagement. Gnatta is implemented as the site-facing conversational front end, representing an instance of Chatbots and Conversational AI, and is surfaced on the contact page and other visitor touchpoints. The deployment follows a front-end web integration model that exposes the Gnatta chat widget to visitors and routes initial enquiries through scripted dialogue flows into the company’s contact intake process.
Functional scope includes conversational FAQ delivery, automated lead qualification, scripted triage workflows, and agent handoff capabilities, reflecting core Chatbots and Conversational AI functionality. Operational coverage centers on sales and customer service intake, centralizing web-based contact capture into a single conversational channel. Governance and ongoing operations focus on configuring conversation flows and maintaining the knowledge base through Gnatta’s management interface, aligning chatbot responses with product information and contact handling procedures.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
|
2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at UP Global Sourcing Holdings
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by UP Global Sourcing Holdings Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||