Oldham, OL9 0DD,
United Kingdom
UP Global Sourcing Holdings Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by UP Global Sourcing Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 365 UP Global Sourcing Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UP Global Sourcing Holdings has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016, Gnatta for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UP Global Sourcing Holdings is running and its propensity to invest more and deepen its relationship with Microsoft , Gnatta , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UP Global Sourcing Holdings revenues, which have grown to $197.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UP Global Sourcing Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 | ||
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Content Delivery Network | IaaS |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Gnatta | Legacy | Gnatta | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 | In 2020, UP Global Sourcing Holdings deployed Gnatta on its website to manage inbound contact and customer engagement. Gnatta is implemented as the site-facing conversational front end, representing an instance of Chatbots and Conversational AI, and is surfaced on the contact page and other visitor touchpoints. The deployment follows a front-end web integration model that exposes the Gnatta chat widget to visitors and routes initial enquiries through scripted dialogue flows into the company’s contact intake process. Functional scope includes conversational FAQ delivery, automated lead qualification, scripted triage workflows, and agent handoff capabilities, reflecting core Chatbots and Conversational AI functionality. Operational coverage centers on sales and customer service intake, centralizing web-based contact capture into a single conversational channel. Governance and ongoing operations focus on configuring conversation flows and maintaining the knowledge base through Gnatta’s management interface, aligning chatbot responses with product information and contact handling procedures. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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IT Service Management | ITSM |
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2023 | 2023 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Payroll | HCM |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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