Downers Grove, 60515, IL,
United States
Upp Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Upp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 Upp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Upp has purchased the following applications: Stripe Payments for Payment Processing in 2023, Conga Revenue Lifecycle Solution for Revenue Cycle Management in 2023, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Upp is running and its propensity to invest more and deepen its relationship with Stripe , Conga , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Upp revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Upp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Conga | Legacy | Conga Revenue Lifecycle Solution | Revenue Cycle Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Upp deployed Conga Revenue Lifecycle Solution on their website. The deployment addresses Revenue Cycle Management processes for the Communications company, aligning customer-facing order capture with internal revenue workflows.
The Conga Revenue Lifecycle Solution configuration focuses on quote-to-cash orchestration, contract lifecycle management, configurable pricing and billing flows, and revenue recognition workflow orchestration. Implementation work emphasized web-embedded quote and contract generation, standardized contract templates, and automated invoice creation and status tracking to operationalize commercial transactions captured on the site.
Operational ownership is centered in commercial operations, sales, and finance, providing a single revenue orchestration layer that spans customer acquisition through billing and collections. The solution is instrumented on Upp’s public site to capture orders and route transactions into internal revenue processes, creating a unified Revenue Cycle Management backbone.
Governance and rollout followed phased web-enabled releases, aligning sales enablement with finance procedures and enforcing contract and billing approval workflows. Change control was organized around commercial policy, contract template stewardship, and billing exception handling to maintain transaction fidelity.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2023 | 2023 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
|
2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics, Sales Analytics, Customer Support | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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