US Foods
9399 West Higgins Road Suite 100,
Rosemont, 60018, IL,
United States
Rosemont, 60018, IL,
United States
1 847-720-8000
Distribution
US Foods Technographics
US Foods Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by US Foods and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30000 US Foods employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that US Foods has purchased the following applications: FIS GETPAID for AR Automation in 2014, Workday Absence Management for Absence and Leave Management in 2017, IBM Maximo for Enterprise Asset Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems US Foods is running and its propensity to invest more and deepen its relationship with FIS Global , Workday , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing US Foods revenues, which have grown to $37.88 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for US Foods intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
US Foods Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP Financial Management | n/a | 2014 | 2014 |
In 2014 US Foods implemented FIS GETPAID to centralize credit and collections workflows as its AR Automation platform. The deployment prioritized establishing credit, resolving payment issues, and creating query and workbook driven collections worklists for assigned sales areas.
The FIS GETPAID implementation configured core credit decisioning and collections case management capabilities, accounts receivable reporting, and automated work queues consistent with AR Automation functional patterns. Implementation activities included mapping current and future credit and collections environments and instrumenting database queries and workbook based operational dashboards. Credit assessment workflows incorporated regular review of DandB reports to surface customer creditworthiness.
Operational scope covered sales area level collections ownership and national hospitality customer accounts, with an administered portfolio valued at approximately 10 million USD. Business functions impacted included credit operations, district credit management, sales management, and territory management through coordinated account reviews and escalation workflows. Weekly report origination and workbook outputs were used to drive collector activity and account resolution priorities.
Governance activity included participation in systems analysis and design, subject matter expert stewardship for planned integration of credit and collections functions, and translation of policies into standard operating procedures. Collections strategies were designed to align with the post merger company objectives and to standardize collaboration between District Credit Managers, District Sales Managers, and Territory Managers. The implementation emphasized process controls, an operational reporting cadence, and adherence to credit and collections policies.
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ERP Financial | ERP Financial Management |
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2017 | 2017 |
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ERP Financial | ERP Financial Management |
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2017 | 2017 |
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ERP Financial | ERP Financial Management |
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2018 | 2019 |
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2017 | 2017 |
In 2017, US Foods implemented Workday Absence Management as part of a broader Workday HCM and Finance deployment to centralize absence and time processes. The implementation targeted the Absence and Leave Management category and tied leave administration into core HR, payroll, benefits, recruiting and compensation workflows across corporate and field operations at the distributor.
The Workday Absence Management implementation was configured alongside Core HCM, Payroll, Compensation, Benefits and Time Tracking modules, with explicit creation of Supervisory Organizations, Cost Centers, Location Hierarchies, Staffing Models, job definitions and position structures. Business processes were built and customized for absence plans, merit plans, bonus processing and hourly and salary pay rules, and custom reports and scorecards were developed for eligibility and plan qualification tracking.
Integration and data movement were executed using Workday Connectors and integration tools, including Core Connector, EIBs and Workday Studio, with inbound and outbound web services, XML and XSLT based transformations for report to payload conversion. Integrations linked absence and time records into payroll and financial feeds, and Financials integrations used EIBs for supplier and journal data as part of the broader environment.
Governance covered the full implementation lifecycle from requirements and design through development, testing and deployment, with creation of new security groups, domain and business process security policies and targeted testing of data and security from a reporting perspective. The project environment leveraged Workday report writer, Application Designer, Studio, Core Connector and integration utilities to operationalize Absence and Leave Management within HR, payroll and finance business functions.
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Absence and Leave Management | HCM |
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2022 | 2022 |
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Benefits Administration | HCM |
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2017 | 2017 |
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Candidate Relationship Management | HCM |
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2018 | 2018 |
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Compensation Management | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2015 | 2015 |
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Employee Engagement | HCM |
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2018 | 2018 |
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Employee Experience | HCM |
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2020 | 2020 |
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Employee Self Service | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2015 | 2019 |
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Payroll | HCM |
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2015 | 2019 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Performance and Goal Management, Employee Recognition and Rewards Management | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 US Foods implemented IBM Maximo as its Enterprise Asset Management platform. The deployment is visible on the company site and exposes an IBM Maximo endpoint at api.monitor.usfoods-test.suite.maximo.com, indicating a Maximo-based service layer used for asset and service workflows.
The IBM Maximo implementation was configured with core Enterprise Asset Management capabilities, including an enterprise asset register, work order management, preventive maintenance scheduling, spare parts and inventory control, and mobile field service support. Configuration emphasis aligned with distribution operations, prioritizing asset lifecycle tracking and scheduled maintenance processes that are typical for an Enterprise Asset Management rollout.
Operational coverage focused on physical distribution infrastructure such as warehouses, material handling equipment, fleet and facility assets, and the business functions of maintenance, operations and facilities management. The deployment surfaces IBM Maximo functionality through its API layer, enabling downstream apps and operational users to consume asset and work order data.
Governance centered on standardized work order workflows, role based access controls and centralized configuration of asset hierarchies and maintenance calendars, driving consistent processes for asset lifecycle governance. Documentation and API exposure on the specified Maximo endpoint indicate an implementation intended to centralize operational asset control within US Foods’ distribution footprint.
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Insurance Claims Management | ERP Services and Operations |
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2013 | 2013 |
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Point Of Sale | ERP Services and Operations |
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2024 | 2024 |
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Retail Management | ERP Services and Operations |
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2012 | 2012 |
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Travel Management | ERP Services and Operations |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Survey and Questionnaire | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2020 | 2020 |
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Digital Asset Management | Content Management |
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2016 | 2016 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2020 | 2020 |
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Transportation Management | SCM |
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2017 | 2017 |
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Warehouse Management | SCM |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2017 | 2017 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2013 | 2013 |
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Procurement | Procurement |
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2017 | 2017 |
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Supplier Relationship Management | Procurement |
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2013 | 2013 |
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Supplier Relationship Management | Procurement |
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2017 | 2017 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, Extract, Transform, and Load (ETL), iPaaS (Integration Platform as a Service) | PaaS |
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2024 | 2024 |
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Extract, Transform, and Load (ETL) | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Backup as a Service (BaaS) | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Data Streaming | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2022 | 2022 |
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Database Management | IaaS |
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2019 | 2019 |
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Database Management, Open-Source Database | IaaS |
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2021 | 2021 |
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Servers, Storage and Networking | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at US Foods
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by US Foods Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from US Foods IT executives and key decision makers. This section highlights US Foods's latest recorded technology evaluations, including Microsoft Dynamics 365 Retail POS for Point Of Sale on 2025-07-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the US Foods digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD US Foods Technographics
US Foods is a Distribution organization based in United States,
with around 30000 employees and annual revenues of $37.88 billion.
US Foods operates a diverse technology stack with applications such as
FIS GETPAID, Workday Absence Management and IBM Maximo,
covering areas like AR Automation, Absence and Leave Management and Enterprise Asset Management.
US Foods has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Workday and IBM.
US Foods recently adopted applications including
Lightspeed POS in 2024, uLinga for Kafka in 2024 and Alight LeavePro in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of US Foods’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates US Foods’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete US Foods technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.