USAID
1300 Pennsylvania Ave NW,
Washington, 20004, DC,
United States
Washington, 20004, DC,
United States
1 202-712-0000
Government
USAID Technographics
USAID Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by USAID and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5500 USAID employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that USAID has purchased the following applications: UKG WebTA (ex Kronos WebTA) for Time and Attendance in 2004, MicroStrategy ONE Analytics for Analytics and BI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems USAID is running and its propensity to invest more and deepen its relationship with UKG , MicroStrategy , Tableau Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing USAID revenues, which have grown to $39.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for USAID intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
USAID Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG WebTA (ex Kronos WebTA) | Time and Attendance | HCM | n/a | 2004 | 2004 |
In 2004, USAID implemented UKG WebTA (ex Kronos WebTA) for Time and Attendance. The agency deployed the Commercial Off The Shelf product designed exclusively for the Federal Government to establish a standardized timekeeping and attendance platform for its workforce.
The implementation configured core time and attendance capabilities, including employee self service time entry, supervisor approval workflows, exception management, schedule management, configurable pay rules, and audit logging. UKG WebTA (ex Kronos WebTA) was configured to support federal timekeeping policies and reporting requirements while providing role based access controls and centralized time capture.
Governance around the deployment emphasized auditable approvals and privacy controls, and a Privacy Impact Assessment accompanied the implementation as part of federal compliance documentation. Operational coverage focused on USAID personnel timekeeping across bureaus and offices, with process changes to formalize time submission, supervisory review, and exception adjudication within the agency’s HR administrative workflows.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015 USAID deployed MicroStrategy ONE Analytics under the Analytics and BI category to consolidate program reporting and analytics for HIV AIDS interventions. The scope covered Headquarters decision teams and federally funded country programs, and informed multi million dollar Country Operational Plans aligned with PEPFAR 90 90 90 targets.
MicroStrategy ONE Analytics was configured to deliver interactive dashboards, ad hoc reporting, and visual analytics for HIV testing and treatment metrics. The deployment included data models and reporting structures for gender disaggregated analyses and executive scorecards to track testing coverage, male engagement, and treatment cascade indicators. Analysts used MicroStrategy ONE Analytics to produce country specific gender disaggregated profiles that highlighted data reporting limitations and actionable next steps.
The implementation integrated inputs from Datim alongside internal program datasets to enable comparative gender disparities analyses using Datim and Microstrategy as complementary sources. Outputs from MicroStrategy ONE Analytics supported resource decisions, including allocation of 1.3 million dollars in Headquarters Operations funding for HIV testing and treatment related activities and research. Virtual country team meetings leveraged the platform for data driven technical assistance and collaborative review with country teams, mechanisms, partners and donors.
Governance emphasized sustained collaborative relationships, advanced analytical leadership and ongoing technical assistance delivered through regular virtual engagements and written technical briefs. USAID staff drafted technical briefs and frameworks and provided technical feedback on final reports and tools, using MicroStrategy ONE Analytics outputs to prioritize capacity building and country program performance needs. The system served as a centralized analytics and reporting environment for monitoring, reporting and coordinated program decision making across Headquarters and country operations.
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, USAID implemented Google Workspace (Formerly Google G-Suite) to provide cloud-native collaboration and productivity tooling. The Google Workspace (Formerly Google G-Suite) deployment was positioned to deliver core Collaboration services across the agency workforce of approximately 5,500 employees, provisioning enterprise email, calendaring, document creation, file storage, and synchronous meeting capabilities.
Configuration emphasized standard Google Workspace functional modules, including Gmail, Google Calendar, Google Drive, Google Docs, Sheets, and Slides, plus Google Meet and Chat for real time communication. Administrative capabilities were managed through the Google Admin console and included organizational unit configuration, tenant administration, policy controls such as data retention and eDiscovery through Vault, and scoped access controls to align with agency roles.
Operational governance addressed account provisioning, delegated administration, and data stewardship workflows tied to the Collaboration platform. Identity and access management, device management, and administrative policy enforcement were treated as central controls to support secure platform operations across the agency, with the Google Workspace implementation serving as the primary collaboration layer for USAID users.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
|
2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
|
2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at USAID
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by USAID Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD USAID Technographics
USAID is a Government organization based in United States,
with around 5500 employees and annual revenues of $39.00 billion.
USAID operates a diverse technology stack with applications such as
UKG WebTA (ex Kronos WebTA), MicroStrategy ONE Analytics and Google Workspace (Formerly Google G-Suite),
covering areas like Time and Attendance, Analytics and BI and Collaboration.
USAID has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, MicroStrategy and Google.
USAID recently adopted applications including
DocuSign eSignature in 2021, Acquia Campaign Studio (ex Mautic) in 2021 and Adobe Experience Cloud in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of USAID’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates USAID’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete USAID technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.