UserTesting
660 4th Street #246,
San Francisco, 94107, CA,
United States
San Francisco, 94107, CA,
United States
1 888-877-1882
Professional Services
UserTesting Technographics
UserTesting Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UserTesting and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 UserTesting employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UserTesting has purchased the following applications: Coupa Invoice for AP Automation in 2021, Oracle NetSuite Fixed Assets Management for Enterprise Asset Management in 2020, TeamSupport SnapEngage for Chatbots and Conversational AI in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UserTesting is running and its propensity to invest more and deepen its relationship with Coupa Software , Auditoria , BILL Operations or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UserTesting revenues, which have grown to $236.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UserTesting intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UserTesting Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP Financial Management | n/a | 2021 | 2021 |
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AP Automation | ERP Financial Management |
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2021 | 2021 |
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AP Automation, AR Automation | ERP Financial Management |
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2020 | 2020 |
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AR Automation | ERP Financial Management |
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2021 | 2021 |
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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ERP Financial | ERP Financial Management |
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2020 | 2022 |
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Expense Management | ERP Financial Management |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Sage Intacct Fixed Assets | Oracle NetSuite Fixed Assets Management | Enterprise Asset Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, UserTesting implemented Oracle NetSuite Fixed Assets Management as its Enterprise Asset Management solution for accounting and finance asset lifecycle controls. The deployment migrated the company fixed asset ledger and schedules from Sage Intacct Fixed Assets into Oracle NetSuite Fixed Assets Management, and consolidated prepaid and accruals accounting under the NetSuite environment.
Configuration work focused on core fixed asset capabilities consistent with Enterprise Asset Management, including a centralized asset register, structured asset class hierarchies, configurable depreciation schedules and capitalization thresholds, and automated month end asset postings. The implementation encompassed prepaid accounting and accruals processing, aligning fixed asset accounting with balance sheet reconciliations and profit and loss flux analysis workflows.
Integrations were explicit and operational, the fixed assets implementation was linked with the new accounts payable system Coupa to capture capitalizable spend and supplier invoices, and it supported posting flows for UserTesting international entities into the shared NetSuite instance. Operational scope centered on the accounting and finance organization, including staff accountants, AP specialists, and finance leadership responsible for international month end close and grant reporting.
Governance and process changes were led by an internal subject matter expert who drove SOX compliant control documentation and Big 4 audit readiness tied to fixed assets, prepaids and accruals. Outcomes documented in the accounting team include a reduction in month end close from 12 days to five days and a three day improvement in accounts payable related close time, reflecting streamlined accrual and fixed asset posting processes.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2011 | 2011 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2020 | 2020 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at UserTesting
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by UserTesting Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD UserTesting Technographics
UserTesting is a Professional Services organization based in United States,
with around 800 employees and annual revenues of $236.0 million.
UserTesting operates a diverse technology stack with applications such as
Coupa Invoice, Oracle NetSuite Fixed Assets Management and TeamSupport SnapEngage,
covering areas like AP Automation, Enterprise Asset Management and Chatbots and Conversational AI.
UserTesting has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, Oracle and TeamSupport.
UserTesting recently adopted applications including
Zoominfo Platform in 2023, DocuSign eSignature in 2022 and Pendo Guides in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UserTesting’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates UserTesting’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UserTesting technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.