Irving, 75038, TX,
United States
USMD, Inc. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by USMD, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 USMD, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that USMD, Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, ADP Payroll for Payroll in 2014, Allscripts TouchWorks EHR for Electronic Health Record in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems USMD, Inc. is running and its propensity to invest more and deepen its relationship with Oracle , ADP , Constellation Software Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing USMD, Inc. revenues, which have grown to $277.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for USMD, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, USMD, Inc. implemented Oracle NetSuite ERP as its ERP Financial platform to consolidate core accounting functions and standardize financial workflows. The deployment prioritized the General Ledger and journal entry workflows, and finance staff reconciled accounts to ensure consistency between the NetSuite ERP General Ledger and journal entries maintained in Excel.
Configuration work centered on the General Ledger module, chart of accounts alignment, journal entry processing and period close controls typical of ERP Financial implementations. Oracle NetSuite ERP was configured to capture audit trails for journal postings and to support standardized journal templates used by accounting teams, enabling repeatable journal creation and posting during close cycles.
Operational coverage included USMD finance and accounting teams responsible for month end close and financial reporting, with reconciliation activities embedded into standard close procedures. The implementation maintained a dual record pattern, using NetSuite as the system of record while reconciling Excel spreadsheets that contained supplemental journal details, and leveraged journal import and export processes to move Excel-based entries into Oracle NetSuite ERP for ledger posting.
Governance introduced recurring reconciliation checkpoints between the NetSuite General Ledger and Excel journals to validate posting accuracy and ledger consistency during close cycles. Oracle NetSuite ERP provided the ledger controls and audit trail that supported these reconciliation checkpoints, and the reconciliation practice ensured consistency between NetSuite ERP General Ledger and Excel journal entries as part of ongoing financial control activities.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Payroll | Payroll | HCM | n/a | 2014 | 2014 |
In 2014, USMD, Inc. implemented ADP Payroll to centralize payroll processing for its clinic operations. ADP Payroll was used to manage the company's Payroll activities including timely submission of payroll and routine payroll corrections across clinical and administrative staff.
The deployment emphasized payroll correction workflows and compliance monitoring, specifically oversight of meal period and overtime reporting, and orchestration of the bi weekly pay cycle through ADP Payroll. Configuration and operational use focused on day to day payroll corrections, approval routing for adjustments, and payroll data capture that aligned with staff scheduling and coverage arrangements at clinic sites.
Operational coverage for the ADP Payroll implementation included clinic site operations, front office coordinators, medical assistants, billing and coding administration, and staff responsible for credentialing and licensure tracking. The payroll function operated alongside practice management and EHR software in the administrative stack, with local staff performing daily oversight and troubleshooting to ensure payroll inputs reflected billing, collections and end of day process outcomes.
Governance and workflow changes tied to ADP Payroll centered on reinforcing existing purchase order invoice approvals, controlled clinic expenditures, maintenance of a Standard Operations Manual, and linking personnel actions such as hires, promotions, disciplinary actions and merit recommendations to payroll processing. Training, supervision, and routine performance evaluations were integrated into the payroll cadence to support accurate time and pay administration and timely payroll submission through ADP Payroll.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | Allscripts TouchWorks EHR | Electronic Health Record | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, USMD, Inc. implemented Allscripts TouchWorks EHR as its primary Electronic Health Record to support ambulatory clinical operations. The Allscripts TouchWorks EHR deployment was centered on core clinical capabilities, including clinical documentation, computerized provider order entry, medication e-prescribing, problem lists, and outpatient charting aligned to physician workflows.
A senior trainer resource at USMD covered NextGen PM, NextGen EHR and Allscripts TouchWorks, indicating a consolidated training and clinician enablement approach spanning both EHR and practice management environments. Training and configuration activities emphasized template configuration, workflow optimization, and clinician super-user development to prepare teams for go-live and ongoing operational support.
Operational governance was structured through clinical informatics and training teams to manage role-based access, configuration control, and phased activation across ambulatory clinics and physician practices in the USMD network. Business functions impacted included ambulatory clinical operations, nursing documentation, clinician order management, and coordination with revenue cycle processes, reflecting the relationship between USMD, Allscripts TouchWorks EHR, and the Electronic Health Record category.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2018 | 2018 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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