Utah Transit Authority
669 West 200 South,
Salt Lake City, 84104, UT,
United States
Salt Lake City, 84104, UT,
United States
1 801-743-3882
Transportation
Utah Transit Authority Technographics
Utah Transit Authority Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Utah Transit Authority and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2200 Utah Transit Authority employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Utah Transit Authority has purchased the following applications: IgniteTech Computron for ERP Financial in 2008, Jobvite Recruiting Chatbot for Recruiting Chatbot in 2024, AssetWise Asset Reliability for Asset Performance Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Utah Transit Authority is running and its propensity to invest more and deepen its relationship with IgniteTech , Jobvite , Bentley Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Utah Transit Authority revenues, which have grown to $649.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Utah Transit Authority intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Utah Transit Authority Tech Stack and Enterprise Applications
Utah Transit Authority ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IgniteTech | Legacy | IgniteTech Computron | ERP Financial | ERP | n/a | 2008 | 2008 |
In 2008, Utah Transit Authority implemented IgniteTech Computron as its ERP Financial application to support finance and accounting functions across the organization. The deployment established IgniteTech Computron as the core ERP Financial system for transactional accounting, financial consolidation and statutory reporting within UTA's finance organization.
The implementation configured standard ERP Financial modules including general ledger, accounts payable, accounts receivable, fixed assets, budget control and financial reporting, with IgniteTech Computron configured to reflect UTA's chart of accounts and fiscal period structure. Configuration work emphasized internal controls and audit trail capabilities typical of ERP Financial systems, and reporting layouts were aligned to municipal transit accounting requirements.
Operational coverage focused on the central finance and accounting teams and extended to site-level accounting for transit operations, integrating routine payables workflows with procurement finance processes. Governance centered on centralized financial processes, standardized period close procedures and role-based access controls to support consistent transaction processing and financial oversight.
|
Utah Transit Authority HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jobvite | Legacy | Jobvite Recruiting Chatbot | Recruiting Chatbot | HCM | n/a | 2024 | 2025 |
In 2024, Utah Transit Authority approved a Jobvite services contract to modernize TA/HR processes and improve candidate outreach for transit hiring in the United States. The agreement specifies deployment of Jobvite Recruiting Chatbot in the Recruiting Chatbot category to support high volume frontline and operational hiring across UTA.
Implementation centers on Jobvite Intelligent Messaging, the career site chatbot, and texting capabilities that will be configured to handle candidate pre screening, automated FAQs, and outbound SMS engagement for mass recruitment drives. The Jobvite Recruiting Chatbot will be configured with conversational flows, automated response triggers, and escalation routing to recruiters for live follow up.
Operational scope is focused on TA and HR teams responsible for transit hiring across UTA service operations in the United States, covering candidate outreach and volume hiring workflows. The contract was approved in December 2024 and positions the application as the front line candidate interaction layer for recruiting campaigns.
Governance will be driven by HR and talent acquisition leadership with phased rollout of templates and messaging governance to standardize candidate communications. The implementation is expected to boost candidate engagement and streamline volume hiring, based on the Jobvite product scope and the contract intent.
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2021 | 2021 |
|
Utah Transit Authority ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bentley Systems | Legacy | AssetWise Asset Reliability | Asset Performance Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Utah Transit Authority implemented Bentley AssetWise Asset Reliability as a central platform to support federally mandated State of Good Repair activities for transit infrastructure. The implementation has been maintained from 2016 to Present under the Transit Asset Administrator and was explicitly focused on operationalizing Asset Performance Management capabilities across the agency.
The deployment included Bentley AssetWise Asset Reliability modules Asset Performance Management, InspectTech, and Optram, configured to support inspection-driven workflows, condition assessments, failure mode tracking, and reliability analysis. Configuration work emphasized work management practices for facilities and maintenance of way asset management departments, and the solution was used to formalize inspection schedules and link findings to corrective work orders.
Operational scope targeted maintenance groups responsible for Utah Transit Authority bridge management and facilities maintenance in Salt Lake City, bringing inspection teams and field crews into a unified asset management workflow. The AssetWise Asset Reliability implementation was integrated into day to day maintenance work management processes and inspection execution, aligning asset hierarchies and inspection records with maintenance planning and execution practices.
Governance changes accompanied the software rollout, with stewardship models created to meet the federal State of Good Repair mandates and to standardize asset data, inspection criteria, and work order lifecycle governance. The program emphasized practice standardization and procedural alignment across asset management, inspection, and maintenance functions to sustain reliability planning and ongoing stewardship.
|
Utah Transit Authority Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
Utah Transit Authority Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2018 | 2018 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
Utah Transit Authority CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Citizen Engagement | CRM |
|
2022 | 2022 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2022 | 2022 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2022 | 2022 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2022 | 2022 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Utah Transit Authority ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2021 | 2021 |
|
Utah Transit Authority PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2020 | 2020 |
|
Utah Transit Authority PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2013 | 2013 |
|
Utah Transit Authority IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Utah Transit Authority CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
DDoS Protection | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2012 | 2012 |
|
IT Decision Makers and Key Stakeholders at Utah Transit Authority
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
CFO & Treasurer | CXO | Finance | |
|
|
|
Director Of IT | Director | IT | |
|
|
|
IT Manager, Enterprise Systems | Manager | IT | |
|
|
|
ERP Technical Systems Administrator - Accounting | Non Manager | Finance | |
|
Apps Being Evaluated by Utah Transit Authority Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Utah Transit Authority IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Utah Transit Authority digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Utah Transit Authority Technographics
Utah Transit Authority is a Transportation organization based in United States,
with around 2200 employees and annual revenues of $649.0 million.
Utah Transit Authority operates a diverse technology stack with applications such as
IgniteTech Computron, Jobvite Recruiting Chatbot and AssetWise Asset Reliability,
covering areas like ERP Financial, Recruiting Chatbot and Asset Performance Management.
Utah Transit Authority has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IgniteTech, Jobvite and Bentley Systems.
Utah Transit Authority recently adopted applications including
Jobvite Recruiting Chatbot in 2024, Granicus govDelivery in 2022 and The Trade Desk in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Utah Transit Authority’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Utah Transit Authority’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Utah Transit Authority technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.