Eastleigh, SO53 3QB,
United Kingdom
Utilita Energy Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Utilita Energy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1119 Utilita Energy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Utilita Energy has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2020, Procode Gas Shipping Platform for Oil Gas and Chemicals ERP in 2023, LogMeIn BoldChat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Utilita Energy is running and its propensity to invest more and deepen its relationship with Microsoft , Procode Technology , GoTo (formerly LogMeIn) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Utilita Energy revenues, which have grown to $907.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Utilita Energy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Utilita Energy implemented Microsoft Dynamics 365 for Finance and Operations to support core accounting and invoice processing activities, deploying the application as part of its ERP Financial footprint for finance operations at the Eastleigh site. Microsoft Dynamics 365 for Finance and Operations is used as the primary accounting system for purchase invoice lifecycle management and central ledger posting within the company.
The implementation centered on Accounts Payable capabilities, with configuration to handle high volume purchase invoice intake, validation workflows, invoice matching to purchase records, and posting to the general ledger. Configuration also emphasized dispute and query tracking workflows to resolve historical discrepancies, consistent with standard ERP Financial functional patterns for invoice exception handling and payment scheduling.
Operational coverage included the finance function with cross-functional validation touchpoints into procurement and receiving teams, ensuring departmental approvals and evidence were captured before payment runs. Daily processing tasks performed in Microsoft Dynamics 365 for Finance and Operations included vendor invoice processing, coordination of validation with other departments, and correspondence to clear invoice queries.
Governance and workflow changes focused on formalizing approval routing and dispute resolution processes, with designated operational ownership for invoice validation and query escalation. Staff responsibilities documented during the rollout included ensuring invoices were validated, resolving historical queries and discrepancies, and confirming invoices are paid on time while maintaining working relationships with internal stakeholders and external vendors.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Procode Technology | Legacy | Procode Gas Shipping Platform | Oil Gas and Chemicals ERP | ERP Services and Operations | n/a | 2023 | 2024 |
In 2023 Utilita Energy implemented Procode Gas Shipping Platform as part of a UK-facing deployment to address Market-wide Half-Hourly Settlements requirements. The Procode Gas Shipping Platform was deployed within the Oil Gas and Chemicals ERP category to support settlements, operations, billing and payments workflows driven by MHHS and faster customer switching initiatives.
Implementation work centered on configuring shipping and flow management capabilities within Procode Gas Shipping Platform, alongside modules for settlements orchestration and billing and payments processing. The deployment included configuration of faster switching flows and payment routing logic, aligning platform workflows with market switching windows and settlement run cycles.
Integrations and tooling were implemented to connect Procode capabilities into Utilita operational and settlement processes, including a Payit open banking integration to enable new payment flows. The scope explicitly covered MHHS readiness, settlements automation, and billing and payments operations across Utilita's UK market operations.
Governance and rollout activity supported completion of Phase One of MHHS for Utilita, with the Procode Gas Shipping Platform used to instrument settlement runs and operational billing pathways. The engagement emphasized aligning platform configuration with MHHS process requirements and accelerating go live for settlement and payment changes.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Utilita Energy implemented LogMeIn BoldChat on its website. LogMeIn BoldChat is categorized as Chatbots and Conversational AI and was deployed as the primary customer facing web chat channel to handle online customer engagement and support inquiries.
The configuration leveraged common Chatbots and Conversational AI capabilities including the web chat widget, agent console, automated routing to available agents, canned responses, and chat transcript capture. Operational scope targeted Utilita Energy customer service and web support functions, with governance focused on chat workflow design, agent handoff procedures, and transcript management.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2017 | 2017 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2022 | 2022 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2016 | 2016 |
|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2016 | 2016 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Robotic Process Automation | PaaS |
|
2019 | 2019 |
|
|
|
|
|
Transactional Email | PaaS |
|
2015 | 2015 |
|
|
|
|
|
Transactional Email | PaaS |
|
2015 | 2015 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Database Management | IaaS |
|
2019 | 2019 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||