Docklands, 3008, VIC,
Australia
Utilizer Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Utilizer and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Utilizer employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Utilizer has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2018, Global-Roam for Analytics and BI in 2023, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Utilizer is running and its propensity to invest more and deepen its relationship with Rocket.chat , Global-Roam , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Utilizer revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Utilizer intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Global-Roam | Legacy | Global-Roam | Analytics and BI | Analytics and BI | n/a | 2023 | 2023 |
In 2023, Utilizer implemented Global-Roam as an Analytics and BI solution and deployed the application on its public website to capture site activity and surface web-facing metrics. Global-Roam is used by Utilizer for web analytics and client engagement reporting, aligning the Analytics and BI capability with core business functions including marketing, sales enablement, and client delivery.
The deployment is presented as an embedded, web-instrumentation approach with Global-Roam powering dashboards and visual reports accessible to internal users, reflecting typical Analytics and BI workflows such as event tracking, visualization, and scheduled reporting. Governance is organized around centralized dashboard administration and role-based access to analytics, with configuration focused on web data collection and internal reporting for operational and go-to-market teams.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2020 | 2020 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2023 | 2023 |
|
|
|
|
|
Tag Management | CRM |
|
2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
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|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
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|
Content Delivery Network | IaaS |
|
2022 | 2022 |
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