Vail Resorts
390 Interlocken Crescent,
Broomfield, 80021, CO,
United States
Broomfield, 80021, CO,
United States
1 303 404 1800
Leisure and Hospitality
Vail Resorts Technographics
Vail Resorts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vail Resorts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6800 Vail Resorts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vail Resorts has purchased the following applications: Intuit QuickBooks Desktop for ERP Financial in 2017, SAP SuccessFactors Compensation for Compensation Management in 2013, Oracle OPERA Cloud PMS for Hotel Property Management in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vail Resorts is running and its propensity to invest more and deepen its relationship with Intuit , SAP , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vail Resorts revenues, which have grown to $2.96 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vail Resorts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vail Resorts Tech Stack and Enterprise Applications
Vail Resorts ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Desktop | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Vail Resorts implemented Intuit QuickBooks Desktop as its ERP Financial solution. The deployment supported core accounting operations in Broomfield, Colorado and was used by an accounts receivable specialist beginning in October 2017, covering invoicing, billing, reconciliations and ongoing bookkeeping duties.
Intuit QuickBooks Desktop was configured to manage accounts receivable and accounts payable workflows, including invoicing, customer and vendor bill entry, journal entry bookkeeping, check writing and deposits. The implementation supported routine financial reporting such as Profit and Loss statements, routine bank and credit card reconciliations, monthly and quarterly sales tax processing, and bookkeeping tasks tied to an internal company database design and upkeep.
Operational integrations explicit in the environment included payroll processing coordinated between Insperity and QuickBooks, use of Excel spreadsheets for supplemental reporting and tracking, and daily filing with periodic quarterly transfer of financial files as part of document retention and operational cadence. Collections and customer communications were handled through the same AR function, with the system used to track vehicle mileage and location related records and other operational data maintained by the accounting team.
Governance and workflow adjustments centered on centralized AR responsibilities, monthly and quarterly tax and reconciliation cycles, and maintenance of the QuickBooks company file as the primary accounting repository. Day to day operational ownership rested with accounting staff performing A/P, A/R, reconciliations, payroll coordination and collections, while Intuit QuickBooks Desktop served as the core ERP Financial application driving these processes.
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Expense Management | ERP Financial Management |
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2016 | 2016 |
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Vail Resorts HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2013 | 2013 |
In 2013, Vail Resorts implemented SAP SuccessFactors Compensation as its Compensation Management solution to centralize HR compensation decisioning across divisions. The deployment was intended to identify top performers and differentiate pay based on employee performance, tying merit increases and bonus payments to individual, divisional, and company results.
SAP SuccessFactors Compensation was configured to support performance-linked merit and variable-pay workflows and to manage goal-based evaluations. The implementation captured more than 450 custom goals across 68 positions, enabling role-specific goal sets and streamlined configuration of complex variable-pay rules. The system supports differentiated rules for merit pools and bonus distribution consistent with Compensation Management best practices.
Operational coverage extended across multiple divisions and departments, including explicit use cases in the real estate division and the mountain operations division. The real estate division measures property units sold while the mountain division focuses on customer satisfaction scores, demonstrating the application of distinct performance indicators within the same Compensation Management framework. Governance and process changes aligned pay outcomes to individual and group performance, creating consistent evaluation criteria across geographically adjacent resorts.
The project emphasized fairness and retention-oriented calibration of rewards, reflected in executive commentary that prior local goal discrepancies created dissatisfaction, quoted by Mark Gasta SVP and CHRO as We could have people from two resorts a few miles away and in the same position that did not share the same goals. The implementation allowed Vail Resorts to invest employees in outcomes, standardize evaluation for similar roles across divisions, and provide the necessary flexibility to administer complex variable-pay programs using SAP SuccessFactors Compensation.
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Core HR | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2014 | 2018 |
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Learning and Development | HCM |
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2014 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Vail Resorts ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OPERA Cloud PMS | Hotel Property Management | ERP Services and Operations | n/a | 2025 | 2026 |
In 2025, Vail Resorts implemented Oracle OPERA Cloud PMS across its resort network to support digital innovation and enhance guest and residential owner experiences. The rollout targets Vail Resorts properties including Vail Mountain, Whistler Blackcomb, and Park City Mountain, centralizing property management capabilities under the Hotel Property Management category.
The implementation leverages Oracle Hospitality OPERA Cloud Property Management as the core system, with OPERA Cloud Central providing centralized configuration and shared services, OPERA Cloud Loyalty managing owner and guest loyalty profiles, and OPERA Cloud Distribution handling channel connectivity and inventory distribution. Oracle OPERA Cloud PMS was provisioned to standardize reservation processing, front desk operations, housekeeping management, billing and folio management, and loyalty integration.
Operational scope covers reservations teams, front desk and guest services, housekeeping and operations, residential owner services, and distribution groups across the property estate. The architecture follows a cloud-native, multi-property deployment model using OPERA Cloud Central to enforce consistent business rules, rate plans, and inventory controls across sites.
Governance centers on centralized configuration management and standardized workflows, paired with a phased rollout and property-level cutovers to align training and operational readiness. The implementation is positioned to unify property management, centralized distribution, and integrated loyalty capabilities to enhance guest and residential owner experiences.
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Hotel Property Management | ERP Services and Operations |
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2025 | 2026 |
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Hotel Property Management | ERP Services and Operations |
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2025 | 2026 |
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Vail Resorts Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2003 | 2004 |
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Vail Resorts Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2017 | 2017 |
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PBX, VoiP and Phone Systems | Collaboration |
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2009 | 2009 |
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Vail Resorts Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Vail Resorts CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2025 | 2026 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Vail Resorts ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Vail Resorts TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Vail Resorts PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Vail Resorts IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Vail Resorts CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Vail Resorts Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Vail Resorts
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Vail Resorts Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Vail Resorts IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Vail Resorts digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Vail Resorts Technographics
Vail Resorts is a Leisure and Hospitality organization based in United States,
with around 6800 employees and annual revenues of $2.96 billion.
Vail Resorts operates a diverse technology stack with applications such as
Intuit QuickBooks Desktop, SAP SuccessFactors Compensation and Oracle OPERA Cloud PMS,
covering areas like ERP Financial, Compensation Management and Hotel Property Management.
Vail Resorts has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, SAP and Oracle.
Vail Resorts recently adopted applications including
Oracle OPERA Cloud PMS in 2025, Oracle OPERA Cloud Central in 2025 and Oracle Hospitality OPERA Cloud Distribution in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Vail Resorts’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Vail Resorts’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Vail Resorts technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.