Cardiff, CF72 8JY,
United Kingdom
The Vale Resort Technographics
The Vale Resort Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Vale Resort and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 370 The Vale Resort employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Vale Resort has purchased the following applications: SABRE Synxis Guest Connect for Reservation and Booking Management in 2022, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020, Forcepoint Email Security Cloud for Secure Email Gateways (SEGs) in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Vale Resort is running and its propensity to invest more and deepen its relationship with SABRE , HotelREZ , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Vale Resort revenues, which have grown to $27.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Vale Resort intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Vale Resort Tech Stack and Enterprise Applications
The Vale Resort ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | SABRE Synxis Guest Connect | Reservation and Booking Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 The Vale Resort implemented SABRE Synxis Guest Connect for Reservation and Booking Management on its public website. SABRE Synxis Guest Connect serves as the property's online booking engine, handling direct booking flows, reservation capture and checkout session processing via site embedding. The Vale Resort SABRE Synxis Guest Connect Reservation and Booking Management deployment centralizes web reservation intake and confirmation messaging.
The implementation leverages category aligned capabilities such as real time availability and rate presentation, booking engine transaction handling and guest profile capture to support online reservations. Operationally the integration is surfaced on the site's booking pages, routing customer interactions to SABRE Synxis Guest Connect for checkout and confirmation. Business functions impacted include e-commerce, online reservations and front desk reservation handling as web bookings are funneled through the application. Governance and rollout are scoped to the website booking channel, with configuration and content managed through the Synxis Guest Connect interface.
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Reservation and Booking Management | ERP Services and Operations |
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2018 | 2018 |
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The Vale Resort IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020 The Vale Resort deployed Microsoft Azure Cloud Services to host its public website. The Vale Resort's adoption of Microsoft Azure Cloud Services is categorized under Application Hosting and Computing Services and is explicitly used to run the resort's externally facing web estate for its leisure and hospitality operations.
The implementation centers on web application hosting, scalable compute capacity, content delivery capabilities, secure TLS termination, platform monitoring, and routine backup and recovery workflows consistent with Application Hosting and Computing Services. Microsoft Azure Cloud Services was configured to provide elastic compute and centralized platform management for the website, enabling IT to adjust capacity for demand and maintain platform health through monitoring and logging.
Operational ownership is held by the resort's IT and web operations teams in the United Kingdom, who manage deployments, configuration, and governance of the hosted environment. The rollout targeted the public website infrastructure, and platform telemetry and incident processes were integrated into existing IT change and operational workflows to support ongoing site availability and maintenance.
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Content Delivery Network | IaaS |
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2022 | 2022 |
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The Vale Resort CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Forcepoint | Legacy | Forcepoint Email Security Cloud | Secure Email Gateways (SEGs) | CyberSecurity | n/a | 2017 | 2017 |
In 2017, The Vale Resort deployed Forcepoint Email Security Cloud to secure email traffic associated with its website. The Vale Resort uses Forcepoint Email Security Cloud as a Secure Email Gateways (SEGs) solution to centralize inspection of inbound email and website contact messages, applying vendor hosted filtering and quarantine workflows. The implementation targets protection of guest communications and operational correspondence routed from the public site to internal hospitality teams.
Configuration emphasized standard SEG functional modules including anti spam, malware and phishing detection, content filtering and policy based message handling, with administrative controls and quarantine management surfaced in the Forcepoint Email Security Cloud console. The deployment is cloud hosted and concentrated governance on email policy enforcement and administrative role separation, aligning operational ownership with front desk and guest services email workflows.
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IT Decision Makers and Key Stakeholders at The Vale Resort
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| HR Manager | Manager | HR | ||||
| Group Financial Controller | Director | Operations | ||||
| Duty Manager | Manager | Operations | ||||
| Operations Manager | Manager | Operations |
Apps Being Evaluated by The Vale Resort Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-01-02 | The Vale Resort | Evaluated | BMC Software | BMC Remedy ITSM Suite | IT Service Management | ITSM |