Swedesboro, 8085, NJ,
United States
Valken Sports - Dealer Technographics
Valken Sports - Dealer Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Valken Sports - Dealer and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Valken Sports - Dealer employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Valken Sports - Dealer has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2009, Ruby Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Valken Sports - Dealer is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Valken Sports - Dealer revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Valken Sports - Dealer intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Valken Sports - Dealer Tech Stack and Enterprise Applications
Valken Sports - Dealer ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, Valken Sports - Dealer implemented Oracle NetSuite ERP to centralize ERP Financial operations for its United States dealer business. The deployment targeted core finance and accounting capabilities within Oracle NetSuite ERP, including General Ledger, Accounts Payable, Accounts Receivable, Billing and Fixed Assets, configured to support transaction processing and structured month end close workflows.
The implementation used a cloud SaaS configuration with modular setup, role based access controls and approval workflows to govern financial transactions. Operational scope covered finance and accounting functions across the company, with standardized chart of accounts and segregation of duties controls established to align accounting processes and billing procedures under a single ERP Financial system.
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Payment Processing | ERP |
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2021 | 2021 |
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Valken Sports - Dealer AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Valken Sports - Dealer deployed Ruby Live Chat on its public website, adopting a Chatbots and Conversational AI capability to handle frontline customer inquiries. The implementation centers on a website-embedded Ruby Live Chat widget that channels real-time messaging to a small internal support team, aligning the application with customer service and e-commerce inquiry workflows for a 30-employee retail organization.
The technical footprint is consistent with a lightweight SaaS chat widget architecture, with client-side embed for session initiation and a cloud-hosted agent console for message routing, presence, and transcript retention. Configuration emphasized conversational workflows, canned responses, and role-based agent access to support sales and support functions, while rollout focused on web embedding and agent console onboarding for site-level customer engagement. Governance concentrated on operational ownership by customer-facing staff, standardizing chat response procedures and transcript handling for ongoing customer communications.
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Valken Sports - Dealer Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Valken Sports - Dealer deployed Microsoft 365 to establish cloud-based Collaboration capabilities for its 30 person communications organization. The Microsoft 365 deployment is used across the company and is surfaced on the Valken website for content workflows and staff communications, aligning the application with core Collaboration use cases.
Configuration concentrated on Exchange Online for email, Office desktop and web applications for document creation, OneDrive and SharePoint for cloud file storage and content management, and Microsoft Teams for real time messaging and meetings, reflecting standard Collaboration functional modules. Operational coverage included communications, marketing, and operations teams, with centralized account provisioning and basic access control governance applied to employee identities and site publishing workflows.
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Valken Sports - Dealer eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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Valken Sports - Dealer CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2014 | 2014 |
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Customer Loyalty | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Valken Sports - Dealer ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Valken Sports - Dealer PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Valken Sports - Dealer IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Valken Sports - Dealer CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Valken Sports - Dealer
Apps Being Evaluated by Valken Sports - Dealer Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||