AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Valken Sports - Dealer Tech Stack and Enterprise Applications

Valken Sports - Dealer ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2009 2009
In 2009, Valken Sports - Dealer implemented Oracle NetSuite ERP to centralize ERP Financial operations for its United States dealer business. The deployment targeted core finance and accounting capabilities within Oracle NetSuite ERP, including General Ledger, Accounts Payable, Accounts Receivable, Billing and Fixed Assets, configured to support transaction processing and structured month end close workflows. The implementation used a cloud SaaS configuration with modular setup, role based access controls and approval workflows to govern financial transactions. Operational scope covered finance and accounting functions across the company, with standardized chart of accounts and segregation of duties controls established to align accounting processes and billing procedures under a single ERP Financial system.
Payment Processing ERP 2021 2021
Valken Sports - Dealer AI-Powered Application
Vendor
Previous System
Application
Category
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VAR/SI
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Insight
Ruby Legacy Ruby Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Valken Sports - Dealer deployed Ruby Live Chat on its public website, adopting a Chatbots and Conversational AI capability to handle frontline customer inquiries. The implementation centers on a website-embedded Ruby Live Chat widget that channels real-time messaging to a small internal support team, aligning the application with customer service and e-commerce inquiry workflows for a 30-employee retail organization. The technical footprint is consistent with a lightweight SaaS chat widget architecture, with client-side embed for session initiation and a cloud-hosted agent console for message routing, presence, and transcript retention. Configuration emphasized conversational workflows, canned responses, and role-based agent access to support sales and support functions, while rollout focused on web embedding and agent console onboarding for site-level customer engagement. Governance concentrated on operational ownership by customer-facing staff, standardizing chat response procedures and transcript handling for ongoing customer communications.
Valken Sports - Dealer Collaboration
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VAR/SI
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Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Valken Sports - Dealer deployed Microsoft 365 to establish cloud-based Collaboration capabilities for its 30 person communications organization. The Microsoft 365 deployment is used across the company and is surfaced on the Valken website for content workflows and staff communications, aligning the application with core Collaboration use cases. Configuration concentrated on Exchange Online for email, Office desktop and web applications for document creation, OneDrive and SharePoint for cloud file storage and content management, and Microsoft Teams for real time messaging and meetings, reflecting standard Collaboration functional modules. Operational coverage included communications, marketing, and operations teams, with centralized account provisioning and basic access control governance applied to employee identities and site publishing workflows.
Valken Sports - Dealer eCommerce
Vendor
Previous System
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Category
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VAR/SI
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Insight
eCommerce eCommerce 2020 2020
Product Review Management eCommerce 2020 2020
Valken Sports - Dealer CRM
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Category
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VAR/SI
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Insight
CRM CRM 2014 2014
Customer Loyalty CRM 2020 2020
Customer Support CRM 2020 2020
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2021 2021
Partner Relationship Management CRM 2020 2020
Valken Sports - Dealer ITSM
Vendor
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Category
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VAR/SI
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Application Performance Management ITSM 2014 2014
Valken Sports - Dealer PaaS
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Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2020 2020
Valken Sports - Dealer IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Valken Sports - Dealer CyberSecurity
Vendor
Previous System
Application
Category
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VAR/SI
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Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016

IT Decision Makers and Key Stakeholders at Valken Sports - Dealer

First Name Last Name Title Function Department Email Phone
President & Chief Executive Officer CXO Finance
Marketing Director Director Marketing
Territory Sales Manager Manager Sales
US Sales/Purchasing/International Sales Manager Manager Sales
Director od Operations Director Finance

Apps Being Evaluated by Valken Sports - Dealer Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Valken Sports - Dealer IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Valken Sports - Dealer digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Valken Sports - Dealer Technographics
Valken Sports - Dealer is a Communications organization based in United States, with around 30 employees and annual revenues of $3.0 million.
Valken Sports - Dealer operates a diverse technology stack with applications such as Oracle NetSuite ERP, Ruby Live Chat and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Valken Sports - Dealer has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Ruby and Microsoft.
Valken Sports - Dealer recently adopted applications including PayPal Enterprise in 2021, Ruby Live Chat in 2021 and Klaviyo in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Valken Sports - Dealer’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Valken Sports - Dealer’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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