Plano, 75024, TX,
United States
Vantage Circle Technographics
Vantage Circle Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vantage Circle and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 Vantage Circle employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vantage Circle has purchased the following applications: Chargebee for Subscription and Recurring Billing in 2023, Keka Employee Onboarding for Onboarding in 2024, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vantage Circle is running and its propensity to invest more and deepen its relationship with Chargebee , KEKA , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vantage Circle revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vantage Circle intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vantage Circle Tech Stack and Enterprise Applications
Vantage Circle ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chargebee | Legacy | Chargebee | Subscription and Recurring Billing | ERP | n/a | 2023 | 2023 |
In 2023, Vantage Circle implemented Chargebee on its website as a Subscription and Recurring Billing platform to manage customer subscriptions, hosted checkout flows, and recurring invoicing. Chargebee is deployed as the customer facing billing layer for online subscription purchases, linking plan configuration and pricing tiers to the site checkout experience.
The implementation concentrates on subscription lifecycle management, billing automation, invoicing, proration and dunning workflows, configured in line with standard Subscription and Recurring Billing practices. Chargebee provides a hosted checkout integration on the website and a customer portal for self service subscription and payment management.
Operationally the deployment centralizes recurring billing and revenue operations across finance, customer success and product teams, aligning subscription events with order to cash processes. Governance emphasizes web channel orchestration and subscription policy standardization, with Chargebee acting as the primary billing engine for online subscriptions.
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Vantage Circle HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| KEKA | Legacy | Keka Employee Onboarding | Onboarding | HCM | n/a | 2024 | 2024 |
In 2024, Vantage Circle implemented Keka Employee Onboarding to centralize and automate its Onboarding processes for HR operations in Delhi NCR. The deployment targeted employee intake and lifecycle tasks, with the Keka Employee Onboarding application positioned as the primary system for new hire processing and document orchestration.
Keka Employee Onboarding was configured to manage core modules including onboarding workflows, automated document tracking, leave management and payroll linkage. The implementation emphasized paperless onboarding by digitizing offer acceptance, document collection and HR task assignments, and by instrumenting standard onboarding checklists to reduce manual handoffs.
Operational coverage was focused on the companys HR team in Delhi NCR, where the solution handled document custody, checklist-driven task orchestration and coordination between recruiting and HR operations. The implementation aligned Onboarding functionality with existing HR processes rather than introducing named third party integrations, keeping the scope concentrated on employee intake and ongoing leave and payroll administrative touchpoints.
Governance changes included standardizing document tracking and formalizing onboarding workflows to improve communication between HR and new hires. The case study reports a paperless onboarding experience, faster HR processes and measurable time savings for the HR team in India, reflecting improved operational consistency and reduced manual administrative effort.
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Vantage Circle AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Vantage Circle deployed Freshdesk Messaging (Formerly Freshchat) on its website. The deployment uses Freshdesk Messaging (Formerly Freshchat) as a Chatbots and Conversational AI solution to provide real time customer engagement on the public site, positioning the tool as the primary front line interaction point for prospective buyers and existing users.
Functional capabilities implemented reflect typical Chatbots and Conversational AI workflows, including automated messaging sequences, conversational lead capture, canned responses and routing to human agents to support customer support and sales workflows. Operational scope is web based engagement tied to customer facing teams across service and commercial functions, with governance focused on application level configuration and conversational flow management handled by internal administrators.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Vantage Circle Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2014 | 2014 |
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Vantage Circle Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2017 | 2017 |
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Vantage Circle CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Vantage Circle ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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Vantage Circle PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Vantage Circle IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Vantage Circle
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Vantage Circle Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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