San Francisco, 94102, CA,
United States
Vapi Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Vapi and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 Vapi employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vapi has purchased the following applications: Deepgram Text to Speech for Chatbots and Conversational AI in 2025, Google Workspace (Formerly Google G-Suite) for Collaboration in 2023, Zoominfo Platform for Account Based Marketing in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vapi is running and its propensity to invest more and deepen its relationship with Deepgram , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vapi revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vapi intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deepgram | Legacy | Deepgram Text to Speech | Chatbots and Conversational AI | AI-Powered Application | n/a | 2025 | 2025 |
In 2025 Vapi implemented Deepgram Text to Speech in the Chatbots and Conversational AI category to power enterprise voice agents and developer-facing telephony workflows. The deployment leverages Deepgram’s speech stack, explicitly combining Nova STT for transcription and Aura TTS models to drive synthetic voice in live customer interactions.
Deepgram Text to Speech is configured alongside Nova STT to provide end to end conversational capabilities, including real time transcription, text to speech rendering, and voice agent orchestration. Implementation details emphasize developer-facing telephony workflows, indicating API driven integration points and runtime configuration of TTS voices and STT models to support interactive IVR and agent assist scenarios.
Operational scope is focused on customer service and scheduling business functions within the United States, with the implementation described as enterprise scale for voice agent deployments. The rollout centers on embedding Deepgram Text to Speech into contact center and scheduling touchpoints, supporting both automated conversational agents and developer tools for telephony integration.
Vapi’s CTO highlighted that adopting Deepgram’s STT and Deepgram Text to Speech reduced latency and lowered integration complexity according to public coverage. Governance commentary is limited to the technical stack choice and runtime configuration strategy described in the source announcement.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2023 | 2023 |
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Collaboration | Collaboration |
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2025 | 2025 |
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Survey and Questionnaire | Collaboration |
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2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2025 | 2025 |
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Customer Support | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation, Sales Engagement | CRM |
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2024 | 2024 |
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Partner Relationship Management | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management | PaaS |
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2023 | 2023 |
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Apps Development | PaaS |
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2023 | 2023 |
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Apps Development | PaaS |
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2025 | 2025 |
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Apps Development | PaaS |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2023 | 2023 |
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Domain Name System (DNS) | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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