AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

VIS Tech Stack and Enterprise Applications

VIS ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sapiens International Legacy Sapiens TIA Claims Insurance Claims Management ERP Services and Operations n/a 2015 2015
Insurance Pricing and Rating Engine ERP Services and Operations 2015 2015
VIS AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Vatryggingafelag Islands hf. deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. The implementation positions Salesforce Chat as the companys web channel in the Chatbots and Conversational AI category to support customer service and claims workflows. Configuration centered on a website embedded chat widget that provides real time messaging, pre chat data capture and automated routing to available agents. Salesforce Chat (formerly Salesforce Live Agent) was configured to capture chat transcripts and contextual user data and associate those records with customer records in the Salesforce platform, enabling synchronous agent handoff and initiation of service workflows. Operational scope covers Vatryggingafelag Islands hf.s customer service and claims teams serving Icelandic policyholders, with queueing and agent presence rules to manage inbound chat volume. The deployment standardized chat handling procedures and transcript retention to create a unified conversational record for customer interactions. The rollout leverages category standard conversational capabilities such as agent routing, transcript logging and chat widget orchestration to link the website channel with Salesforce operational records. Vatryggingafelag Islands hf. uses Salesforce Chat (formerly Salesforce Live Agent) as a Chatbots and Conversational AI solution for customer service and claims operations.
VIS Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020 Vatryggingafelag Islands hf. adopted Cisco Webex Meetings as its Audio Video and Web Conferencing solution, embedding Cisco Webex Meetings on its corporate website to provide browser-based join flows and public meeting links. The deployment centers on the vendor hosted Webex meeting service, surfaced through website integration and corporate user accounts to support synchronous collaboration across business functions such as customer service, claims handling, sales engagement and internal team collaboration. The implementation emphasizes core Audio Video and Web Conferencing capabilities including multi-party video meetings, screen sharing, meeting scheduling and participant management, with administrator controls used to enforce meeting policies and access. Operational scope is organization wide within Vatryggingafelag Islands hf., with the web-embedded meeting interface serving both external customer interactions and internal remote collaboration while governance is delivered through centralized admin configuration and standardized meeting workflows.
Collaboration Collaboration 2020 2020
VIS Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2020 2020
VIS CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2013 2013
Marketing Automation CRM 2013 2013
Marketing Automation CRM 2017 2017
Sales Automation, CRM, Sales Engagement CRM 2021 2021
VIS IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015

IT Decision Makers and Key Stakeholders at VIS

First Name Last Name Title Function Department Email Phone
Director of Financial Services Director Finance
CEO CXO Operation
IT Operations Manager Manager IT
COO - Executive Director of Insurance and Claims CXO Risk
CIO CXO IT

Apps Being Evaluated by VIS Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from VIS IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the VIS digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD VIS Technographics
VIS is a Insurance organization based in Iceland, with around 235 employees and annual revenues of $218.0 million.
VIS operates a diverse technology stack with applications such as Sapiens TIA Claims, Salesforce Chat (formerly Salesforce Live Agent) and Cisco Webex Meetings, covering areas like Insurance Claims Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.
VIS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sapiens International, Salesforce and Cisco Systems.
VIS recently adopted applications including Salesforce Chat (formerly Salesforce Live Agent) in 2021, Salesforce Sales Cloud in 2021 and Cisco Webex Meetings in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of VIS’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates VIS’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete VIS technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.