Kolkata, 700001,
India
Vawsum Technographics
Vawsum Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vawsum and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Vawsum employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vawsum has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vawsum is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Cisco Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vawsum revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vawsum intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vawsum Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Vawsum deployed Zoho SalesIQ on its public website to introduce conversational engagement for prospective students. The deployment aligns with the Chatbots and Conversational AI category and was scoped to frontline digital intake on the vawsum.com domain, supporting lead capture and initial student inquiries for a 100 person education organization.
The Zoho SalesIQ implementation included a client-side web widget hosting conversational bot flows and live chat, configured to surface contextual visitor tracking and session transcripts. Configurations emphasized conversational flows, intent-driven responses, chat routing to human agents, and automated lead capture fields, with the Zoho SalesIQ application used to manage bot scripting, visitor monitoring, and in-app messaging templates.
Operational coverage focused on admissions, student support, and marketing touchpoints on the website, with the widget embedded across core information and contact pages. The project organized escalation workflows so that the chatbot handled routine queries and routed complex inquiries to human agents, preserving handoff context and visitor history for operational continuity.
Governance established content ownership and update cadence for conversational scripts, a process for updating FAQ intents, and agent playbooks for chat handoffs and follow up. Vawsum centralized administration of Zoho SalesIQ conversational assets and policies to maintain consistent responses and to align chatbot behaviors with admissions and support processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Vawsum deployed Cisco Webex Meetings as its Audio Video and Web Conferencing application to support virtual instruction and online events. Cisco Webex Meetings is embedded on Vawsum's public website for direct meeting access and scheduling workflows, linking prospective students and instructors to hosted sessions. The deployment leverages core conferencing capabilities such as HD video, screen sharing, recording, and host controls typical of Cisco Webex Meetings to facilitate remote teaching and student engagement.
The implementation is scoped to education delivery and student engagement functions, with administrators provisioning meetings and controlling access through Webex Meetings host and account management features. Operational architecture centers on website-embedded meeting entry points and browser client sessions, relying on Cisco Webex Meetings as the primary Audio Video and Web Conferencing layer for live classes and virtual events. Governance focuses on centralized meeting scheduling, user access management within the Webex Meetings administration console, and instructor-led workflows for session orchestration.
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Collaboration | Collaboration |
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2017 | 2017 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Vawsum implemented WooCommerce from Automattic on its public website to provide eCommerce capabilities. The deployment serves as the organization level storefront for the India-based education provider, enabling online product presentation and customer checkout workflows through the website.
The WooCommerce implementation includes standard eCommerce functional modules such as product catalog and listing, shopping cart and checkout flows, customer account and order management, pricing and couponing controls, and tax and shipping configuration. Configuration work focused on storefront presentation and transactional flows typical of the eCommerce category, with administrative interfaces used for catalog updates and order processing.
Deployment is realized on the public site and leverages WooCommerce as the WordPress-based storefront architecture that powers web-facing commerce and customer interactions. Operational coverage targets the commercial functions of the organization, consolidating online sales activity, customer order capture, and post sale order management within the WooCommerce environment.
Governance is managed through site and store administration workflows, with platform configuration and order lifecycle handled via the WooCommerce administrative console. The record clarifies Vawsum WooCommerce eCommerce alignment to core business functions including online sales, marketing enablement for product promotions, and operational order processing.
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Vawsum
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Apps Being Evaluated by Vawsum Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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