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VDAB
Location
Keizerslaan 11 Hoofdstedelijk Gewest,
Brussel, 1000,
Belgium
Website
https://www.vdab.be/
Phone
32 2 508 38 11
Artw industry
Government
Employee
Revenue

VDAB Technographics

VDAB Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by VDAB and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 VDAB employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that VDAB has purchased the following applications: ArcoInvoice for AP Automation in 2018, ReadSpeaker Text to Speech for Natural Language Processing in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems VDAB is running and its propensity to invest more and deepen its relationship with ArcoInfo , Bancontact Payconiq , ReadSpeaker Holding or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing VDAB revenues, which have grown to $750.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VDAB intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

VDAB Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ArcoInfo Legacy ArcoInvoice AP Automation ERP Financial Management n/a 2018 2018
In 2018, VDAB implemented ArcoInvoice to automate accounts payable processing. The deployment used ArcoInvoice within the AP Automation category to handle approximately 40,000 supplier invoices per year for the Flemish Public Employment Service, improving AP visibility in Flanders, Belgium. The implementation focused on invoice capture, workflow orchestration and centralized archiving, with module usage inferred as arcoAPX from the vendor case study. The solution captured invoices arriving by email, applied automated data extraction and validation, and centralized archives to reduce lost communications and streamline approval routing. ArcoInvoice was integrated with existing back-office systems to synchronize supplier and invoice metadata and to eliminate lost emails by centralizing capture and retention. Operational coverage targeted VDAB accounts payable teams across regions in Flanders, supporting core accounts payable business functions including invoice receipt, validation, routing and archival. Project governance emphasized standardized invoice handling and workflow rules to support centralized processing and auditability. The vendor case study reports the implementation produced a reported cost saving of approximately 0.5 FTE and improved AP visibility in Flanders, Belgium.
Payment Processing ERP Financial Management 2024 2024
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ReadSpeaker Holding Legacy ReadSpeaker Text to Speech Natural Language Processing AI-Powered Application n/a 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2012 2012
Collaboration Collaboration 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2021 2021
Customer Experience CRM 2024 2024
Customer Experience CRM 2018 2018
Customer Support CRM 2012 2012
Marketing Analytics CRM 2010 2010
Marketing Analytics CRM 2023 2023
Marketing Automation CRM 2020 2020
Tag Management CRM 2017 2017
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2018 2018
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2018 2018
Apps Development PaaS 2024 2024
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Cloud Storage IaaS 2010 2010
Content Delivery Network IaaS 2021 2021
Digital Workspace IaaS 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Sockets Layer (SSL) CyberSecurity 2024 2024
IT Decision Makers and Key Stakeholders at VDAB
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by VDAB Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD VDAB Technographics

VDAB is a Government organization based in Belgium, with around 3000 employees and annual revenues of $750.0 million.

VDAB operates a diverse technology stack with applications such as ArcoInvoice, ReadSpeaker Text to Speech and Google Workspace (Formerly Google G-Suite), covering areas like AP Automation, Natural Language Processing and Collaboration.

VDAB has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ArcoInfo, ReadSpeaker Holding and Google.

VDAB recently adopted applications including Bancontact in 2024, Miro in 2024 and Contentsquare in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of VDAB’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates VDAB’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete VDAB technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.