Veolia Water
Level 4, 65 Pirrama Road Pyrmont,
Sydney, 2009, NSW,
Australia
Sydney, 2009, NSW,
Australia
61 2 8572-0400
Utilities
Veolia Water Technographics
Veolia Water Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Veolia Water and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5750 Veolia Water employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Veolia Water has purchased the following applications: SAP S/4 HANA for ERP Financial in 2016, SAP SuccessFactors Compensation for Compensation Management in 2019, HxGN EAM (Ex. Infor EAM) for Enterprise Asset Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Veolia Water is running and its propensity to invest more and deepen its relationship with SAP , Hexagon , Qualtrics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Veolia Water revenues, which have grown to $1.29 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Veolia Water intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Veolia Water Tech Stack and Enterprise Applications
Veolia Water ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | IBM | 2016 | 2016 |
In 2016, Veolia Water implemented SAP S/4 HANA as an ERP Financial solution across its Australia and New Zealand operations for Environmental Services and Water business activities. The rollout targeted supplier-facing procure-to-pay workflows while explicitly excluding Veolia Water Network Services, Veolia Water Solutions & Technology, and several Veolia Energy business entities listed in the program documentation.
The implementation configured system-generated purchase orders with a single common PO format and unique PO numbering, automated PDF PO confirmations emailed to suppliers, and enforced PO reference validation on invoice processing. SAP S/4 HANA was used to attach unified standard terms and conditions to every purchase order and to centralize supplier master contact verification, reflecting procurement and accounts payable configuration typical of an ERP Financial deployment.
IBM served as the system integrator for the SAP S/4 HANA program and the solution routed purchase order distribution and supplier notifications through Veolia operational email workflows, including a vendor update mailbox for supplier contact verification. Cutover sequencing and transactional controls were defined, with the last payment run under the prior systems scheduled for 19 October 2016 and the new PO reference requirement and unified terms taking effect from 24 October 2016, including a policy that invoices lacking a system generated PO would not be paid after that date.
Governance measures included supplier fact sheets, direct supplier outreach for exemptions and open unpaid goods, and transitional arrangements to reissue POs where required to minimize disruption. Veolia communicated the expectation of minor transitional disruption while committing to limit supplier impact, and structured rollout and supplier support activities to enforce the new SAP S/4 HANA procurement and invoice processing controls.
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Expense Management | ERP |
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2019 | 2019 |
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Veolia Water HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2019 | 2019 |
In 2019, Veolia Water implemented SAP SuccessFactors Compensation as part of a 14 month SAP SuccessFactors initiative across the Australia/New Zealand business, categorized under Compensation Management. The program was managed across multiple enterprise bargaining agreements and multiple payrolls, reflecting a combined local and group release approach for ANZ operations.
The implementation delivered a local release for Employee Central and Employee Central Payroll alongside Recruitment and Onboarding, and a Veolia Group release that supported Talent modules for Performance and Goal Management, Compensation and Variable Pay, Career Development and Succession Planning. SAP SuccessFactors Compensation was configured within that Talent suite to provide centralized compensation planning, variable pay structures, and alignment to performance and goal data.
Operational integration centered on Employee Central and Employee Central Payroll to service multiple payroll engines and EBA-specific payroll rules, with functionality touching HR administration, payroll processing, talent acquisition, performance management, and succession planning. The deployment architecture used Employee Central as the system of record to feed Talent modules and Compensation Management workflows across ANZ.
Governance and rollout followed a staged sequencing model, with a local ANZ release for core HR and payroll capabilities followed by a group-level release for Talent and compensation modules, requiring cross-functional stakeholder coordination across HR, payroll, and talent management teams. The program management structure covered multi-EBA requirements and payroll integrations to ensure consistent compensation and variable pay processes across the Australia/New Zealand footprint.
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Core HR | HCM |
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2019 | 2019 |
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Onboarding | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Veolia Water ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Hexagon | Legacy | HxGN EAM (Ex. Infor EAM) | Enterprise Asset Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Veolia Water implemented HxGN EAM (Ex. Infor EAM) for Enterprise Asset Management across its Australia and New Zealand operations. The deployment targeted operational management of 68 water and wastewater treatment plants and the stewardship of more than 10 billion dollars worth of assets, centralizing asset registers and maintenance workflows under a single EAM platform.
The HxGN EAM implementation emphasized mobility and improved data capture to support preventive maintenance decision making and regulatory compliance. Field-facing capabilities were configured to allow technicians to record work and asset condition in real time, and the platform was used to raise and manage maintenance work orders, schedule preventive tasks, and improve data integrity for operational and compliance reporting.
Integrations were a core part of the architecture, with a seamless integration layer connecting HxGN EAM to the companys SAP Financials system via 11 interfaces, enabling procurement activities to be initiated directly from the EAM environment without switching systems. The implementation also included third party interfaces to customer systems, enabling inbound data transfer and outbound reporting, and supported a rapid onboarding event where data from a customers systems for 25 water treatment plants was transferred into HxGN EAM and operational control commenced within two months.
Governance and process changes focused on distributed crew management and mobility driven workflows, enabling technicians to make on the fly decisions and maintain more accurate, timely records. The program increased data visibility and integrity for contract performance and regulatory obligations, and established the EAM system as the primary toolset for asset maintenance, repair, and replacement across Veolia Waters technical and operational teams.
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Veolia Water CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Veolia Water PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Veolia Water Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2019 | 2019 |
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Veolia Water IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Veolia Water Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Veolia Water
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Communications | Director | Marketing | |
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Chief People & Safety Officer | CXO | HR | |
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Human Resources Business Partner | Manager | HR | |
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National HR Manager - Waste | Manager | HR | |
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Asset Systems Support Engineer | Manager | IT | |
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Asset Engineer - Sydney Desalination Plant | Non Manager | Operations | |
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Head Of Asset Compliance | Director | Investment | |
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Projects, Engineering and Asset Manager SA/NT/WA | Manager | Investment | |
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Technical Manager - Asset Management | Manager | Operations | |
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Asset Engineer | Non Manager | Operations | |
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Asset Performance Engineer | Non Manager | Operations | |
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Project Director | Director | Operations | |
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Head of Project Delivery | Director | Operations | |
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Project Delivery Manager Major Projects | Manager | Operations | |
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Project Director | Director | Operations | |
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COO | CXO | Operations | |
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Asset & Maintenance Manager | Manager | Operations | |
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Transformation Manager | Manager | IT | |
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CIO | CXO | IT | |
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Apps Being Evaluated by Veolia Water Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Veolia Water IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Veolia Water digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Veolia Water Technographics
Veolia Water is a Utilities organization based in Australia,
with around 5750 employees and annual revenues of $1.29 billion.
Veolia Water operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP SuccessFactors Compensation and HxGN EAM (Ex. Infor EAM),
covering areas like ERP Financial, Compensation Management and Enterprise Asset Management.
Veolia Water has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Hexagon.
Veolia Water recently adopted applications including
Salesforce Service Cloud in 2021, Salesforce Financial Services Cloud in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Veolia Water’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Veolia Water’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Veolia Water technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.