London, N1 9JY,
United Kingdom
Dalkia UK Technographics
Dalkia UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dalkia UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 294 Dalkia UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dalkia UK has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2026, 4PS Construct ERP for Construction ERP in 2026, Freshservice for IT Service Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dalkia UK is running and its propensity to invest more and deepen its relationship with Microsoft , 4PS , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dalkia UK revenues, which have grown to $138.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dalkia UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dalkia UK Tech Stack and Enterprise Applications
Dalkia UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | n/a | 2026 | 2026 |
|
Dalkia UK ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 4PS | Legacy | 4PS Construct ERP | Construction ERP | ERP Services and Operations | n/a | 2026 | 2026 |
|
Dalkia UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2024 | 2024 |
In 2024, Veolia Energy & Utility Services UK implemented Freshservice for IT Service Management. The deployment positions Freshservice as the primary ITSM platform supporting the company's UK IT support operations, and the Freshservice application is surfaced on the Veolia Energy & Utility Services UK website to provide an online service access point.
Configuration emphasizes core IT Service Management capabilities, including a public-facing service portal, incident management workflows, service catalog entries and a knowledge base, reflecting standard ITSM module usage for a mid-sized technical support organization. The Freshservice configuration includes role-based access controls, ticket life cycle automation and catalog-driven request routing to align IT intake with operational teams.
Operational coverage targets the company's UK workforce of approximately 294 employees and associated sites, with the Freshservice service portal embedded on the corporate website to enable direct ticket submission and self-service for users. Integrations beyond the web portal are not described in the available source, so no additional system connections are specified.
Governance has been oriented toward ITSM process adoption, with ticket management workflows, SLA definitions and knowledge base governance implemented to standardize incident resolution and request fulfillment across IT and support functions. Rollout sequencing and change control details are not disclosed in the source material.
|
IT Decision Makers and Key Stakeholders at Dalkia UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dalkia UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-05-15 | Dalkia UK | Evaluated | MHR (formerly MidlandHR) | MHR iTrent Payroll | Payroll | HCM |
| 2025-01-12 | Dalkia UK | Evaluated | TSYS | TSYS TS2 | Payment Processing | ERP |