Santa Clara, 95054, CA,
United States
Veritas Technologies Technographics
Veritas Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Veritas Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 Veritas Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Veritas Technologies has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, Workday HCM for Core HR in 2015, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Veritas Technologies is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Veritas Technologies revenues, which have grown to $2.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Veritas Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Veritas Technologies Tech Stack and Enterprise Applications
Veritas Technologies ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 Veritas Technologies implemented Oracle E-Business Suite as its ERP Financial platform. The deployment used Oracle eBS Applications R12 on an Oracle 10g stack with D2K forms and reports, positioning Oracle E-Business Suite as the core system for finance operations and integrations with third party engines.
Implementation work included development of a REVPRO adaptor to integrate revenue management flows into Oracle E-Business Suite and development of a SABRIX adaptor to surface tax calculations into the financial ledger. Configuration of XML Gateway and use of XML Publisher and Workflow Builder were applied to support document exchange and orchestration, and SQL Loader and TOAD were used for data movement and diagnostics during R12 upgrade preparation.
Operational scope covered application management and support within an AMS project context based in Mountain View, CA beginning August 2015 and continuing into the ongoing support window. Responsibilities included production support delivery for P1, P2, P3 and P4 incidents and requests under SLA, ticket monitoring, oversight of development activities, estimations and authoring of design documentation for implementation and enhancements. Collaboration with cross functional teams and the DBA group addressed instance availability, deployments and escalations.
Governance and process controls emphasized structured release documentation, Perforce version control for code artifacts, and interaction with onsite business users to resolve incidents and requests. Oracle E-Business Suite served Finance as the centralized ERP Financial application, integrating revenue and tax engines and supporting sustained AMS level operations, support, and R12 upgrade readiness.
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Expense Management | ERP |
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2014 | 2014 |
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Veritas Technologies HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2015 | 2018 |
In 2015, Veritas Technologies implemented Workday HCM. Workday HCM in the Core HR category was deployed to consolidate core human resources workflows and to support HR Helpdesk operations for Asia South Region including Singapore, Malaysia, Indonesia and Thailand, and for Greater China including China, Hong Kong and Taiwan.
The deployment covered standard Core HR capabilities including Absence Management for leave tracking, onboarding and offboarding processes, position and duties administration, and transactional processing for hires, terminations, transfers, promotions and salary changes. The role of a Workday super-user and day-to-day HR Helpdesk operations indicate configuration of business processes, security roles, and form-based transactions, along with maintenance of personnel files in both electronic and hardcopy formats and generation of employment and reference letters.
Operational integration emphasized close partnership with non-HR functions, notably Payroll, IT and Security, with the HR Helpdesk managing HR and non-HR inquiries such as insurance, medical, payroll and system issues. Processes were operated across both PeopleSoft and Workday HCM environments as noted by staff responsibilities to set up hires, terminations and transfers into PeopleSoft and Workday systems, and Absence Management was specifically executed within Workday HCM.
Governance and operational controls included defined escalation paths to relevant stakeholders, sustained follow up on discrepancies and investigations, involvement in user acceptance testing for new software or functional changes, and standardized documentation practices for severance calculations and induction activities. The implementation narrative positions Veritas Technologies Workday HCM Core HR as the central system for transactional HR processing, case management through the HR Helpdesk, and cross-functional coordination with IT and Payroll.
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Veritas Technologies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Veritas Technologies implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website. The deployment is categorized as Chatbots and Conversational AI and was implemented to provide embedded web chat for customer engagement and support, positioning Salesforce Chat to handle initial customer contacts and handoffs to human agents within Veritas service workflows.
The Salesforce Chat implementation uses core conversational capabilities common to the category, including embedded web chat windows, scripted messaging, session transcript capture, and real-time routing to Salesforce agent consoles. Configuration emphasized chat button placement on product and support pages, queue-based routing rules, and chat transcript capture to feed downstream support processes, with automation of standard greetings and pre-chat qualification forms to triage requests before agent assignment.
Operational ownership sits with Veritas customer service and digital engagement teams and the implementation was scoped to run on the public website as the primary channel for real-time customer conversations. Governance elements included agent console training, routing rule governance, and standardized scripted responses to align chat handling with existing support workflows.
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Veritas Technologies Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Veritas Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Veritas Technologies Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Veritas Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2019 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Veritas Technologies EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2021 | 2021 |
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Veritas Technologies ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2023 | 2023 |
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Veritas Technologies TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2015 | 2015 |
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Veritas Technologies PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Veritas Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Backup as a Service (BaaS) | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Veritas Technologies CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Veritas Technologies
Apps Being Evaluated by Veritas Technologies Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-01-28 | Veritas Technologies | Evaluated | Veritas Technologies | Veritas NetBackup | Disaster Recovery as a Service (DRaaS) | IaaS |