Mexico City, 5120, DF,
Mexico
Vesta Industrial Real Estate Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Vesta Industrial Real Estate and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 86 Vesta Industrial Real Estate employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vesta Industrial Real Estate has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Oracle Cloud HCM for Core HR in 2018, Zendesk Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vesta Industrial Real Estate is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vesta Industrial Real Estate revenues, which have grown to $164.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vesta Industrial Real Estate intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2018 | 2019 |
In 2018 Vesta Industrial Real Estate implemented Oracle Cloud ERP as part of a broader Oracle cloud adoption. Vesta deployed Oracle Cloud ERP alongside Oracle Cloud HCM, Oracle Cloud CX, and Primavera Unifier, positioning Oracle Cloud ERP as its ERP Financial backbone.
The implementation centralized financial workflows including pipeline reporting, lease portfolio reporting, invoicing, and payment processing within Oracle Cloud ERP. Vesta used the Oracle Cloud ERP extensibility model to build custom extensions that preserved bespoke business logic while still accepting frequent cloud based feature updates. Oracle Cloud ERP was configured to automate report generation and reduce manual consolidation work across finance and leasing teams.
Integration work linked Oracle Cloud ERP with Primavera Unifier for project management and with Oracle Cloud CX for customer profile capture and requirements intake. This integration created a connected transactional record between project delivery, lease accounting, and customer requirements so finance, leasing, sales, and project teams operated from unified master data and shared process flows.
Governance emphasized extension lifecycle controls and update compatibility to avoid customization breakage during cloud updates, enabling continuous feature adoption. Using Oracle Cloud ERP, Vesta reduced the cost of preparing pipeline, financial, and lease portfolio reports by 78 percent and cut report creation time from 45 days to seconds. Oracle Cloud ERP also accelerated invoicing and payment processing, and Oracle Cloud CX enabled capture of detailed customer requirements to support customized building services and equipment.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2018 | 2019 |
In 2018 Vesta Industrial Real Estate implemented Oracle Cloud HCM as its Core HR application to consolidate personnel records and standardize workforce profile and employee lifecycle processes across the company. Oracle Cloud HCM was deployed as part of a broader Oracle Cloud suite selection that included Oracle Cloud ERP, Oracle Cloud CX, and Primavera Unifier, and the implementation emphasized cloud-native configuration and extensibility to support frequent feature updates without breaking customizations.
The deployment architecture prioritized integration across enterprise functions, linking Oracle Cloud HCM with Oracle Cloud ERP and Primavera Unifier to align HR data with financial, project management, and operational planning workflows. Configuration workstreams focused on core HR capabilities typical of the category, including centralized employee records, role and position management, and extension points for custom HR logic, while preserving a managed update cadence for the cloud services.
Operational coverage centered on the HR function in Mexico for Vesta’s roughly 86 employees, with downstream impacts on finance and project delivery teams that rely on synchronized data feeds from the cloud suite. Governance included a controls framework for managing custom extensions and configuration changes, and a release management approach to ensure customizations were retained during Oracle Cloud update cycles.
Outcomes reported by Vesta relate to the broader Oracle Cloud deployment alongside HCM, where Oracle Cloud ERP reduced the cost of preparing pipeline, financial, and lease portfolio reports by 78 percent and shortened report generation from 45 days to seconds, while helping accelerate invoicing and payment processing. Oracle Cloud CX enabled the capture of extensive customer profile information so Vesta could gather specific requirements and deliver customized services and facility configurations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Vesta Industrial Real Estate implemented Zendesk Chat on its public website. Zendesk Chat, classified as Chatbots and Conversational AI, was embedded as a customer-facing live chat interface to capture inbound tenant and prospect inquiries and route them to support staff.
Deployment centered on the Zendesk Chat web widget and agent console, delivering real-time messaging, canned responses, chat routing, presence indicators, and transcript capture consistent with Chatbots and Conversational AI solutions. Configuration work focused on widget placement, business hours availability, response templates, and agent queuing to align chat flows with Vesta’s commercial real estate inquiry handling processes.
Operational scope prioritized the website channel for customer service and leasing inquiry handling, with front-line support and leasing teams using the Zendesk Chat agent interface to manage conversations and handoffs. Governance emphasized standardized chat handling procedures, response quality controls, and transcript retention for follow-up, establishing a website-first conversational support layer for Vesta Industrial Real Estate.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2025 | 2025 |
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