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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Vested Finance Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
MCube Legacy MCube Cloud Contact Center Call Center CRM n/a 2020 2020
In 2020, Vested Finance implemented MCube Cloud Contact Center, deploying MCube’s cloud telephony to handle surges in customer outreach. The deployment targeted finance customer engagement operations in India and emphasized scalable outbound calling capabilities within the Call Center application category. The implementation configured cloud telephony for high-volume outbound dialing, layered with real-time monitoring dashboards and system-level call recording to capture interactions and maintain visibility into agent activity. Configuration prioritized scalable concurrent call handling and outbound campaign orchestration to support rapid demand growth while preserving connectivity and recording fidelity. Operational coverage focused on customer engagement teams in India, aligning telephony controls with sales and support workflows to centralize outbound outreach under the MCube Cloud Contact Center. The deployment supported finance-facing customer engagement functions, consolidating call connectivity and performance telemetry for supervisors and operations leads. Rollout occurred during early 2020 demand growth and included live monitoring and reporting to enable supervisors to manage throughput and quality. MCube’s case study credits the MCube Cloud Contact Center with approximately 20% increase in team efficiency, improved call connectivity and clearer visibility into performance metrics after deployment.
Customer Engagement CRM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon CloudFront Content Delivery Network IaaS n/a 2023 2023
IT Decision Makers and Key Stakeholders at Vested Finance
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Vested Finance Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Vested Finance Technographics

Vested Finance is a Banking and Financial Services organization based in United States, with around 50 employees and annual revenues of $10.0 million.

Vested Finance operates a diverse technology stack with applications such as MCube Cloud Contact Center and Amazon CloudFront, covering areas like Call Center and Content Delivery Network.

Vested Finance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as MCube and Amazon Web Services (AWS).

Vested Finance recently adopted applications including Amazon CloudFront in 2023, MCube Cloud Contact Center in 2020 and MCube MCONNECT in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Vested Finance’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Vested Finance’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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