Kirbyville, 65679, MO,
United States
VHC Brands Technographics
VHC Brands Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by VHC Brands and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 VHC Brands employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that VHC Brands has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, Zendesk Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems VHC Brands is running and its propensity to invest more and deepen its relationship with Oracle , Apple , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing VHC Brands revenues, which have grown to $11.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VHC Brands intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
VHC Brands Tech Stack and Enterprise Applications
VHC Brands ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, VHC Brands implemented Oracle NetSuite ERP, adopting the cloud platform to support ERP Financial functions alongside order, inventory and warehouse management and ecommerce. The Oracle NetSuite ERP instance serves as VHC Brands' operational backbone for finance, order to cash, inventory control, warehouse operations and online sales.
The deployment leverages NetSuite's cloud architecture to centralize transactional processing across back office finance and distribution workflows, providing unified master data for SKUs, orders and fulfillment. Functional modules implemented include core ERP Financial ledger and reporting, order management, inventory management, warehouse management and ecommerce capabilities. Configurations emphasize workflow automation and role based access to align finance and operations teams around common transactional and inventory processes.
VHC Brands operational scope covers its finance, fulfillment and ecommerce functions and extends to warehouse processing, with NetSuite providing cloud hosted continuity for distributed operations. When a massive fire destroyed VHC Brands' office and warehouse, the cloud deployment enabled the company to resume operations from a temporary office space and be back in business in three days, illustrating the platform's role in business continuity and rapid recovery.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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VHC Brands AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, VHC Brands implemented Zendesk Chat on its corporate website. The deployment uses Zendesk Chat as a Chatbots and Conversational AI solution to enable real-time visitor engagement and online customer support for the US-based retail firm with approximately 60 employees.
The implementation follows a cloud-hosted, web-embedded chat widget architecture common to Chatbots and Conversational AI deployments, providing conversational sessions, automated greetings, and agent handoff workflows. Functional capabilities in use include real-time messaging, scripted prompts and conversational routing to support staff, and centralized administration through the Zendesk Chat console to manage routing, canned responses, and chat session controls aligned with the retailer’s e-commerce and customer service workflows.
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VHC Brands Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 VHC Brands implemented Microsoft 365 as its Collaboration platform. Microsoft 365 is visible on the company website and functions as the primary cloud productivity and collaboration layer for the 60-employee retail organization, provisioned from a single Microsoft 365 tenant to centralize user access and core services.
The implementation centers on Microsoft 365 core Collaboration capabilities, including cloud email and calendaring, real-time chat and meetings, document libraries and intranet style content, file sync and personal storage, and Office desktop and web applications. Identity and access management is administered through the tenant level with Azure Active Directory based authentication and centralized user provisioning, while governance emphasizes tenant license management, mailbox and collaboration policy settings, and SharePoint content organization to support marketing, design, and customer-facing operations.
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Collaboration | Collaboration |
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2019 | 2019 |
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VHC Brands eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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Product Review Management | eCommerce |
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2021 | 2021 |
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Shopping Cart Management | eCommerce |
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2020 | 2020 |
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VHC Brands CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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CRM | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Social Media Management | CRM |
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2021 | 2021 |
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VHC Brands IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at VHC Brands
Apps Being Evaluated by VHC Brands Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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