City of Victoria, TX
105 West Juan Linn St.,
Victoria, 77901, TX,
United States
Victoria, 77901, TX,
United States
1 361-485-3500
Government
City of Victoria, TX Technographics
City of Victoria, TX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Victoria, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 656 City of Victoria, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Victoria, TX has purchased the following applications: InvoiceCloud Digital Billing and Payment for AR Automation in 2021, NEOGOV Benefits for Benefits Administration in 2023, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Victoria, TX is running and its propensity to invest more and deepen its relationship with Invoice Cloud , NEOGOV , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Victoria, TX revenues, which have grown to $184.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Victoria, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Victoria, TX Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Invoice Cloud | Legacy | InvoiceCloud Digital Billing and Payment | AR Automation | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, City of Victoria, TX implemented InvoiceCloud Digital Billing and Payment as the web hosted customer billing and payments interface. The implementation places InvoiceCloud Digital Billing and Payment on the city website, delivering a public portal for municipal bill presentment and online payment acceptance, and addressing AR Automation requirements for municipal receivables.
InvoiceCloud Digital Billing and Payment was configured to provide electronic invoice presentment, a customer portal for account management, online payment acceptance, and automated notification workflows. Functional capabilities deployed align with AR Automation patterns, including electronic statement delivery, payment history and scheduling, and reconciliation-ready transaction records that support municipal billing operations.
Operational coverage spans accounts receivable and utility billing functions, with citizen self service accessible from the city website and finance and customer service teams using the portal data to manage payments and inquiries. Governance focused on centralizing online billing and payments into existing municipal billing workflows, standardizing bill presentment and notification processes while using the InvoiceCloud portal as the primary AR Automation interface.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEOGOV | Legacy | NEOGOV Benefits | Benefits Administration | HCM | n/a | 2023 | 2023 |
In 2023, City of Victoria, TX implemented NEOGOV Benefits to centralize benefits administration and employee self service under the Benefits Administration category. The deployment was led by the Human Resources Department to support the city mission of attracting, developing, and retaining a productive workforce while enhancing online solutions for benefits management and employee access.
The NEOGOV Benefits implementation focused on core Benefits Administration capabilities typical for municipal HR, including benefits enrollment workflows, plan and eligibility configuration, employee self service portal access, and automation for open enrollment and ongoing life event changes. NEOGOV Benefits was configured to align with the City’s policies and the HR organization chart, supporting HR functions that include benefits management, onboarding support, payroll interface coordination, performance evaluation management, and training enrollment processes.
Integration work deliberately tied NEOGOV Benefits into the city’s broader NEOGOV suite, leveraging stated connections to the NEOGOV HRIS, payroll, timekeeping, onboarding, and e form platforms to reduce duplicate data entry and provide a single access point for employees and managers. Operational coverage includes HR staff performing system administration and selection processes, managers using the manager portal for workforce data, and an employee population of approximately 656 across all city departments accessing self service features.
Governance and process changes were implemented through HR led configuration, updated personnel policies, and training programs such as the Leaders of Choice initiative to ensure user adoption and policy alignment. The deployment explicitly produced a reduction in data entry and delivered a user friendly employee and manager portal for accessing benefits and workforce information, supporting the HR goal of enhancing online solutions while preserving existing recruitment and training workflows.
|
|
|
|
|
Core HR | HCM |
|
2023 | 2023 |
|
|
|
|
|
Onboarding | HCM |
|
2023 | 2023 |
|
|
|
|
|
Payroll | HCM |
|
2023 | 2023 |
|
|
|
|
|
Recruiting | HCM |
|
2023 | 2023 |
|
|
|
|
|
Time and Attendance | HCM |
|
2023 | 2023 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Citizen Engagement | CRM |
|
2018 | 2018 |
|
|
|
|
|
Citizen Engagement | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
|
|
|
|
Tag Management | CRM |
|
2017 | 2017 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at City of Victoria, TX
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Victoria, TX Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Victoria, TX IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Victoria, TX digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Victoria, TX Technographics
City of Victoria, TX is a Government organization based in United States,
with around 656 employees and annual revenues of $184.0 million.
City of Victoria, TX operates a diverse technology stack with applications such as
InvoiceCloud Digital Billing and Payment, NEOGOV Benefits and Zoom,
covering areas like AR Automation, Benefits Administration and Audio Video and Web Conferencing.
City of Victoria, TX has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Invoice Cloud, NEOGOV and Zoom Video Communications.
City of Victoria, TX recently adopted applications including
NEOGOV Benefits in 2023, NEOGOV HRIS in 2023 and NEOGOV Onboard in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Victoria, TX’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Victoria, TX’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Victoria, TX technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.