Vigilant
3140 Courtland Blvd Ste 3400,
Cleveland, 44122, OH,
United States
Cleveland, 44122, OH,
United States
1 847-456-6560
Professional Services
Vigilant Technographics
Vigilant Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vigilant and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Vigilant employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vigilant has purchased the following applications: Stripe Payments for Payment Processing in 2020, Hubspot Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vigilant is running and its propensity to invest more and deepen its relationship with Stripe , HubSpot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vigilant revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vigilant intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vigilant Tech Stack and Enterprise Applications
Vigilant ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Vigilant implemented Stripe Payments on its public website. Vigilant is a United States professional services firm with roughly 60 employees and about $10 million in revenue, and the implementation established Stripe Payments as the primary online Payment Processing channel for client billing and eCommerce transactions.
The implementation of Stripe Payments was configured to support card acceptance, tokenization to reduce PCI surface, payment authorization and capture flows, and transactional record creation suitable for reconciliation. Configuration emphasized web checkout instrumentation and customer-facing payment confirmation, with Stripe Payments handling card processing and payment event lifecycle management.
Operational ownership for the Stripe Payments implementation was centered on finance and client-facing teams, who manage settlement visibility, refunds and dispute handling workflows. Governance focused on access control to payment dashboards and structured transaction logging for accounting, with the payment processing layer confined to the company website to centralize online payments through Stripe Payments and the Payment Processing category.
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Vigilant AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Vigilant implemented Hubspot Live Chat on its public website as a customer engagement layer. The deployment uses Hubspot Live Chat to surface a browser-embedded chat widget for real-time visitor engagement, aligning the implementation with the Chatbots and Conversational AI category.
The implementation focuses on conversational workflows and live messaging capabilities common to chat and conversational platforms, including proactive chat triggers, canned responses, transcript capture, and a shared conversation inbox for handoff between teams. Operational ownership is centered on customer-facing teams, with configuration and chat routing governed through scripted playbooks and administrative settings in Hubspot Live Chat to support lead capture, qualification, and ongoing visitor engagement.
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Vigilant Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Vigilant implemented Microsoft 365 for Collaboration. The Microsoft 365 deployment is surfaced on their website and functions as the central collaboration platform for the 60 employee professional services firm headquartered in the United States.
The implementation of Microsoft 365 consolidated standard collaboration capabilities, including enterprise email, browser based Office applications, shared document libraries for content management, team chat and meeting tools, and personal cloud file storage. Configuration work emphasized centralized mailbox and document repository structures, role based access to shared sites, and basic content lifecycle controls consistent with Collaboration class deployments.
Operationally the Microsoft 365 footprint covers delivery and administrative teams across the company and is exposed on the public website for content and contact workflows. Governance focused on tenant level administration, standardized external sharing rules, and user provisioning tied to the firm level identity model, enabling more consistent workflows for project collaboration and document versioning.
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Vigilant SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Global Trade Management | SCM |
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2017 | 2017 |
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Vigilant CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Vigilant TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2017 | 2017 |
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Vigilant IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Vigilant CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Vigilant
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Vigilant Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Vigilant IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Vigilant digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Vigilant Technographics
Vigilant is a Professional Services organization based in United States,
with around 60 employees and annual revenues of $10.0 million.
Vigilant operates a diverse technology stack with applications such as
Stripe Payments, Hubspot Live Chat and Microsoft 365,
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Vigilant has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, HubSpot and Microsoft.
Vigilant recently adopted applications including
Zoho CRM Plus in 2021, Hubspot Marketing Automation in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Vigilant’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Vigilant’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Vigilant technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.