Mountain Top, 18707, PA,
United States
Vintage Tub & Bath Technographics
Vintage Tub & Bath Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vintage Tub & Bath and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Vintage Tub & Bath employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vintage Tub & Bath has purchased the following applications: Intuit QuickBooks Online for ERP Financial in 2008, Epicor Prophet 21 for Distribution ERP in 2009, Zendesk Chat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vintage Tub & Bath is running and its propensity to invest more and deepen its relationship with Intuit , Affirm , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vintage Tub & Bath revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vintage Tub & Bath intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vintage Tub & Bath Tech Stack and Enterprise Applications
Vintage Tub & Bath ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP | n/a | 2008 | 2010 |
In 2008, Vintage Tub & Bath implemented Intuit QuickBooks Online as its ERP Financial platform. The deployment centralized financial operations for the 50-employee retail business in the United States, positioning Intuit QuickBooks Online as the primary system for accounting and financial record keeping.
The implementation focused on standard ERP Financial capabilities including a structured chart of accounts, general ledger processing, accounts receivable and invoicing, accounts payable workflows, bank reconciliation and automated bank feeds, basic inventory tracking appropriate for a retail catalog, and financial reporting. Configuration work emphasized invoice templates, sales tax tracking and close period controls to support routine bookkeeping and cash management activities within Intuit QuickBooks Online.
Operational governance concentrated on the finance and accounting function, with role based access and documented month end procedures to ensure consistent transaction processing and auditability. The rollout leveraged the organization s prior operational experience with various versions of QuickBooks Enterprise to inform configuration choices and user training, while maintaining a compact governance model suitable for a small retail enterprise.
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP |
|
2021 | 2021 |
|
Vintage Tub & Bath ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Prophet 21 | Distribution ERP | ERP Services and Operations | n/a | 2009 | 2009 |
In 2009 Vintage Tub & Bath implemented Epicor Prophet 21 as its Distribution ERP to centralize core retail distribution processes and support business acquisition projects. The deployment was oriented around improving people and process efficiency, with explicit responsibility for managing Epicor Prophet 21 enterprise system procedures, inventory, order processing, and accounting.
Configuration emphasis centered on standard Distribution ERP functional modules including inventory management, order-to-cash workflows, purchase-to-pay accounting interfaces, and operational procedures for warehouse and order processing. The implementation included a report layer built with Crystal Reports and SQL queries to generate management reports, and ongoing configuration and administration of peripheral devices and supporting software that interact with Epicor Prophet 21.
Operational governance covered cross‑functional ownership across operations, finance, sales, and warehousing, with the internal team managing system procedures, report generation, and acquisition-related system projects. Reporting and Crystal/SQL analytics were used to assist business leaders in making informed decisions, while system administration responsibilities included maintaining integrations with peripheral devices and supporting continuous process improvements.
|
Vintage Tub & Bath AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Vintage Tub & Bath implemented Zendesk Chat on their website. The Zendesk Chat deployment leverages the vendor's cloud-hosted, web-embedded chat widget delivered via a JavaScript snippet to provide real-time messaging on product pages and the e-commerce storefront.
Functional configuration aligns with the Chatbots and Conversational AI category, with emphasis on an embedded chat widget, proactive chat triggers, routing to an internal support queue, canned responses, and persistent chat transcript capture to support customer service and online sales workflows. Deployment scope covers the United States e-commerce site and is operated by a small internal support team at Vintage Tub & Bath, with governance centered on chat ownership, response workflows, and integration points via standard webhooks or APIs for knowledge base synchronization. Vintage Tub & Bath uses Zendesk Chat in the Chatbots and Conversational AI category to support customer support and online sales business functions.
|
Vintage Tub & Bath Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Vintage Tub & Bath eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2015 | 2015 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2015 | 2015 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2020 | 2020 |
|
Vintage Tub & Bath CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2011 | 2011 |
|
Vintage Tub & Bath ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2015 | 2015 |
|
Vintage Tub & Bath PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
Vintage Tub & Bath IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Vintage Tub & Bath
Apps Being Evaluated by Vintage Tub & Bath Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||