Vipshop Holdings Limited Technographics
Vipshop Holdings Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vipshop Holdings Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8013 Vipshop Holdings Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vipshop Holdings Limited has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021, Okta Identity Cloud for Identity and Access Management (IAM) in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vipshop Holdings Limited is running and its propensity to invest more and deepen its relationship with Cisco Systems , Adobe Systems , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vipshop Holdings Limited revenues, which have grown to $17.92 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vipshop Holdings Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vipshop Holdings Limited Tech Stack and Enterprise Applications
Vipshop Holdings Limited Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
Vipshop Holdings Limited implemented Cisco Webex Meetings in 2017, provisioning Cisco Webex Meetings on its public website to enable web based conferencing. The deployment addresses Audio Video and Web Conferencing use cases, allowing attendees to join via browser or client from vip.com and positioning Cisco Webex Meetings as the primary conferencing application for external and internal engagements.
The implementation follows a cloud hosted SaaS orientation common to the category, with configuration emphasis on meeting scheduling, real time video and audio, screen sharing, and session recording capabilities. Operational scope focuses on customer engagement flows and corporate collaboration, using web embedded meeting access to initiate sessions and manage participant joins, while governance centers on meeting access controls and role based permissions to manage presenter and attendee behavior.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Vipshop Holdings Limited CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2021 | 2021 |
In 2021, Vipshop Holdings Limited implemented Salesforce Sales Cloud on its website. The implementation uses Salesforce Sales Cloud as the primary CRM for web driven customer capture and sales engagement, aligning with the Sales Automation,CRM,Sales Engagement category and supporting Vipshop's retail operations in China.
The deployment configures core Sales Cloud capabilities including lead and opportunity management, account and contact records, pipeline and activity management, and centralized reporting and dashboards. Salesforce Sales Cloud was configured with sales process automation such as assignment rules, stage based opportunity workflows, and automated activity tracking to support consistent sales engagement and follow up from website leads.
Integration work focused on the vip.com site to route customer inquiries and web generated leads into Salesforce Sales Cloud, enabling sales and e commerce teams to manage web sourced prospects inside the CRM. Governance was established through a centralized CRM administration model, documented sales process definitions and assignment rules to standardize intake and routing of website leads across Vipshop's sales organization.
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Vipshop Holdings Limited CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Okta | Legacy | Okta Identity Cloud | Identity and Access Management (IAM) | CyberSecurity | n/a | 2021 | 2021 |
In 2021, Vipshop Holdings Limited deployed Okta Identity Cloud to deliver web single sign on for its customer-facing site vip.com. This implementation uses Okta Identity Cloud within the Identity and Access Management (IAM) category to centralize authentication and access for online customer accounts.
Okta Identity Cloud was configured to provide single sign on and web authentication flows for the vip.com login experience, implementing session management and identity federation capabilities typical of Identity and Access Management (IAM) platforms. The deployment aligns with standard federated protocols such as SAML and OIDC for browser-based authentication, and places the Okta Identity Cloud instance at the front of the site authentication stack.
Operational scope is focused on the customer-facing website, where Okta Identity Cloud manages account sign in and access control for e-commerce functions and customer account management. Governance was consolidated around centralized identity policy and access controls applied to the web authentication layer, establishing Okta Identity Cloud as Vipshop Holdings Limited Identity and Access Management (IAM) platform for website authentication and access.
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IT Decision Makers and Key Stakeholders at Vipshop Holdings Limited
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Apps Being Evaluated by Vipshop Holdings Limited Executives
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