Eden Prairie, 55344, MN,
United States
Virtual Radiologic Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Virtual Radiologic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Virtual Radiologic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Virtual Radiologic has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, DocuSign Agreement Cloud for Healthcare Providers for Digital Signing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Virtual Radiologic is running and its propensity to invest more and deepen its relationship with HubSpot , Cisco Systems , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Virtual Radiologic revenues, which have grown to $278.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Virtual Radiologic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Virtual Radiologic deployed Hubspot Live Chat on its public website. The Hubspot Live Chat implementation sits in the Chatbots and Conversational AI category and was provisioned as a customer facing conversational channel for patient engagement and web inquiries. The deployment targets the corporate web estate operated from the United States for a 500 person healthcare services organization.
Configuration included the Hubspot Live Chat web widget, scripted conversational flows and contact capture forms to convert anonymous visitors into identified contacts. Conversations are persisted to HubSpot contact records and the shared conversations inbox, enabling transcript retention and asynchronous follow up by internal support and administrative staff. Operational governance was organized under digital communications and patient services, with routing rules and review workflows to ensure inbound messages reach clinical and administrative recipients as appropriate. The implementation emphasizes web based engagement, session logging, and inbox based operational handling consistent with Chatbots and Conversational AI use in healthcare.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Virtual Radiologic deployed Cisco Webex Meetings as its Audio Video and Web Conferencing platform and is using Cisco Webex Meetings on their website. The implementation positions Cisco Webex Meetings to provide browser based, on demand meeting access embedded in the public web experience, enabling remote clinical collaboration and internal communications for radiology teams and administrative staff. Virtual Radiologic Cisco Webex Meetings Audio Video and Web Conferencing supports live video, audio, screen sharing and meeting recording as core functional capabilities delivered via a cloud hosted conferencing service.
The deployment emphasizes standard meeting management workflows including scheduling, participant controls, and recording and playback, along with tenant administration for account and policy governance. Operational scope centers on clinical collaboration and administrative meeting use across the organization, with web embedding used to streamline join flows for external participants and vendors. Governance and operational practices focus on centralized meeting policy controls and user provisioning to manage access and meeting security for clinical and business functions.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign Agreement Cloud for Healthcare Providers | Digital Signing | Content Management | n/a | 2018 | 2018 |
In 2018, Virtual Radiologic implemented DocuSign Agreement Cloud for Healthcare Providers to digitize provider signature workflows. The deployment leveraged Digital Signing capabilities to centralize electronic signature capture for clinical approvals and administrative agreements across its teleradiology operations.
The DocuSign Agreement Cloud for Healthcare Providers configuration emphasized eSignature workflows with guided signing, required signature and initial fields, and automated deadline reminders. Guided signature fields displayed every location in a document where a signature, initials or other information was needed, reducing incomplete submissions and preventing signer errors. The implementation removed the need to re-key signer data and improved the legibility of physician signatures through standardized electronic capture.
Operational coverage included NightHawk operations and signing clinicians in the United States, Switzerland and Australia, affecting clinical sign off and administrative document handling. DocuSign sent reminders on behalf of NightHawk staff, shifting processes previously reliant on paper and overnight mail toward electronic tracking and follow up. Governance centered on embedding process controls in the signing workflow and staff-configured reminder schedules to ensure timely completion.
As reported by Virtual Radiologic, NightHawk received completed documents 15 days faster in the United States, Switzerland and Australia, and savings on overnight mail allowed NightHawk to cover a full year of service in two months. Clinician feedback was positive, including one doctor saying I no longer get writer's cramp when I sign documents, reflecting improved user experience and completeness. DocuSign Agreement Cloud for Healthcare Providers ensured complete documents every time by preventing signer mistakes and automating reminders on behalf of staff.
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Digital Signing | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Call Center, Customer Experience | CRM |
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2013 | 2013 |
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CRM | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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