Virtuance
1660 South Albion Street, Suite 800,
Denver, 80222, CO,
United States
Denver, 80222, CO,
United States
1 844-443-7325
Professional Services
Virtuance Technographics
Virtuance Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Virtuance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Virtuance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Virtuance has purchased the following applications: Ada AI Chatbot for Chatbots and Conversational AI in 2018, Adobe Connect for Audio Video and Web Conferencing in 2017, WooCommerce for eCommerce in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Virtuance is running and its propensity to invest more and deepen its relationship with Ada Support , Adobe Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Virtuance revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Virtuance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Virtuance Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ada Support | Legacy | Ada AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Virtuance implemented Ada AI Chatbot on their website. The deployment uses Ada AI Chatbot within the Chatbots and Conversational AI category to manage customer engagement and on-site conversational interactions, linking the application to core marketing and support workflows.
The implementation focused on conversational flow configuration, knowledge base driven FAQ automation, and lead capture workflows that are standard for Chatbots and Conversational AI solutions. Ada AI Chatbot was configured to handle initial customer inquiries, escalate complex requests to human agents via on-site handoff, and collect contact information for sales follow up, with scripted conversation trees and fallback responses authored for common customer intents.
Operational coverage is the Virtuance public website, affecting customer support, marketing, and sales functions. Governance was organized around internal content ownership and iterative tuning, with ongoing monitoring of conversation performance, regular updates to the knowledge base, and process controls to refine escalation rules and response templates.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Virtuance deployed Adobe Connect as its Audio Video and Web Conferencing solution and embedded Adobe Connect on its public website to support customer facing sessions. Adobe Connect is used to facilitate remote collaboration and customer engagement across Virtuance business functions.
The implementation leverages standard Adobe Connect capabilities, including persistent virtual meeting rooms, webinar and webcast hosting, screen sharing, attendee management, and session recording for playback. Embedding Adobe Connect on the website provides direct session access and content distribution for prospects and clients, aligning the application with external engagement workflows.
Operationally the deployment supports marketing led webinars, sales demos, customer support interactions, and internal training, with administrative controls to manage hosts, attendees, and content templates. Governance focuses on scheduled session workflows, role based administration and template driven session creation to standardize recurring webinars and customer demonstrations.
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Collaboration | Collaboration |
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2013 | 2013 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018, Virtuance deployed WooCommerce on its public website. Virtuance uses WooCommerce as its eCommerce solution to support online sales, product presentation, shopping cart flows, checkout, and order processing, aligning the Company Application Category Business Function relationship between Virtuance, WooCommerce, and eCommerce-enabled customer transactions.
The deployment is implemented as a WordPress plugin based storefront, with WooCommerce serving as the site level commerce engine. Functional modules in use align with standard eCommerce capabilities, including product catalog management, shopping cart and checkout workflows, order management and fulfillment tracking, customer account management, and catalog merchandising and pricing configuration.
Operational coverage is focused on the corporate website and the digital storefront, with commerce administration and content management handled through the site administration interface. The implementation impacts sales, marketing, and operations by centralizing online ordering and portfolio presentation through WooCommerce, while governance centers on site and catalog administration, content publishing workflows, and order handling processes.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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CRM | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Engagement | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Virtuance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Virtuance Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Virtuance Technographics
Virtuance is a Professional Services organization based in United States,
with around 150 employees and annual revenues of $20.0 million.
Virtuance operates a diverse technology stack with applications such as
Ada AI Chatbot, Adobe Connect and WooCommerce,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and eCommerce.
Virtuance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Ada Support, Adobe Systems and Automattic.
Virtuance recently adopted applications including
StackPath CDN in 2022, Cloudflare CDN in 2021 and Mailshake Sales Engagement Platform in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Virtuance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Virtuance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Virtuance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.