Vision 6 Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Vision 6 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17 Vision 6 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vision 6 has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, Userback Platform for Customer Experience in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vision 6 is running and its propensity to invest more and deepen its relationship with Zendesk , Google , Userback or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vision 6 revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vision 6 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Userback | Legacy | Userback Platform | Customer Experience | CRM | n/a | 2024 | 2024 |
In 2024, Vision6 implemented the Userback Platform to centralize customer feedback across its website and web app. The Userback Platform served as the Customer Experience solution to capture screenshots, annotations and session context, making frontline user reports actionable for product and marketing teams in the APAC region. The implementation consolidated feedback into a single feedback stream and embedded capture on web touchpoints to improve signal to noise for product and marketing workflows.
Operationally the deployment focused on product and marketing functions, delivering structured submission metadata and visual context to accelerate triage and issue reproduction. Governance moved to a centralized feedback review process with annotated items routed into existing prioritization workflows, creating a single source of truth for customer reports. The change reduced weekly feedback review time from hours to minutes, cutting processing by approximately 94 percent.
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Customer Support | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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