Needham, 2494, MA,
United States
Visual IQ, Inc. Technographics
Visual IQ, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Visual IQ, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Visual IQ, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Visual IQ, Inc. has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, Microsoft 365 for Collaboration in 2016, FreshDesk Customer Support for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Visual IQ, Inc. is running and its propensity to invest more and deepen its relationship with Intuit , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Visual IQ, Inc. revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Visual IQ, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Visual IQ, Inc. Tech Stack and Enterprise Applications
Visual IQ, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2013 | 2013 |
In 2013, Visual IQ, Inc. deployed Intuit Quickbooks Enterprise as its ERP Financial application for corporate accounting and finance operations. The implementation was scoped to support a 250-employee professional services firm operating in the United States and centered on enterprise financial management and reporting.
The Intuit Quickbooks Enterprise deployment included core ERP Financial capabilities such as general ledger, accounts payable, accounts receivable, budgeting and financial reporting configuration, and payroll support consistent with Quickbooks Enterprise functionality. Visual IQ emphasized budgeting, planning and financial reporting experience in staffing the program, reflecting a focus on configuring planning workflows, consolidated financial statements, and period close controls within Intuit Quickbooks Enterprise.
The implementation was executed in an environment where accounting software expertise and CRM and professional services planning tools were part of the technology stack, with references to CRM software such as Salesforce.com and professional services systems like NetSuite OpenAir appearing in hiring requirements. Operational coverage targeted corporate finance, accounting and FP&A functions, with governance and process changes oriented toward standardized chart of accounts, formalized budgeting cycles and structured financial reporting workflows within the Intuit Quickbooks Enterprise ERP Financial deployment.
|
Visual IQ, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Visual IQ, Inc. implemented Microsoft 365 to standardize Collaboration across its corporate environment and professional services teams. The deployment targeted the company headquarters in the United States and the full employee population, aligning Microsoft 365 with business functions for email, document collaboration, scheduling, and internal communications.
Microsoft 365 was configured to deliver core Collaboration capabilities including Exchange Online email, SharePoint Online content management, OneDrive for Business file storage, Office desktop and web productivity apps, and real-time communication capabilities. The implementation emphasized document co-authoring, centralized file sharing, calendaring, and integrated productivity workflows, with Microsoft 365 used as the primary platform for team collaboration and content lifecycle management.
The company exposes Microsoft 365 on their public website, indicating tenant-level provisioning and use of cloud-hosted Collaboration services for corporate operations. Governance focused on a centralized administration model, role-based access controls, and policy-driven content retention and compliance features to support professional services workflows. Operational coverage centered on internal departments responsible for client delivery, marketing, and finance, with the Microsoft 365 tenancy serving as the backbone for enterprise collaboration.
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
Visual IQ, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, Visual IQ, Inc. implemented FreshDesk Customer Support. FreshDesk Customer Support is embedded on Visual IQ's website to capture web inquiries and centralize case intake within the company's Customer Support practice.
The deployment leverages standard Customer Support functional modules including case and ticket management, website widget and web form capture, knowledge base and help center publishing, email-to-ticket conversion, SLA and priority routing, and workflow automation for assignment and escalation. Configuration work focused on automated routing rules, canned responses, status workflows, and reporting dashboards provided by FreshDesk Customer Support to support day to day support operations.
Architecturally the solution uses a cloud SaaS model with a website integration for front end ticket capture, centralizing inbound support channels for Visual IQ's professional services and client support teams in the United States. Governance concentrated on support workflow definitions, SLA enforcement, knowledge base editorial controls, and escalation routing to align Customer Support processes with ongoing service delivery.
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
Visual IQ, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
Visual IQ, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Visual IQ, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Co-Founder, President & CTO | CXO | Finance | ||||
| Co-Founder & CEO | CXO | Finance | ||||
| Chief Marketing Officer | CXO | Marketing | ||||
| Chief Revenue Officer | CXO | Finance |
Apps Being Evaluated by Visual IQ, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||