Pozuelo de Alarcen, 28233,
Spain
Vitaldent Technographics
Vitaldent Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vitaldent and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Vitaldent employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vitaldent has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2020, Microsoft 365 for Collaboration in 2015, Microsoft Dynamics 365 Supply Chain Management for Supply Chain Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vitaldent is running and its propensity to invest more and deepen its relationship with Microsoft , Vocalcom , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vitaldent revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vitaldent intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vitaldent Tech Stack and Enterprise Applications
Vitaldent ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | Prodware | 2020 | 2021 |
In 2020 Vitaldent implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial backbone to centralize finance, procurement, and materials management across its clinic network. The implementation aligned ERP Financial capabilities with Vitaldent business needs for accounting, purchasing, invoicing, and inventory control while positioning the platform to connect to patient engagement systems.
The deployment included configured finance modules for accounts payable and receivable, general ledger, and procurement processes, along with supply chain capabilities for materials management and clinic-level stock controls. Prodware acted as the implementation partner, delivering configuration and rollout services, and the company leveraged Microsoft Azure services to host data and integration layers.
Dynamics 365 for Finance and Operations was integrated into a broader Microsoft stack, including Dynamics 365 Customer Insights, Dynamics 365 Customer Voice, Dynamics 365 Marketing, Azure Data Lake, Microsoft Dataverse, and Power BI to create a unified dataset for patient and clinic analytics. Customer Voice surveys feed patient responses into Customer Insights and Marketing workflows, and Power BI provides consolidated visualizations for clinical and commercial teams, while Azure Data Lake and Dataverse underpin the enterprise data architecture.
Rollout governance followed a staged path, with Finance and Supply Chain implementations beginning in late 2019, ERP Financial consolidation formalized in 2020, and customer engagement applications connected in 2021, enabling cross‑functional processes between clinics, marketing, and clinical teams. Explicit outcomes reported include a consolidated 360 degree view of patients, online appointment bookings, post‑treatment survey workflows that enable same day clinician responses, and rapid campaign execution that produced high message volumes shortly after deployment, demonstrating operationalization of the integrated platform.
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Vitaldent Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Vitaldent implemented Microsoft 365 to centralize Collaboration across clinical scheduling, patient administration, and corporate communication for its Spain operations. The implementation targeted the company’s roughly 300 employees and aimed to provide a unified collaboration layer for healthcare delivery and back-office functions.
Microsoft 365 was configured to deliver core Collaboration capabilities including cloud email and calendaring, team messaging and meetings, and document libraries with version control. Typical modules deployed included Exchange Online for email, SharePoint Online and OneDrive style document management for clinical and administrative records, and team collaboration workspaces for cross-functional coordination.
The deployment extended to Vitaldent’s public presence, with Microsoft 365 artifacts referenced on the company website, and covered both clinic locations and corporate offices within Spain. Operational coverage focused on clinical staff workflows, administrative teams, and central office functions, using Microsoft 365 as the primary Collaboration platform.
Governance centered on access control, document lifecycle and retention policies, and standardized collaboration workflows to support clinical record handling and interdepartmental communications. Microsoft 365 was positioned as the enterprise Collaboration backbone, enabling consistent information sharing and operational coordination across Vitaldent’s healthcare and corporate functions.
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Vitaldent SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Supply Chain Management | Supply Chain Management | SCM | Prodware | 2020 | 2021 |
In 2020 Vitaldent deployed Microsoft Dynamics 365 Supply Chain Management to centralize back-office ERP functions and support a connected clinical and marketing ecosystem across its network of roughly 300 clinics. Microsoft Dynamics 365 Supply Chain Management was positioned to manage core Supply Chain Management responsibilities, with explicit focus on accounting, materials management, purchasing and invoicing as part of the broader Dynamics 365 rollout.
The deployment configured functional modules to support inventory and materials workflows that feed clinic operations, procurement and finance touchpoints that reconcile billing and invoicing, and multi-brand data structures to accommodate Vitaldent, Dentix and specialty pediatric clinics. Configuration work emphasized patient centricity by aligning transactional supply chain records with patient treatment workflows, enabling clinical teams to access consumables and billing information within the same operational context.
Integrations were implemented across the Microsoft stack, notably linking Dynamics 365 Supply Chain Management with Dynamics 365 Finance, Dynamics 365 Customer Insights, Dynamics 365 Customer Voice, Dynamics 365 Marketing, Azure Data Lake and Microsoft Dataverse. Vitaldent used Azure Data Lake storage and Dataverse for centralized data management, and Power BI for consolidated visualizations, while Dynamics 365 Customer Insights served as the 360 degree patient data hub that feeds marketing campaigns and patient communications.
Governance and rollout were executed with Microsoft partner Prodware and Vitaldent’s internal IT and CRM teams, with adoption facilitated through role based access and clinic level configuration. Operational outcomes explicitly reported include online patient appointment booking, initiation of email campaigns, and sending more than 70,000 text messages in the first month, plus real time patient feedback via Dynamics 365 Customer Voice surveys that accelerated process adjustments and improved patient interactions.
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Vitaldent CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2018 | 2018 |
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CRM | CRM |
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2018 | 2018 |
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Customer Data Platform | CRM |
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2020 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2021 |
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Customer Support | CRM |
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2020 | 2021 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Vitaldent IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Vitaldent
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Vitaldent Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||