Vitamin Shoppe
300 Harmon Meadow Blvd,
Secaucus, 7094, NJ,
United States
Secaucus, 7094, NJ,
United States
1 201-552-6000
Retail
Vitamin Shoppe Technographics
Vitamin Shoppe Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vitamin Shoppe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Vitamin Shoppe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vitamin Shoppe has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2014, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2014, IBM Maximo for Enterprise Asset Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vitamin Shoppe is running and its propensity to invest more and deepen its relationship with SAP , Ordergroove , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vitamin Shoppe revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vitamin Shoppe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vitamin Shoppe Tech Stack and Enterprise Applications
Vitamin Shoppe ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014, Vitamin Shoppe implemented SAP ERP ECC 6.0. The deployment designated SAP ERP ECC 6.0 as the company's core ERP Financial system supporting Finance, Procurement, and Sales across its retail organization that operates roughly 700 stores in the United States and Puerto Rico and multi channel eCommerce.
Configuration work centered on SAP SD for Order to Cash workflows, FI and Accounts Payable for vendor payments and general ledger postings, and MM procurement capabilities for purchase requisition initiation and invoice receipt verification against purchase orders. Teams also implemented internal billing and inventory transaction capture to record stock issued from the main Distribution Center to retail stores. Operational tasks included processing OTC sales documents such as inquiries, quotations, and Sales Orders with validation of item values, quantities, item category, and schedule lines.
SAP ERP ECC 6.0 was used in conjunction with eRequester ERP as part of the procurement and requisitioning workflow, enabling purchase requests to flow into SAP for PO matching and invoice processing. Operational coverage extended across retail store sales processing, distribution center inventory transactions, and centralized Finance for vendor payment execution using credit cards and wire transfers. The implementation supported daily production support activities including ticket resolution, report preparation and formatting, and hands on support to experienced SAP SD consultants.
Governance emphasized run time support and process standardization, with staff shadowing FI consultants to align financial reporting and working with the Finance department to implement best practice solutions. Routine governance tasks included verification of invoice receipts against relevant purchase orders, posting subsequent transactions to respective general ledger accounts, and processing internal billing documents to capture store stock movements.
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Subscription and Recurring Billing | ERP |
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2018 | 2018 |
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Vitamin Shoppe HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Vitamin Shoppe implemented iCIMS Recruit Applicant Tracking System as its Applicant Tracking System to manage online recruiting channels and on-site application intake. The deployment positioned iCIMS Recruit Applicant Tracking System to centralize job posting and candidate capture through the company career site, delivering a single entry point for corporate and retail hiring workflows.
Configuration focused on core Applicant Tracking System capabilities, including job requisition posting, candidate application capture, workflow-driven candidate status progression, interview scheduling support, and recruiting reporting for talent acquisition teams. The implementation leveraged career site integration to present vacancies and collect candidate profiles directly on the Vitamin Shoppe website, aligning application forms and candidate profiles with standard talent acquisition processes.
Operational governance aligned recruiting and HR systems processes to the iCIMS Recruit Applicant Tracking System, with Talent Acquisition and recruiting teams responsible for requisition workflows, candidate screening stages, and offer workflows. Vitamin Shoppe uses iCIMS Recruit Applicant Tracking System on their website to surface openings and manage applicant flow, integrating the corporate career site with recruiting operations and the company talent acquisition function.
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Benefits Administration | HCM |
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2012 | 2012 |
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Core HR | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2012 | 2012 |
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Payroll | HCM |
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2022 | 2022 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Succession and Leadership Planning | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2012 | 2012 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2021 | 2021 |
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Vitamin Shoppe ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Vitamin Shoppe implemented IBM Maximo as its Enterprise Asset Management application to formalize maintenance and asset management across Engineering, Maintenance and Facilities. The deployment was part of a broader operations modernization program led by the Sr. Manager of Engineering and Maintenance, covering end to end process design, capital expense projects, and the design and construction of a new sustainable facility.
IBM Maximo was configured as a computerized maintenance management system with paperless work order management, preventive and predictive maintenance scheduling, spare parts management, and periodic data analytics to identify and eliminate key equipment failures. The implementation emphasized condition based monitoring and a shift from reactive to predictive maintenance workflows, embedding reliability centered practices into the work order lifecycle and equipment master data. Functional capabilities implemented included work order lifecycle management, inventory and spare parts control, equipment reliability tracking, and analytics driven failure mode identification.
The program operated across Engineering, Maintenance and Facilities with governance by the Sr. Manager who managed three direct and 24 indirect reports and who drove Lean methodologies and continuous improvement practices to change maintenance governance and workflows. IBM Maximo was deployed alongside other operational initiatives, including a Mixed reality tool Mira used for off shift troubleshooting, cross functional remote input, ergonomics improvements and maintenance training, and a Dematic warehouse execution system using AGVs and ASRS to automate warehousing. These adjacent technologies supported maintenance processes and operator training though no specific system integrations are documented in source notes.
Outcomes recorded in source notes relate to the combined operational program, with mixed reality interventions improving overall equipment effectiveness by 22 percent and reducing travel costs by approximately 100000 dollars per year. Warehouse automation and material flow redesign drove a 28 percent productivity improvement in distribution and reduced work in process by 8 percent while improving production productivity by 14 percent. The IBM Maximo implementation is credited with improving machine uptime by 22 percent through better spare parts management and reliability focused maintenance workflows.
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Vitamin Shoppe AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2015 | 2015 |
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Vitamin Shoppe eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2010 | 2010 |
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eCommerce | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Vitamin Shoppe SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Demand Forecasting and Planning | SCM |
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2021 | 2021 |
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Vitamin Shoppe CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2024 | 2024 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Loyalty | CRM |
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2023 | 2023 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Listing Management | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Vitamin Shoppe ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Vitamin Shoppe Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2022 | 2022 |
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Vitamin Shoppe PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Vitamin Shoppe IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Vitamin Shoppe CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Vitamin Shoppe
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Director of Tax | Director | Finance | |
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EVP - Chief Financial Officer | CXO | Finance | |
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Director of Tax | Director | Finance | |
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Senior Director, Enterprise Applications | Director | IT | |
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Workforce Planning Manager | Manager | HR | |
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General Manager - Merchandise Planning and Operations | Manager | Finance | |
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Payroll Manager | Manager | Finance | |
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Director, Technology | Director | IT | |
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EVP, Chief People Officer | CXO | HR | |
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Director of HR Systems | Director | HR | |
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Regional Human Resources Manager | Manager | HR | |
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Associate Manager, Benefits | Manager | HR | |
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Vice President, Digital Commerce | VP | IT | |
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Director of Ecommerce | Director | Finance | |
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COO | CXO | Finance | |
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Executive Vice President, Retail Sales, Operations and Services | VP | Finance | |
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Manager, HRIS & Payroll Analytics | Manager | HR | |
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Director Talent Acquisition | Director | HR | |
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Manager of HR People Systems | Manager | HR | |
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VP People Experience | VP | HR | |
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Apps Being Evaluated by Vitamin Shoppe Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Vitamin Shoppe IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Vitamin Shoppe digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Vitamin Shoppe Technographics
Vitamin Shoppe is a Retail organization based in United States,
with around 4000 employees and annual revenues of $1.20 billion.
Vitamin Shoppe operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, iCIMS Recruit Applicant Tracking System and IBM Maximo,
covering areas like ERP Financial, Applicant Tracking System and Enterprise Asset Management.
Vitamin Shoppe has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, iCIMS and IBM.
Vitamin Shoppe recently adopted applications including
Genesys Cloud CX in 2024, Airship Rewards in 2023 and ADP Enterprise V6 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Vitamin Shoppe’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Vitamin Shoppe’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Vitamin Shoppe technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.