Viva Technology
Viva Technology Technographics
Viva Technology Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Viva Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Viva Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Viva Technology has purchased the following applications: SAP Conversational AI for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, Mirakl Marketplace Platform for eCommerce in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Viva Technology is running and its propensity to invest more and deepen its relationship with SAP , Google , Typeform or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Viva Technology revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Viva Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Viva Technology Tech Stack and Enterprise Applications
Viva Technology AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Conversational AI | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2017 |
In 2016, Viva Technology deployed SAP Conversational AI to power Frankie, the official VivaTech chatbot, using SAP as the vendor within the Chatbots and Conversational AI category. The implementation positioned SAP Conversational AI as the conversational layer for event attendee engagement and information delivery during VivaTech activities.
The implementation leveraged core Chatbots and Conversational AI capabilities including natural language understanding, intent classification, entity extraction, dialog management, and iterative model training and testing. Configuration work focused on authoring conversational flows and training data for common event scenarios, while conversation analytics and monitoring were used to refine intent models and response coverage.
Viva Technology worked with Recast.AI as the presenting partner for Frankie, deploying the chatbot on VivaTech digital channels to support communications and event operations. Operational ownership rested with internal event and communications teams who maintained content, updated intents, and managed rollout for event periods, establishing a routine governance pattern for conversational content updates and model retraining.
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Viva Technology Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Viva Technology implemented Google Workspace (Formerly Google G-Suite). The deployment serves as the organization's primary Collaboration platform and is referenced on the corporate website, establishing Google Workspace as the central suite for business communication and content management.
The Google Workspace (Formerly Google G-Suite) configuration emphasizes core Collaboration modules, including Gmail for business email, Google Calendar for scheduling, Google Drive and Google Docs for real time document collaboration, and shared Drive spaces for team content. Administration and user provisioning are handled through the Google Admin console, with domain provisioning, user account management, and group based access controls configured to match a 50 person professional services organization.
Operational coverage extends across Viva Technology's France based operations, supporting professional services delivery, marketing, and operations functions where mailbox, calendaring, and collaborative document workflows are centralized. Governance is organized through Admin console policies and group sharing controls, with standard processes for access management and account lifecycle applied to maintain consistent collaboration and content governance.
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Survey and Questionnaire | Collaboration |
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2018 | 2018 |
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Viva Technology eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mirakl | Legacy | Mirakl Marketplace Platform | eCommerce | eCommerce | n/a | 2023 | 2023 |
In 2023, Viva Technology deployed Mirakl Marketplace Platform on its website. The Mirakl Marketplace Platform functions as the company’s eCommerce marketplace layer to surface third-party vendors and extended services alongside Viva Technology’s core event offerings, and it is embedded into the public web storefront.
Implementation leveraged standard Mirakl Marketplace Platform capabilities including seller onboarding and merchant portal provisioning, catalog management and product attribution, order orchestration and commission rule configuration, and storefront catalog synchronization. Configuration emphasized lightweight administration suitable for a 50-person professional services firm, with centralized marketplace governance, role-based access for vendor managers, and workflow automation for listings and order routing.
Operational scope covers commercial and marketplace operations teams responsible for vendor relationships, catalog curation, and customer-facing listings on the website. Governance was organized around platform administration, seller onboarding workflows, and catalog approval processes to maintain marketplace quality and compliance. The Mirakl Marketplace Platform is the core eCommerce application enabling Viva Technology to manage third-party offerings within its online presence.
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Viva Technology CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Viva Technology ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Viva Technology PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Viva Technology IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Viva Technology CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Viva Technology
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Viva Technology Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Viva Technology IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Viva Technology digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Viva Technology Technographics
Viva Technology is a Professional Services organization based in France,
with around 50 employees and annual revenues of $7.0 million.
Viva Technology operates a diverse technology stack with applications such as
SAP Conversational AI, Google Workspace (Formerly Google G-Suite) and Mirakl Marketplace Platform,
covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Viva Technology has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Google and Mirakl.
Viva Technology recently adopted applications including
Mirakl Marketplace Platform in 2023, Intercom in 2021 and New Relic APM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Viva Technology’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Viva Technology’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Viva Technology technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.