Vivo Electric (Private) Technographics
Vivo Electric (Private) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vivo Electric (Private) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18 Vivo Electric (Private) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vivo Electric (Private) has purchased the following applications: Microsoft 365 for Collaboration in 2019, Zendesk Service for Customer Support in 2020, OneTrust Cookie Consent for Governance, Risk and Compliance in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vivo Electric (Private) is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vivo Electric (Private) revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vivo Electric (Private) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vivo Electric (Private) Tech Stack and Enterprise Applications
Vivo Electric (Private) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Vivo Electric (Private) implemented Microsoft 365 to support Collaboration across the organization, provisioning the suite for its 18 employee retail operation. Microsoft 365 is used to centralize core collaboration and communication functions while surfacing collaboration capabilities on the company website.
The deployment oriented on tenant based configuration included standard Microsoft 365 components such as Exchange Online for corporate email, Microsoft Teams for chat and meetings, SharePoint Online for team sites and document libraries, and OneDrive for individual file storage. Configuration work described aligns with typical Collaboration workflows, including user account provisioning, role based access controls, mailbox and file sharing policies, and baseline security and compliance settings.
The public website references Microsoft 365 as part of its operational footprint, indicating web facing integration points and published contact or collaboration links that leverage the Microsoft 365 tenant. Governance is described at a small enterprise scale with centralized tenant administration and policy enforcement for sharing and access, supporting core business functions including internal communications, document management, and customer facing contact channels.
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Collaboration | Collaboration |
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2022 | 2022 |
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Vivo Electric (Private) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020 Vivo Electric (Private) implemented Zendesk Service for Customer Support to provide a web-based support channel on its corporate website. The deployment emphasized customer-facing instrumentation of Zendesk Service, using the vendor’s ticketing and web widget capabilities to capture inquiries from the online storefront and funnel them into a centralized support queue.
Configuration work focused on standard Customer Support functional modules including centralized ticketing, email-to-ticket conversion, web widget capture, canned responses, and basic workflow automation for routing and prioritization. Operational coverage is company-wide for Vivo Electric (Private) retail customer service in Pakistan, managed by a small internal support team with role-based agent accounts and configured ticket routing rules, and all activity originates from the implementation of Zendesk Service on their website.
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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Vivo Electric (Private) TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneTrust | Legacy | OneTrust Cookie Consent | Governance, Risk and Compliance | TRM | n/a | 2021 | 2021 |
In 2021, Vivo Electric (Private) implemented OneTrust Cookie Consent on its public website as a compliance control within the Governance, Risk and Compliance category. OneTrust Cookie Consent was provisioned to manage cookie banners, granular consent capture, a user-facing preference center, and cookie classification workflows, and the full application name OneTrust Cookie Consent is configured for site-level consent capture and recordkeeping.
The deployment centers on consent management and cookie inventory capabilities typical of cookie consent solutions, including automated cookie scanning, categorization, and persistent consent logs to support privacy operations. Operational coverage is focused on the vivo.com digital storefront and aligns website privacy controls with marketing and privacy team workflows, while governance is organized around recorded consent workflows and role-based administration for privacy settings. This positions Vivo Electric (Private), OneTrust Cookie Consent, Governance, Risk and Compliance as the core mechanism for managing website privacy and consent across web operations.
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Vivo Electric (Private) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Vivo Electric (Private)
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Vivo Electric (Private) Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-06-04 | Vivo Electric (Private) | Evaluated | OrangeHRM | OrangeHRM | Core HR | HCM |