VIZIO Technographics
VIZIO Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by VIZIO and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 VIZIO employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that VIZIO has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2011, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2016, Palantir Foundry for Analytics and BI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems VIZIO is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing VIZIO revenues, which have grown to $189.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VIZIO intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
VIZIO Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Oracle NetSuite ERP | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2011 | 2011 |
In 2011, VIZIO implemented SAP ERP ECC 6.0 to support core finance operations and ERP Financial functions. The deployment replaced Oracle NetSuite ERP and focused on stabilizing general ledger, month end close, and financial reporting processes.
The SAP ERP ECC 6.0 implementation emphasized general ledger management, coordinated end of month closing activities, and monthly reconciliations, with configuration and reporting to maintain account analysis and apply GAAP. Financial planning and budgeting capabilities were used to manage a $47M annual marketing budget and to generate inputs for pricing proposals, with support provided to the Senior Pricing Director and the V.P. of Sales & Marketing.
Operational coverage included the Finance, Sales, Marketing, and IT departments, with the IT organization coordinating the transition from Oracle NetSuite ERP to SAP ERP ECC 6.0 to consolidate transactional finance processes. The project established monthly reporting cadences between finance and commercial teams to surface how components of variable compensation plans affected revenue and program reviews.
Governance changes included a formalized month end close coordination process, recurring monthly meetings to review results with sales and marketing, and strengthened audit readiness through internal control and year end audit support. The implementation positioned VIZIO to centralize core ERP Financial workflows in SAP ERP ECC 6.0 while preserving cross functional financial analysis and reporting governance.
|
 |
|
|
ERP Financial | ERP Financial Management |
|
2007 | 2007 |
|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2021 | 2021 |
|
|
|
|
|
Expense Management | ERP Financial Management |
|
2010 | 2010 |
|
|
|
|
|
Subscription and Recurring Billing | ERP Financial Management |
|
2021 | 2021 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 VIZIO deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website, implementing a web-facing conversational interface. The application is categorized as Chatbots and Conversational AI and was used to capture real-time customer support and pre-sales inquiries through an embedded site widget.
Salesforce Chat was configured to provide real-time messaging, proactive chat invitations, queue based routing, agent presence and transcript capture, and canned response workflows. The deployment used the Salesforce Chat agent console for live handling and included session transfer and chat logging capabilities typical of chat and conversational platforms.
The technical footprint centered on a client side web widget that connected to the Salesforce cloud chat service, with chat transcripts linked back into Salesforce records to support customer service workflows. Governance focused on chat routing rules, scripted responses and agent training to operationalize the web channel within VIZIO’s customer support organization.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2018 | 2018 |
|
|
|
|
|
Cognitive Computing | AI-Powered Application |
|
2021 | 2021 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Palantir Technologies | Legacy | Palantir Foundry | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
In 2021, VIZIO deployed Palantir Foundry as part of an Analytics and BI initiative, with work in Texas beginning in April 2021 and continuing to the present. The engagement concentrated on end to end data ingestion and ETL into cloud storage tiers, using Azure Data Factory, Spark SQL, Azure Storage, Data Lake Analytics and transforming persistent datasets in Azure Databricks.
The implementation focused on data engineering and transformation modules, including migration of Jupyter Python Pandas workloads to PySpark transformations executed inside Palantir Foundry. Engineers built PySpark scripts in Palantir Foundry and scheduled workflows, created high concurrency clusters in Databricks for large scale transformations, and relied on SnowSQL and Snowpipe auto ingest for staged loads into Snowflake as part of the ingestion pipeline.
Integrations spanned cloud and on premise endpoints, with connections established between on premise servers and Azure Cosmos DB for cloud migration, CosmosDB MongoDB APIs for operational storage, and Snowflake to Azure Storage Blob pipelines using Event Grid services and notification integration. Streaming and near real time processing was handled via Kafka into Spark streaming APIs with persistence into Mongo databases, while Azure VM hosted microservices were migrated to Databricks where appropriate.
Operational governance and orchestration included Cron job based scheduling, Logic Apps for Databricks script scheduling, and routine health checks surfaced to BI consumers using Power BI and Tableau. Platform operations also covered Azure SQL database provisioning, monitoring and restore procedures, Microsoft SQL Server to Azure SQL migrations, and SQL and PL SQL development for stored procedures and query analysis. Search and indexing topology was managed with Apache Solr and Apache Zookeeper to scale indexing and support cross platform data extraction.
Palantir Foundry served as the central platform tying these capabilities together, supporting data ingestion, transformation, analytics and reporting use cases that impacted data engineering, analytics and BI teams and client reporting workflows. The implementation narrative emphasizes Palantir Foundry, Analytics and BI, and the cross cloud architecture integrating Snowflake, Azure services, Databricks, Kafka and MongoDB.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Contract Lifecycle Management | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Digital Asset Management | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Digital Signing | Content Management |
|
2023 | 2023 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2011 | 2011 |
|
|
|
|
|
eCommerce | eCommerce |
|
2019 | 2019 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2018 | 2018 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Engagement | CRM |
|
2015 | 2015 |
|
|
|
|
|
Customer Engagement, Customer Experience | CRM |
|
2015 | 2015 |
|
|
|
|
|
Customer Experience | CRM |
|
2015 | 2015 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Loyalty | CRM |
|
2015 | 2015 |
|
|
|
|
|
Customer Support | CRM |
|
2015 | 2015 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2013 | 2013 |
|
|
|
|
|
Incident Management | ITSM |
|
2019 | 2019 |
|
PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Product Lifecycle Management | PLM and Engineering |
|
2020 | 2020 |
|
PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2020 | 2020 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2014 | 2014 |
|
|
|
|
|
VPN | CyberSecurity |
|
2023 | 2023 |
|
IT Decision Makers and Key Stakeholders at VIZIO
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by VIZIO Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from VIZIO IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the VIZIO digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD VIZIO Technographics
VIZIO is a Retail organization based in United States,
with around 900 employees and annual revenues of $189.0 million.
VIZIO operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Salesforce Chat (formerly Salesforce Live Agent) and Palantir Foundry,
covering areas like ERP Financial, Chatbots and Conversational AI and Analytics and BI.
VIZIO has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Salesforce and Palantir Technologies.
VIZIO recently adopted applications including
DocuSign eSignature in 2023, Palo Alto Networks GlobalProtect in 2023 and Intuit QuickBooks Online in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of VIZIO’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates VIZIO’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete VIZIO technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.