Vodafone Germany
Ferdinand-Braun-Platz 1,,
Dusseldorf, 40549,
Germany
Dusseldorf, 40549,
Germany
49 0 211 5330
Communications
Vodafone Germany Technographics
Vodafone Germany Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vodafone Germany and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16000 Vodafone Germany employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vodafone Germany has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, imc Learning Suite for Learning and Development in 2021, NetCracker BSS/OSS for OSS/BSS in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vodafone Germany is running and its propensity to invest more and deepen its relationship with SAP , Adyen , imc or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vodafone Germany revenues, which have grown to $12.57 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vodafone Germany intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vodafone Germany Tech Stack and Enterprise Applications
Vodafone Germany ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Vodafone Germany went live with SAP S/4 HANA as its ERP Financial application, initiating a country-level deployment to support a retail operations revamp. The SAP S/4 HANA implementation targeted the companys German retail footprint and aimed to consolidate transactional financial processing under a single ERP Financial core.
Configuration work emphasized financial ledger and accounting consolidation alongside inventory and logistics workflows to enable warehouse and store operations to consume real-time data. The deployment prioritized retail-facing logistics capabilities, adapting SAP S/4 HANA to drive real-time inventory visibility and to align finance processes with point-of-sale and store replenishment workflows.
Integration and operational coverage included coordination with IBM Services, which reportedly enabled a 50% faster migration to SAP S/4 HANA compared with traditional approaches. Operational scope covered Vodafone Germanys retail stores and warehouse logistics, with the implementation explicitly focused on reducing the SAP data footprint, a stated objective to shrink data volume by 90% to simplify the ERP Financial environment.
Governance and rollout centered on a go-live approach in 2020 that combined configuration, data footprint reduction, and process reorientation for retail, supply chain, and finance teams. The program documented objectives for real-time logistics data flows and a streamlined SAP S/4 HANA financial core, with IBM Services positioned as the service integrator accelerating migration and cutover activities.
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Expense Management | ERP |
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2018 | 2019 |
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Payment Processing | ERP |
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2017 | 2017 |
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Vodafone Germany HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| imc | Legacy | imc Learning Suite | Learning and Development | HCM | n/a | 2021 | 2021 |
In 2021, Vodafone Germany implemented imc Learning Suite to digitalise its five day in person onboarding for customer service representatives as part of its Learning and Development initiatives. The project was owned by HR onboarding in Germany and converted the classroom curriculum into a blended learning programme combining digital modules and in person elements.
The imc Learning Suite deployment delivered a scalable, engaging blended solution built on the imc LMS for onboarding and blended learning, and included a 3D map and a learning diary to support practical skills application. The implementation emphasized module design aligned to onboarding workflows, self guided e learning and facilitated classroom touchpoints, and the project was completed in seven months.
Operational coverage targeted customer service representatives across Vodafone Germany, with governance routed through HR onboarding processes and staged rollout sequencing to support adoption. The initiative centralized onboarding content and tracking within imc Learning Suite, and project reporting cited improvements in Net Promoter Score and practical applicability metrics.
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Vodafone Germany ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Corporation | Legacy | NetCracker BSS/OSS | OSS/BSS | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Vodafone Germany implemented NetCracker BSS/OSS to expand its revenue management and billing footprint, extending the platform to bring new cable subscribers onto a centralized Revenue Management solution. Vodafone Germany, a large communications provider supporting more than 44 million customers, positioned NetCracker BSS/OSS within its OSS/BSS estate to support evolving digital service bundles and personalized billing experiences.
The deployment emphasized Revenue Management and Billing capabilities, including subscriber onboarding, rating and charging, invoicing workflows, and support for on-demand digital service bundles. Configuration work focused on product and price flexibility to enable personalized offers, and on automating core billing processes typical of OSS/BSS implementations to improve operational agility.
Operational coverage targeted billing and customer-facing commerce processes across Vodafone Germany, extending the platform to cable subscriber segments and aligning subscriber lifecycle management with revenue operations. The implementation was framed as an extension of an existing relationship with Netcracker, with the platform acting as the central billing and revenue management engine for the service portfolio.
Governance centered on scaling the platform to meet near- and long-term business objectives while maintaining a cost-effective operational model. Reported outcomes included improved agility, scalability and the ability to deliver enhanced customer experience, reflecting Vodafone Germany executive direction to leverage stable platforms that meet business requirements.
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Real Estate Property Management | ERP Services and Operations |
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2015 | 2016 |
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Vodafone Germany AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Artificial Intelligence Marketing | AI-Powered Application |
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2020 | 2020 |
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Vodafone Germany Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Vodafone Germany Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2001 | 2001 |
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Vodafone Germany SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Logistics Management | SCM |
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2012 | 2012 |
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Vodafone Germany CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2015 | 2015 |
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Call Center, Customer Engagement | CRM |
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2015 | 2016 |
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Customer Analytics | CRM |
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2019 | 2019 |
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Customer Data Platform | CRM |
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2023 | 2024 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2023 | 2023 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2015 | 2016 |
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Tag Management | CRM |
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2012 | 2012 |
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Vodafone Germany ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Vodafone Germany SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2016 | 2016 |
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Vodafone Germany TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2017 | 2017 |
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Vodafone Germany PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Test Automation Platform | PaaS |
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2000 | 2000 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Vodafone Germany IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2019 | 2019 |
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Network Management and Monitoring | IaaS |
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2016 | 2017 |
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Network Management and Monitoring | IaaS |
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2020 | 2021 |
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Vodafone Germany CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Vodafone Germany
| First Name | Last Name | Title | Function | Department | Phone | |
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Director HR | Director | HR | |
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Head of Tax | Director | Finance | |
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Salesforce Administrator | Manager | Marketing | |
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Senior Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by Vodafone Germany Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Vodafone Germany IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Vodafone Germany digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Vodafone Germany Technographics
Vodafone Germany is a Communications organization based in Germany,
with around 16000 employees and annual revenues of $12.57 billion.
Vodafone Germany operates a diverse technology stack with applications such as
SAP S/4 HANA, imc Learning Suite and NetCracker BSS/OSS,
covering areas like ERP Financial, Learning and Development and OSS/BSS.
Vodafone Germany has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, imc and NEC Corporation.
Vodafone Germany recently adopted applications including
Teavaro CDP in 2023, Envivo Platform in 2023 and imc Learning Suite in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Vodafone Germany’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Vodafone Germany’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Vodafone Germany technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.