Dublin, D18 XN97,
Ireland
Vodafone Ireland Technographics
Vodafone Ireland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vodafone Ireland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Vodafone Ireland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vodafone Ireland has purchased the following applications: Zellis ResourceLink for Payroll in 2023, LogMeIn BoldChat for Chatbots and Conversational AI in 2020, Acoustic Analytics (formerly IBM Tealeaf) for Customer Analytics in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vodafone Ireland is running and its propensity to invest more and deepen its relationship with Zellis , Eightfold , GoTo (formerly LogMeIn) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vodafone Ireland revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vodafone Ireland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vodafone Ireland Tech Stack and Enterprise Applications
Vodafone Ireland HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zellis | Legacy | Zellis ResourceLink | Payroll | HCM | n/a | 2023 | 2023 |
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Recruiting | HCM |
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2022 | 2022 |
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Vodafone Ireland AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Intelligent Process Automation | AI-Powered Application |
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2025 | 2026 |
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Vodafone Ireland CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acoustic | Legacy | Acoustic Analytics (formerly IBM Tealeaf) | Customer Analytics | CRM | n/a | 2018 | 2018 |
In 2018, Vodafone Ireland implemented Acoustic Analytics (formerly IBM Tealeaf) as its Customer Analytics solution on its public website. Vodafone Ireland Acoustic Analytics (formerly IBM Tealeaf) Customer Analytics deployment focused on capturing session level web behavior and page level telemetry to support digital customer experience analysis.
The implementation leveraged core experience analytics capabilities such as session replay, clickstream capture, form and funnel analysis, and event based playback to reconstruct user journeys. Configuration emphasized rule based session segmentation and client side instrumentation to capture DOM changes and user interactions, with session sampling and input masking applied to reduce exposure of sensitive fields. Acoustic Analytics was configured to produce event streams and reconstructed sessions for analyst review and issue repro.
Operational coverage centered on the Vodafone Ireland public website and supported customer experience, digital product, and web operations teams in Ireland. Captured behavioral artifacts were used by analysts to investigate errors, analyze form abandonment, and validate UX hypotheses across web touchpoints.
Governance practices emphasized an event taxonomy, data handling rules, and analyst access controls to ensure repeatable capture and compliant use for web analytics use cases. The deployment reflects a focused Customer Analytics approach to instrumenting and analyzing web experience using Acoustic Analytics (formerly IBM Tealeaf).
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Customer Analytics | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Vodafone Ireland ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Vodafone Ireland SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2012 | 2012 |
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Vodafone Ireland TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Vodafone Ireland PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2012 | 2012 |
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Vodafone Ireland IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Vodafone Ireland CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Vodafone Ireland
Apps Being Evaluated by Vodafone Ireland Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||