Vox Media
1201 Connecticut Ave NW #11th,
Washington, 20036, DC,
United States
Washington, 20036, DC,
United States
1 202-591-1140
Media
Vox Media Technographics
Vox Media Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vox Media and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Vox Media employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vox Media has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Greenhouse ATS for Applicant Tracking System in 2017, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vox Media is running and its propensity to invest more and deepen its relationship with Oracle , Greenhouse , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vox Media revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vox Media intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vox Media Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2014 | 2015 |
In 2014 Vox Media implemented Oracle NetSuite ERP. The Oracle NetSuite ERP deployment served as the companys ERP Financial platform to support corporate finance and accounting operations.
The implementation was executed as part of a broader ERP and EPM strategy led by Morgan-Franklin Consulting from 2014 to 2016, with workstreams organized under Agile methodology. Implementation activities included translating end user business needs into functional specifications, user cases, workflow process diagrams, data flow maps, and data model diagrams, and configuring NetSuite Financials modules to reflect documented Users and Roles for Market, Support, and Sales functions.
Project execution produced integration templates and project roadmaps to standardize downstream connections and data exchange patterns across financial systems. The team interviewed stakeholders across finance and operational groups to capture requirements, documented workflow processes for departmental accounting and revenue recognition scenarios, and adjusted production configurations to ensure a smooth transition from development to live environment while implementing numerous departmental workflows.
Governance and operational readiness work included budget development, forecasting, status reporting, activity mitigation on accelerated schedules, command center management, end user training, and post-execution support. Business requirement restructuring, gap analysis, and training artifacts were delivered to sustain the Oracle NetSuite ERP implementation within Vox Media and to support ongoing financial system operations.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, Vox Media implemented Greenhouse ATS, an Applicant Tracking System, on its website. The web-hosted Greenhouse ATS was provisioned to publish job openings, capture applications through the careers site, and centralize candidate records in a single recruiting platform. Deployment targeted Talent Acquisition and corporate recruiting teams, enabling hiring managers across functions to coordinate sourcing, candidate review, and interview scheduling.
Configuration emphasized core Applicant Tracking System workflows, including job templates, candidate pipeline stages, interview plans, collaborative scorecards, and offer tracking. The implementation established structured hiring governance and standardized interview workflows to provide a consistent recruitment process, with the careers-site integration serving as the canonical source for postings and application capture. Reporting and recruitment analytics capabilities were enabled to support requisition visibility and candidate movement through defined pipeline stages.
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Applicant Tracking System | HCM |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Vox Media deployed Ruby Live Chat on its public website as a customer-facing conversational layer. Ruby Live Chat is used as a Chatbots and Conversational AI application to provide real-time text engagement for audience interaction and customer support. The deployment is web-embedded, relying on a vendor-hosted conversational widget placed across site properties to capture reader inquiries, route chats to human operators, and surface automated responses for routine requests. Implementation scope centers on audience engagement and customer support teams rather than backend publishing systems.
Configuration focused on standard chat modules common to Chatbots and Conversational AI, including session routing to live agents, scripted automated replies, scheduling for after-hours handling, and transcript logging for operational review. Governance was organized around support and audience operations, which maintain conversational scripts and escalation rules, and editorial stakeholders who review chat transcripts for topical feedback. The Ruby Live Chat deployment is instrumented to deliver conversation logs and session metadata to internal teams for moderation and service tuning, with the application name Ruby Live Chat explicitly used in vendor and operational documentation.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2021 | 2021 |
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Customer Data Platform | CRM |
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2015 | 2015 |
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Customer Engagement | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2015 | 2015 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management, Open-Source Database | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Vox Media
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Vox Media Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Vox Media IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Vox Media digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Vox Media Technographics
Vox Media is a Media organization based in United States,
with around 1000 employees and annual revenues of $250.0 million.
Vox Media operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Greenhouse ATS and Ruby Live Chat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Vox Media has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Greenhouse and Ruby.
Vox Media recently adopted applications including
Burt Intelligence Platform in 2023, Lumos SaaS Management in 2023 and Microsoft Entra ID (formerly Azure Active Directory) in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Vox Media’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Vox Media’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Vox Media technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.