Coppell, 75019, NC,
United States
Voxai Solutions Inc Technographics
Voxai Solutions Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Voxai Solutions Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Voxai Solutions Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Voxai Solutions Inc has purchased the following applications: Live Helper Chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, eComchain for eCommerce in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Voxai Solutions Inc is running and its propensity to invest more and deepen its relationship with Live Helper Chat , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Voxai Solutions Inc revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Voxai Solutions Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Voxai Solutions Inc Tech Stack and Enterprise Applications
Voxai Solutions Inc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Live Helper Chat | Legacy | Live Helper Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Voxai Solutions Inc implemented Live Helper Chat on its public website, embedding Live Helper Chat as a customer facing component within its Chatbots and Conversational AI toolkit to manage visitor engagement and inbound inquiries. The year 2019 marks the deployment timeline for the Live Helper Chat application in production on the corporate site.
The implementation centers on a web embedded chat widget and an operator console architecture, enabling real time visitor messaging, canned responses, routing to support and sales teams, transcript capture and conversational automation capabilities that are typical for Chatbots and Conversational AI. Operational coverage focuses on customer support, sales and marketing functions on the corporate website, with governance oriented around agent consoles, message routing rules and content templates to standardize responses and capture inquiry context for downstream operational workflows.
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Voxai Solutions Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Voxai Solutions Inc deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The public site references Google Workspace (Formerly Google G-Suite), indicating an organization-wide adoption of Google Workspace for core communications and content collaboration across the company.
The Google Workspace (Formerly Google G-Suite) implementation centers on hosted Gmail for corporate email, Google Drive and shared drives for document storage and versioning, Docs and Sheets for collaborative authoring, and Google Calendar for scheduling. Administrative capabilities from the Google Workspace Admin console were used for centralized user provisioning, access control, and basic device management, aligning with standard Collaboration category workflows for a 150-employee professional services firm.
Operational coverage is US-based and spans professional services delivery, sales support, and back-office functions, reflecting a company-wide Collaboration footprint. Governance was structured through centralized administration and account lifecycle controls in Google Workspace, and the deployment is surfaced on the company website as the primary collaboration suite supporting Voxai Solutions Inc business functions.
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Collaboration | Collaboration |
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2017 | 2017 |
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Voxai Solutions Inc eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eComchain | Legacy | eComchain | eCommerce | eCommerce | n/a | 2019 | 2019 |
In 2019, Voxai Solutions Inc deployed eComchain as its eCommerce platform on its corporate website. The implementation established eComchain as the primary online channel for presenting offerings and capturing customer transactions, supporting the companys sales and marketing functions through a public web storefront.
eComchain was configured to deliver standard eCommerce functional modules, including product catalog management, shopping cart and checkout orchestration, customer account management, content management for site merchandising, and order to capture workflows consistent with eCommerce platform capabilities. The deployment was scoped to the website and operationally impacted sales, marketing, and customer support teams, with governance centered on site content workflows, catalog change control, and joint IT and marketing operational ownership for ecommerce operations.
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Voxai Solutions Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Voxai Solutions Inc ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Voxai Solutions Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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SD-WAN | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Voxai Solutions Inc
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Voxai Solutions Inc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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