Troy, 48083, MI,
United States
vRide Technographics
vRide Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by vRide and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 vRide employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that vRide has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2010, DocuSign eSignature for Digital Signing in 2021, Amazon SES for Transactional Email in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems vRide is running and its propensity to invest more and deepen its relationship with Oracle , Docusign , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing vRide revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for vRide intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
vRide Tech Stack and Enterprise Applications
vRide ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, vRide implemented Oracle NetSuite ERP to centralize finance, billing and accounting workflows, adopting the platform as its ERP Financial backbone. The deployment targeted the company’s United States finance organization and aimed to consolidate transactional finance processes for a mid-sized transportation operator.
The Oracle NetSuite ERP implementation focused on core financial modules including general ledger, accounts receivable, accounts payable, billing and revenue management, and financial reporting. Configuration emphasized a consolidated chart of accounts, automated invoicing and billing workflows, and structured period close controls to support consistent month end processes.
Operational scope concentrated on finance, billing and revenue operations within corporate shared services, with role based access controls and audit trails configured to meet internal control needs. The implementation narrative centers on standard ERP Financial capabilities, integrating financial transaction orchestration with accounting workflows and centralized ledger management.
Governance and rollout included standardized accounting procedures, a phased adoption approach across finance subfunctions, and documented process changes to support ongoing financial governance and compliance. Training and role aligned permissions were instituted to embed new workflows into day to day finance operations.
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vRide Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 vRide implemented DocuSign eSignature as a Digital Signing solution embedded directly on its public website to capture electronic signatures for customer interactions and internal approval flows. The implementation was scoped to web-based signature capture, leveraging embedded signing to keep the signing experience on vRide web pages and maintain a seamless customer journey for transportation bookings and service agreements.
DocuSign eSignature was configured to support templated documents, recipient routing, and signature authentication, applying standard Digital Signing capabilities such as reusable templates, role-based signing order, and audit trail capture. Configuration emphasized template management and standard fields to reduce variability in documents presented to riders and partners, and to streamline signature capture for repeat use cases.
The deployment integrated DocuSign eSignature through the website front end, using embedded signing flows and API-based document submission to present agreements in-session, and to persist signed documents in vRide operational repositories. Operational coverage included customer-facing teams and back-office operations that validate and store executed agreements, enabling signature capture at the point of sale and during onboarding workflows.
Governance focused on centralizing templates, enforcing signature authentication levels, and retaining DocuSign eSignature audit logs for traceability, with role-based access to template creation and signature retrieval. The rollout centered on web integration and process changes around online signature capture, with standard operating procedures for document provisioning and post-signature storage.
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vRide PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2018 | 2018 |
In 2018, vRide implemented Amazon SES to manage customer-facing messaging and system notifications on its public website, adopting the Transactional Email capability to centralize programmatic email delivery. The implementation focused on transactional flows tied to bookings, confirmations, receipts, and account notifications, positioning Amazon SES as the core outbound SMTP and API channel for automated customer communications.
Amazon SES was configured to support both API and SMTP integration patterns, template management for reusable booking and receipt templates, and standard email authentication and deliverability controls such as verified sending domains and DKIM. Configuration also included bounce and complaint handling workflows and suppression list management aligned to transactional message patterns, enabling automated retries and delivery status tracking within application logic.
Operational integration centered on the website and backend booking systems, with engineering teams embedding Amazon SES calls in transactional workflows and customer service using delivery feedback for ticketing and dispute resolution. Governance was established around sending policies, monitored deliverability signals, and role-based ownership between engineering and operations, ensuring Transactional Email processes were instrumented and auditable across customer support and operations functions.
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vRide IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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vRide CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Web Application Firewalls (WAF) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at vRide
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Operating Officer & Chief Financial Officer | CXO | Finance | ||||
| Vice President - Operations | VP | Operations | ||||
| CEO | CXO | Finance |
Apps Being Evaluated by vRide Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||