Vueling Airlines
Carrer de Catalunya, 83,
Viladecans, 08840,
Spain
Viladecans, 08840,
Spain
34 931 51 81 58
Aerospace and Defense
Vueling Airlines Technographics
Vueling Airlines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vueling Airlines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4600 Vueling Airlines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vueling Airlines has purchased the following applications: Moodle LMS for Learning and Development in 2019, Inbenta Chatbot for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vueling Airlines is running and its propensity to invest more and deepen its relationship with Moodle , Teamtailor , Inbenta Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vueling Airlines revenues, which have grown to $1.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vueling Airlines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vueling Airlines Tech Stack and Enterprise Applications
Vueling Airlines HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2019 | 2019 |
In 2019, Vueling Airlines implemented Moodle LMS as a Learning and Development platform accessible via its public website. The deployment used Moodle LMS embedded on vueling.com to deliver structured online learning for the airline workforce, centralizing course delivery and learner access through web based enrollment and content hosting.
The implementation covered core LMS functional modules including course authoring and catalog management, learner enrollment workflows, assessments and quizzes, SCORM and eLearning content playback, reporting and completion tracking, and learner dashboards for progress visibility. Configuration emphasized role based permissions for instructors, administrators and learners, and established course lifecycle governance for content approval and version control.
Operational scope focused on corporate and operational training delivered through the Vueling website to employees and contingent workers across business functions such as operations, customer experience and corporate services. The platform was surfaced through the website for authentication and content delivery, and governance practices were put in place to manage course provisioning, user roles and compliance reporting. Moodle LMS served as a centralized, web accessible Learning and Development infrastructure for Vueling Airlines.
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Vueling Airlines AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Inbenta Technologies | Legacy | Inbenta Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Vueling Airlines deployed Inbenta Chatbot on its public website using the Inbenta Platform. The implementation positions Inbenta Chatbot within the Chatbots and Conversational AI category and targets customer-facing web self-service to support customer service and online booking queries through the airline web channel.
Configuration emphasized conversational workflows typical for Chatbots and Conversational AI, including intent taxonomy, natural language understanding, FAQ automation, session handling, and a web chat widget configured for in-browser engagement. The Inbenta Chatbot implementation included content and dialog configuration to route common inquiries to automated responses and escalate complex cases to human agents when needed.
Operational coverage is the Vueling public website where the Inbenta Platform is embedded as the primary conversational interface. Governance and runbook responsibilities were aligned with digital and customer service teams to manage intent tuning, content updates, and conversation quality, reflecting standard operational ownership for chat deployments in an airline customer service environment.
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Chatbots and Conversational AI | AI-Powered Application |
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2011 | 2011 |
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Chatbots and Conversational AI | AI-Powered Application |
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2011 | 2011 |
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Vueling Airlines Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Vueling Airlines implemented Microsoft 365 as its Collaboration platform. The deployment covers corporate collaboration across the Vueling organization, serving approximately 4,600 employees and supporting core business functions such as corporate communications, operations coordination, and administrative teams.
Microsoft 365 is present in the Vueling website source, indicating tenant level usage of Microsoft cloud collaboration services for corporate email and collaboration endpoints. The implementation uses core Collaboration capabilities typical of Microsoft 365 including Exchange Online for email, Microsoft Teams for real time communication and meetings, SharePoint Online for intranet and document management, and OneDrive for personal file synchronization, with identity and access managed through Microsoft identity services. Governance is organized around centralized tenant administration, role based access controls, and corporate policy application to support user provisioning and permission workflows across departments.
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Collaboration | Collaboration |
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2023 | 2023 |
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Vueling Airlines Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2013 | 2013 |
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Vueling Airlines CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Loyalty, Trade Promotion Management | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2008 | 2008 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Vueling Airlines ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Vueling Airlines TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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FX and Currency Management | TRM |
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2019 | 2019 |
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Vueling Airlines PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2011 | 2011 |
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Vueling Airlines IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Vueling Airlines CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Vueling Airlines
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Vueling Airlines Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Vueling Airlines IT executives and key decision makers. This section highlights Vueling Airlines's latest recorded technology evaluations, including PingPong Payment Processing for Payment Processing on 2025-02-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Vueling Airlines digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-19 | Vueling Airlines | Evaluated | PingPong Payments | PingPong Payment Processing | Payment Processing | ERP |
FAQ - APPS RUN THE WORLD Vueling Airlines Technographics
Vueling Airlines is a Aerospace and Defense organization based in Spain,
with around 4600 employees and annual revenues of $1.13 billion.
Vueling Airlines operates a diverse technology stack with applications such as
Moodle LMS, Inbenta Chatbot and Microsoft 365,
covering areas like Learning and Development, Chatbots and Conversational AI and Collaboration.
Vueling Airlines has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Moodle, Inbenta Technologies and Microsoft.
Vueling Airlines recently adopted applications including
Interact Sideways 6 in 2023, Sprinklr Unified-CXM in 2023 and Teamtailor ATS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Vueling Airlines’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Vueling Airlines’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Vueling Airlines technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.