AI Buyer Insights:

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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

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● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

W.A.G payment solutions UK
Location
Albemarle House Third Floor (East) 1 Albemarle Street,
London, W1S 4HA,
United Kingdom
Website
https://www.eurowag.com/uk
Phone
44 22 3355-5111
Artw industry
Professional Services
Employee
Revenue

W.A.G payment solutions UK Technographics

W.A.G payment solutions UK Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by W.A.G payment solutions UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 W.A.G payment solutions UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that W.A.G payment solutions UK has purchased the following applications: CallPage Automatic Call Distributor (ACD) for Call Center in 2020, Atlassian Jira Service Desk for IT Service Management in 2020, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems W.A.G payment solutions UK is running and its propensity to invest more and deepen its relationship with CallPage , BloomReach Inc. , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing W.A.G payment solutions UK revenues, which have grown to $309.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for W.A.G payment solutions UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

W.A.G payment solutions UK Tech Stack and Enterprise Applications

W.A.G payment solutions UK CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CallPage Legacy CallPage Automatic Call Distributor (ACD) Call Center CRM n/a 2020 2020
In 2020 W.A.G payment solutions UK deployed CallPage Automatic Call Distributor (ACD) to support Call Center activity originating from its public website. The deployment uses CallPage on their website to capture web visitor intent and initiate voice sessions into an automated call distribution layer, linking web engagement to contact center intake. Configuration emphasized core CallPage Automatic Call Distributor (ACD) capabilities common to the Call Center category, including session initiation from a web widget, queue management, routing rule configuration, callback scheduling, and agent presence reporting. The implementation leveraged vendor dashboards and standard telephony controls to expose queuing status and routing behavior for operational teams. Operational scope covers the United Kingdom website channel and impacts customer facing functions including contact center intake, sales inquiry triage, and technical support routing. Governance centered on contact center management ownership, with agent routing policies and queue thresholds defined as part of the rollout to align with existing support workflows.
Customer Data Platform CRM 2020 2020
Customer Experience CRM 2017 2017
Marketing Analytics CRM 2021 2021
W.A.G payment solutions UK ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2020 2020
In 2020, W.A.G payment solutions UK implemented Atlassian Jira Service Desk for IT Service Management. The deployment uses the Atlassian Jira Service Desk application embedded on the company website to provide a web-facing service portal for ticket intake and customer requests. Configuration emphasized core IT Service Management capabilities, including incident management, structured service request workflows, SLA tracking and a searchable knowledge base to support self-service. The Atlassian Jira Service Desk application was configured with request forms, queue routing, automated notifications and workflow automation to enforce ticket lifecycle stages. Operational coverage targets internal IT support and external customer support teams for W.A.G payment solutions UK, a professional services firm of approximately 1000 employees in the United Kingdom. Intake is centralized through the website portal and tickets are routed into role-based queues to separate customer-facing cases from internal IT incidents. Governance centered on formalized triage and escalation processes, documented SLA policies and ongoing service catalog curation to manage request templates and response expectations. Rollout was aligned to the website channel, using workflow rules and automation within Atlassian Jira Service Desk to standardize handoffs and maintain operational consistency.
W.A.G payment solutions UK IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2017 2017
In 2017, W.A.G payment solutions UK deployed Microsoft Azure Cloud Services to host its corporate website and associated web applications. Microsoft Azure Cloud Services was provisioned as Application Hosting and Computing Services to deliver web compute, storage, and delivery capabilities for the companys UK online presence. The architecture centers on cloud compute, object and block storage, load balancing, content delivery and platform-level monitoring and security to support web availability and performance. Functional capabilities implemented include web application hosting, auto-scaling, traffic distribution, administrative identity and access controls, and centralized operational monitoring, with governance focused on cloud operations, release change control, and web operations ownership for the UK site.
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
W.A.G payment solutions UK CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2015 2015

IT Decision Makers and Key Stakeholders at W.A.G payment solutions UK

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by W.A.G payment solutions UK Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from W.A.G payment solutions UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the W.A.G payment solutions UK digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD W.A.G payment solutions UK Technographics
W.A.G payment solutions UK is a Professional Services organization based in United Kingdom, with around 1000 employees and annual revenues of $309.0 million.
W.A.G payment solutions UK operates a diverse technology stack with applications such as CallPage Automatic Call Distributor (ACD), Atlassian Jira Service Desk and Microsoft Azure Cloud Services, covering areas like Call Center, IT Service Management and Application Hosting and Computing Services.
W.A.G payment solutions UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as CallPage, Atlassian and Microsoft.
W.A.G payment solutions UK recently adopted applications including Crazy Egg in 2021, CallPage Automatic Call Distributor (ACD) in 2020 and BloomReach Exponea CDP in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of W.A.G payment solutions UK’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates W.A.G payment solutions UK’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete W.A.G payment solutions UK technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.