W.B. Mason Company Inc
W.B. Mason Company Inc Technographics
W.B. Mason Company Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by W.B. Mason Company Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3800 W.B. Mason Company Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that W.B. Mason Company Inc has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2019, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2018, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems W.B. Mason Company Inc is running and its propensity to invest more and deepen its relationship with Microsoft , iCIMS , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing W.B. Mason Company Inc revenues, which have grown to $1.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for W.B. Mason Company Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
W.B. Mason Company Inc Tech Stack and Enterprise Applications
W.B. Mason Company Inc ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, W.B. Mason Company Inc implemented Microsoft Dynamics 365 for Finance and Operations, migrating from Microsoft Dynamics AX 2009 as part of an ERP Financial initiative. The engagement was executed from the company’s business systems function in Boston, where requirements were converted into technical design documents to drive configuration and cutover activities.
The implementation focused on core financial management capabilities consistent with ERP Financial deployments, including general ledger, accounts payable, accounts receivable, procurement and inventory control workflows. The project team configured security roles, batch processing and automated transaction flows, and the Business Systems Analyst oversaw build testing and the promotion of numerous builds while using SQL to troubleshoot issues and monitor operational metrics.
Workstreams included project management of a Microsoft Dynamics CRM system and a companion mobile application, both developed to increase operational efficiency and to provide management-level data visualizations. Integration work connected the CRM and mobile application data to Microsoft Dynamics 365 for Finance and Operations for synchronized master data and reporting, with SQL-driven reporting feeding management visuals and operational dashboards.
Governance and rollout practices emphasized formalized testing cycles, promotion procedures for successive builds and documented technical design artifacts to support ongoing maintenance. The implementation narrative is centered on system configuration, integration orchestration and release management driven by the company’s business systems analysts and project leads.
|
W.B. Mason Company Inc HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, W.B. Mason Company Inc deployed iCIMS Recruit Applicant Tracking System as its Applicant Tracking System, embedding the solution on the company careers site to centralize external hiring workflows. The iCIMS Recruit Applicant Tracking System is used to publish jobs on the careers portal and capture applicant data through web-facing job applications. Deployment concentrated on recruiting and talent acquisition functions to support hourly and corporate hiring across the United States. The implementation aligns the careers site with ATS workflows for candidate intake and stage-based tracking.
Functionally the deployment leverages core Applicant Tracking System capabilities including job requisition posting, candidate tracking through configurable hiring stages, applicant screening workflows, and career-site integration. The iCIMS Recruit Applicant Tracking System operates as a cloud-hosted service accessed via the public careers site, centralizing applicant records and standardizing requisition approvals and interview scheduling for HR and hiring managers. Governance organized around centralized hiring workflows placed requisition ownership with corporate talent acquisition, and processes were updated to route all external applicants through the embedded careers-site application. Integrations are implemented at the careers-site level, embedding iCIMS Recruit Applicant Tracking System forms and job listings in the public recruitment pages.
|
 |
|
|
Benefits Administration | HCM |
|
2015 | 2016 |
|
|
|
|
|
Core HR | HCM |
|
2015 | 2016 |
|
|
|
|
|
Payroll | HCM |
|
2015 | 2016 |
|
|
|
|
|
Time and Attendance | HCM |
|
2015 | 2015 |
|
W.B. Mason Company Inc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, W.B. Mason Company Inc implemented LivePerson Conversational Cloud on their website. The deployment uses LivePerson Conversational Cloud and aligns with the Chatbots and Conversational AI category to provide web-based conversational interfaces for customer engagement and real-time messaging with site visitors.
The implementation configures conversational agents and automated messaging workflows, leveraging natural language understanding and intent routing common to Chatbots and Conversational AI platforms. Configuration appears focused on web chat session handling, agent escalation paths, canned responses and conversation orchestration, enabling automated first-touch interactions and handoff to human agents where required.
Deployment is scoped to the public website as the primary customer touchpoint, positioning the application to support online customer service and e-commerce inquiry flows. Integrations are not specified, therefore operational coverage is described at the web channel level and oriented toward customer engagement and support functions.
Governance and operational workflows emphasize centralized conversational content management and escalation procedures for live agent intervention, reflecting standard operational controls for enterprise conversational platforms. LivePerson Conversational Cloud is restated as the application of record for conversational experiences on the W.B. Mason website.
|
W.B. Mason Company Inc Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2017 | 2018 |
|
W.B. Mason Company Inc eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Product Information Management | eCommerce |
|
2021 | 2021 |
|
W.B. Mason Company Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
W.B. Mason Company Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at W.B. Mason Company Inc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by W.B. Mason Company Inc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from W.B. Mason Company Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the W.B. Mason Company Inc digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD W.B. Mason Company Inc Technographics
W.B. Mason Company Inc is a Retail organization based in United States,
with around 3800 employees and annual revenues of $1.80 billion.
W.B. Mason Company Inc operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, iCIMS Recruit Applicant Tracking System and LivePerson Conversational Cloud,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
W.B. Mason Company Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, iCIMS and LivePerson.
W.B. Mason Company Inc recently adopted applications including
LivePerson Conversational Cloud in 2021, GfK Etilize in 2021 and Adobe Experience Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of W.B. Mason Company Inc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates W.B. Mason Company Inc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete W.B. Mason Company Inc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.